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COFFEEQUEEEN SparkPoints: (16,826)
Fitness Minutes: (26,539)
Posts: 402
11/13/12 8:52 P

Kelly, you are a genius! I have the app on my phone but wanted on my tablet. I did what you said and got it for free again. You saved me $3.99. Thanks! emoticon

DIDS70 Posts: 5,079
11/12/12 8:40 A

Thanks Kelly. That appeared to work. I didn't want to have to pay for it.

KELLY_SP SparkPoints: (101,927)
Fitness Minutes: (121,054)
Posts: 9,458
11/11/12 9:13 P

Hello,

If you already had the application on your phone you should be able to still find it. Here are instructions on how:

iPad and iPhone:
1. On your device, open the App Store app.
2. Click the button at the bottom to navigate to "Purchased."
3. At the top of the purchased apps page, click the button that says "Not on this iPad/iPhone."
4. Scroll through the apps until you find the Diet and Fitness tracker and click to install.

Android:
The process for reinstalling the free version of the app is slightly different depending on where you originally downloaded the app:

Option A--Purchased from Google Play Store/Android Market
1. On your device, open the Google Play app.
2. Click the menu button on your phone.
3. From the options that appear, select "my apps."
4. At the top of the page, you will have the option of viewing installed or all apps. Click the button that says "all" to view all apps.
5. Scroll to find the app.
6. To the right of the app title, click the icon that says "free" to install it.

Be well,
Kelly

NANCYPAT1 Posts: 48,889
11/11/12 7:00 P

That really would be upsetting to me - I am not an apps person because where I live we have such poor cell coverage that I survive with a little cheap tracphone - if you can't get service in most places, why have the fancy phones - BUT if I was I would not be happy that they switched from a freebie to a fee for service app.

DIDS70 Posts: 5,079
11/9/12 5:06 P

Was there an announcement from SP that I missed somewhere regarding charging for the trackers on the IPhone? Since i normally track from the computer I didn't see that the app fell off my phone. I thought it was because I updated the OS system and when I went to reload, there was a cost for everything except free recipes.

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