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TOPIC:  

points not recording on my total for the day today



 
 
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SPARK_COACH_JEN
Posts: 55,224
7/28/12 6:36 P

No problem! Glad it's working!

Coach Jen



BPURDY1
SparkPoints: (2,848)
Fitness Minutes: (560)
Posts: 84
7/28/12 5:38 P

Thanks Jen. It was The Spark Diet that I was referring to. I clicked on the points today and now I have them. Sorry about that.



SPARK_COACH_JEN
Posts: 55,224
7/28/12 1:58 P

I checked your account, and it looks like you got points for some activities for yesterday. You got the max number of points for reading health news articles (3 points). Which "lifestyle home" articles were you referring to that didn't give the correct number of points?

Thanks,

Coach Jen



MAGGIEVAN
SparkPoints: (127,502)
Fitness Minutes: (66,013)
Posts: 32,162
7/28/12 6:11 A

No because I am more than a number on a scale.



BPURDY1
SparkPoints: (2,848)
Fitness Minutes: (560)
Posts: 84
7/27/12 9:18 P

I still didn't get my points:( Makes me sad. There is nothing different with my computer.



SPARK_COACH_JEN
Posts: 55,224
7/27/12 9:02 P

Are you still having trouble? Has anything changed about your computer in the last day or two?

Thanks,

Coach Jen



BPURDY1
SparkPoints: (2,848)
Fitness Minutes: (560)
Posts: 84
7/27/12 2:25 P

All my points aren't showing up today. I read Healthy Lifestyle Home articles for 10 points each and they didn't register. It should be over 100 points for what all I read. Anyone know what's going on?



SPARK_COACH_JEN
Posts: 55,224
7/10/12 6:39 A

Are you logged in when you're viewing the recipe?

Coach Jen



TREEBYRIVER
SparkPoints: (4,357)
Fitness Minutes: (6,030)
Posts: 13
7/9/12 11:27 P

Hi, I've been making recipes from the Sparkpeople cookbook, but when I try to add the points for making the recipe, I can't find it when I do a search for the recipe to add the points, I can't find it. For example, today I made the
Dark Chocolate Angel Food Cake with Rich Chocolate Glaze, 1 serving (view recipe)

I've also been making other recipes from the cookbook and can't find them to add them. I can add them to my daily nutrition tracker.. just not to my SP points tracker.

Mmmm :) I am enjoying the angel food cake. I can't find the recipe at Sparkpeople, though, to add the points. Suggestions?

Thank you :)



SPARK_COACH_JEN
Posts: 55,224
7/9/12 2:12 P

Can you try again and see if it works? What browser are you using?

Coach Jen



CBCOOKE
Posts: 1
7/9/12 12:57 P

I'm having this problem today and saw it previous days, as well. I just took a quiz and the points didn't show up. Previously (maybe a month ago, maybe a little less), I took a quiz, read a couple of articles and a few other things with no points showing up in my total at all.



SPARK_COACH_JEN
Posts: 55,224
4/24/12 5:33 P

This should be all fixed.

Thanks!

Coach Jen



DIETER27
Posts: 6,273
4/18/12 3:55 P

I had the same problem off and on today it must be a glitch.



NEW-CAZ
SparkPoints: (218,512)
Fitness Minutes: (161,707)
Posts: 17,799
4/18/12 3:00 P

that's good to hear Jen, thanks again, I'll see what happens 2moro. emoticon



SPARK_COACH_JEN
Posts: 55,224
4/18/12 2:07 P

I've asked our Tech folks to check into it.

Thanks!

Coach Jen



NEW-CAZ
SparkPoints: (218,512)
Fitness Minutes: (161,707)
Posts: 17,799
4/18/12 1:32 P

Hi Jen!
Yep still having problems; I've huddled,no points, I've checked out a recipe no points, done trivia again and a quiz....no points!
Be glad to have your help emoticon



SPARK_COACH_JEN
Posts: 55,224
4/18/12 1:23 P

Are you still having trouble? Let me know and I can check into your account.

Thanks,

Coach Jen



NEW-CAZ
SparkPoints: (218,512)
Fitness Minutes: (161,707)
Posts: 17,799
4/18/12 7:49 A

HI,
I've checked out a recipe, made an appoitment, done trivia and the quiz and none of the points earned have been recorded......I take it there's a glitch today (Wednesday 18 April)?



 
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