"My father used to say to me, 'Whenever you get into a jam, whenever you get into a crisis or an emergency…become the calmest person in the room and you'll be able to figure your way out of it.'"
– Rudolph Giuliani
"There is a sense of exhilaration that comes from facing head-on the hard truths and saying, 'We will never give up. We will never capitulate. It might take a long time, but we will find a way to prevail.'"
– Jim Collins