Author: Sorting Last Post on Top Message:
SPARK_COACH_JEN Posts: 58,647
10/11/12 12:49 P

You should see a link to it at the top right of your Start page. Do you see it there?

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
LINWASH23 SparkPoints: (66,454)
Fitness Minutes: (58,521)
Posts: 1,942
10/11/12 11:32 A

How do you sign up?

Each day is a great new start for whatever you need it to be. Embrace each day.
JOIN US ON SPARK LOUISIANA TEAM
CENTRAL TIME ZONE
"So whether you eat or drink or whatever you do, do it all for the glory of God." 1 Corinthians 10:31 NIV

SPARK_COACH_JEN Posts: 58,647
10/11/12 6:55 A

The one-week trial is free. After that, just don't sign up for the paid service if you don't want to continue and your program will cancel.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
DRAZK911 Posts: 10
10/11/12 12:36 A

I was looking through the site for the first time today and didn't mean to sign up for spark coach. I can't afford it. How do I cancel that part of the service?

The more you learn, the more you are able to learn
MAGGIEVAN SparkPoints: (178,978)
Fitness Minutes: (82,384)
Posts: 44,860
8/23/12 8:18 P

Insightful. Thanks for clearing that up.

Maggie from Auckland the City of Sails in New Zealand.

"Scar tissue is stronger than regular tissue. Realize the strength, and move on." Henry Rollins.

DRAGONCHILDE SparkPoints: (58,523)
Fitness Minutes: (14,252)
Posts: 9,691
8/23/12 1:36 P

Hi there. :) I am a professional community manager, and this is classic "CYA" speak. (Cover your @$$.) This is the entire passage:

"Cancellation/Termination of Subscription At any time, you may cancel or terminate your subscription to fee-based products or services. Contact techsupport@sparkcoach.com to cancel your account.

SparkPeople, at its sole discretion, may at any time cancel or terminate your subscription to our fee-based products or services. If your subscription to our fee-based products or services is terminated, we may (but are not obligated to) immediately disable your access to the fee-based product or service, without prior notice to you. Your access to the rest of our Website may also be disabled. We may (but are not obligated to) remove any and all information and/or files related to your user account and/or deny any access to such information, any of our fee-based products or services, and/or our Website (or any parts thereof)."

What this is basically saying is they CAN do these things; you give them permission to. Not that they will. This is in case you break the terms and conditions you agreed to. If you lose your mind and start posting graphic pictures of nudity on the site, for example, then they have a right to terminate your account, even if you've paid for access.

What it breaks down to in normal-community-user-ese? Paying for the services doesn't entitle you to breaking the rules, and getting banned from Sparkcoach for shenanigans (such as abusing the coaches, for example) could result in your entire account being banned. :) They're not going to terminate your entire Sparkpeople account just for not paying. It says the line above you can cancel at any time.

Relax!

Heather
Writer, mother, wife, and breadwinner. I love to run, but running doesn't love me, so I'm switching to my low-impact bike.

I'm not pregnant, just fat: My blog.

fatnotpregnant.blogspot.com/
SPARK_COACH_JEN Posts: 58,647
8/23/12 5:43 A

I'm not sure of the context of that statement, but it sounds like it's related to misuse of the site, etc. There's nothing to be frantic about- SparkPeople will be free forever, regardless of whether or not you use SparkCoach.

Hope that helps,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
MI-ELLKAYBEE SparkPoints: (179,846)
Fitness Minutes: (171,530)
Posts: 4,006
8/23/12 4:33 A

I hope someone answers this. Please see my original post on this topic. Help . . . .

�Keep on asking, and you will receive what you ask for. Keep on seeking, and you will find. Keep on knocking, and the door will be opened to you�
(Matthew 7:7, NLT)
MI-ELLKAYBEE SparkPoints: (179,846)
Fitness Minutes: (171,530)
Posts: 4,006
8/23/12 2:51 A

I read the terms and conditions for spark coach - and I am frantic about this:

"Your access to the rest of our Website may also be disabled. We may (but are not obligated to) remove any and all information and/or files related to your user account and/or deny any access to such information, any of our fee-based products or services, and/or our Website (or any parts thereof)."

I don't want to lose access to ALL of SparkPeople if I can't afford to continue paying 7.99 a month. I have EXTREME FINANCIAL HARDHSIP - but I already put credit card information in for at least one month. PLEASE help . . . Does this mean I can't ever use SparkPeople (the free site) if I can't pay for Spark Coach? I am so worried I can;'t eat or sleep over this.

�Keep on asking, and you will receive what you ask for. Keep on seeking, and you will find. Keep on knocking, and the door will be opened to you�
(Matthew 7:7, NLT)
Page: 1 of (1)  




Other What's Up at SparkPeople Topics:

Topics: Last Post:
Nutrition Tracker Suggestion ... 1/5/2012 5:41:49 PM
Slimming calves. 6/25/2013 9:20:40 PM
Waist gets smaller, abs don't 4/16/2014 6:25:07 AM
Joining TOPS support group 9/17/2012 12:22:56 PM
Sparkteams 8/28/2011 11:37:01 AM