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FORUM:   What's Up at SparkPeople
TOPIC:  

Oh, No! Now It's HARDER to get Tweet & Like Points



 
 
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Author: Message: Sort First Post on Top


SPARK_COACH_JEN
Posts: 55,318
8/24/12 7:54 P

This has been a problem in the past day or so, and our Tech folks are currently looking into it.

Coach Jen



LILDOLLY
Posts: 1,768
8/24/12 6:55 P

Did anyone ever help with this as I am having the same problem now, I have logged into facebook (didn't have to do that before) and it didn't help. Not getting the post to facebook, I'm on firefox. Worked until a couple of days ago, then nothing. Much appreciate any help.



MI-ELLKAYBEE
SparkPoints: (146,835)
Fitness Minutes: (130,115)
Posts: 3,923
4/14/12 5:15 P

Could somebody possible log in as me and see if they could get the three points in three tries? Maybe something is wrong with my connection to the site, no matter what computer I'm on. I would be happy to give a staff person all my sign in information for facebook, twitter and spark people (in a private message, of course.) I just have this happen EVERY DAY. I do have better luck on firefox, but this computer doesn't have it - so I'm stuck with internet explorer - and I've logged in and out and in again four times now. EEEEEEEEEEEEEEEEEEE, so frustrated!
========================================
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I'm now up to FORTY-FOUR LIKES AND TWEETS today and I have TWO of the available three points. Forty-four - that's ridiculous!!!!!! Still trying!!!!!!!!!!!!!!!!!!! It's a mission! Who do I tell - who can help???????????????????????

Edited by: MI-ELLKAYBEE at: 4/14/2012 (20:54)


MI-ELLKAYBEE
SparkPoints: (146,835)
Fitness Minutes: (130,115)
Posts: 3,923
4/14/12 4:56 P

I logged out, shut down the computer, logged back in to spark people, facebook and twitter and tried AGAIN AND AGAIN AND AGAIN TO GET THOSE POINTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!
NO POINTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SO FRUSTRATED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!! HELP!!!!!!!!!!!!!!!



MI-ELLKAYBEE
SparkPoints: (146,835)
Fitness Minutes: (130,115)
Posts: 3,923
4/14/12 4:48 P

Twelve articles now - 24 likes and tweets - still one point! But EVERY one of them registered another like, I AM signed in to facebook and twitter, and I ALWAYS get the box that shows my tweet has posted. I JUST DON"T GET THE POINTS! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Edited by: MI-ELLKAYBEE at: 4/14/2012 (16:49)


MI-ELLKAYBEE
SparkPoints: (146,835)
Fitness Minutes: (130,115)
Posts: 3,923
4/14/12 4:46 P

SO FAR - eleven articles today, both LIKE and TWEET - and ONE point. I am on a different computer - one that usually works better. I WILL get those points - not matter how many articles I have to LIKE and TWEET - but again, this is SO SO SO frustrating. I have tried EVERYTHING anyone suggested - it happens on every computer, so it is not my connection. Maybe it only happens to some people - but others complain about it too. My FACEBOOK Page looks like SparkPeople - and I have NO IDEA what my tweet thing looks like because I've never seen it or used it for anything else. I don't even know how to open it.

Edited by: MI-ELLKAYBEE at: 4/14/2012 (20:55)

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DRAGONCHILDE
SparkPoints: (56,332)
Fitness Minutes: (14,204)
Posts: 9,583
4/11/12 10:45 P

OKay, and I just liked two more things, and it worked this time.

I dunno; something's wonky.


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DRAGONCHILDE
SparkPoints: (56,332)
Fitness Minutes: (14,204)
Posts: 9,583
4/11/12 8:23 P

I've never had to post to facebook to get credit for the points, and I just tried now.

The "like" saved... but I was not credited for the sparkpoints. I was able to succesfully tweet the link, and that credited the point, but not the like.

I'm on Chrome... this site doesn't support Chrome very well at all.

Also noted: When you're zoomed out to a certain point, the like bar vanishes completely; it should stay visible no matter what zoom setting you're at. We have users who may be vision impaired, and need their zoom settings up higher (I just sit really far from my monitor!)

Edited by: DRAGONCHILDE at: 4/11/2012 (20:30)


SPARK_COACH_JEN
Posts: 55,318
4/11/12 4:51 P

You get points for clicking that "like" button. We just tried it and our Tech staff had no problems getting the points.

Hope that helps,

Coach Jen



MI-ELLKAYBEE
SparkPoints: (146,835)
Fitness Minutes: (130,115)
Posts: 3,923
4/11/12 2:57 P

Yes, I see the facebook LIKE button right there. But I DO NOT see the "POST TO FACEBOOK" button - so I don't get the points for just hitting "LIKE". You seem to need the blue button under the section that lets you make comments on the post to get a point - and even that rarely works. Even when I leave a comment, wait before moving on, and try everything else you and others have suggested. Today, I managed to get my points but it was ALL with "Tweets" and it took way more than three of those. I check the points after every article, to see if they registered. It seems that others have posted this issue also - and I have no idea how many people just never complained about it. Every other feature on the entire site works perfectly



SPARK_COACH_JEN
Posts: 55,318
4/11/12 1:33 P

I see the FB "like" button right above the Tweet button. Do you see it there?

Coach Jen



MI-ELLKAYBEE
SparkPoints: (146,835)
Fitness Minutes: (130,115)
Posts: 3,923
4/11/12 10:08 A

It seems that they moved the Tweet, Like and Pin buttons over to the left - and now you can't see the "Post to Facebook" button. So - as hard as it was to get those points before - now it's HARDER. That is the ONLY feature on this whole site that is a constant problem for me. PLEASE PLEASE PLEASE fix this!



 
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