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Help - Answer

  • How do I unsubscribe from emails or change my email address, username, and/or password?
Some members may want or need to unsubscribe from emails or change their email address, username, and/or password. You are able to change any of these at any time.

To unsubscribe from emails:
  1. Click on “Start” in the top left corner of the screen.
  2. You’ll now see your Start page.
  3. Click on the “Account/E-Mail Preferences” link in the upper left corner of the page.
  4. You’ll now see three tabs (Account, Email and Community).
  5. Click on the “Email” tab, which is the second tab to the right.
  6. Uncheck the box(es) to the left of the email(s) that you do not want to receive. (To cancel all emails, check the box near the bottom of the page for “Never email me again.”)
  7. Click “Save My Email Preferences” at the bottom of the page.
  8. You will now be unsubscribed from the emails that you do not want to receive.
To change your email address, username, and/or password:
  1. Click on “Start” in the top left corner of the screen.
  2. You’ll now see your Start page.
  3. Click on the “Account/E-Mail Preferences” link in the upper left corner of the page.
  4. You’ll now see three tabs (Account, Email and Community).
  5. Toward the top of the “Account ” tab, you’ll see the first section is where you can change your email address, username, and password.
  6. Enter your new email address, username, or password in the appropriate box(es).
  7. Click “Save & Submit” at the bottom of that section.
  8. Your new email address, username, and/or password will now be in use.


If this did not answer your question: