Thursday, August 07, 2014
Well today has been interesting I got up early and did my exercise, showered dressed and had breakfast, all perfectly normal.
Got the laundry sorted out and then got on with the housework.
The washing machine was making an odd noise and I thought maybe it was an uneven load.
The wash cycle finished and then a smell of burning arrived. I unplugged the machine got the washing out and hoped that it would not go up in flames. Nothing happened so I left the machine unplugged got the washing out onto the line outside and then hunted for the extended warranty on the machine.
I was not happy the warranty was out of date and we had not received a letter letting us know.
So I phoned the company and they said the warranty had definitely run out and that we should have been informed a month before allowing us time to take out an insurance. They had it on record that a letter was sent, but we never go it and I had not realised it was close to running out.
It would cost us a whopping £109 to get the engineer out as a one off payment to get it repaired.
I told them forget it, we are on Pension Credits and they may as well be asking for a million pounds as there is no way we could pay that.
I was asked to hold so he could find out what he could do for me.
Result I can take out a policy for one year and pay monthly starting this month, the engineer will repair the machine and if it is not possible to repair it we get a new one.
So next Thursday we will see what the engineer can do.
A company that cares is a rare thing as most seem to say tough luck. Who are they? Indesit.
I have had machines from them in the past but never had to call them out, so was pleasantly surprised to find that did their best to help.
I am just pleased I got the washing done and the clothes out of the machine, it broke down at then end of cycle so I was lucky.
This is second thing to break down the fan we use to keep cool was the first, one more to go to make the three, I hope if it happens it is something small.
You never know what will take place when you get up do you.