SparkPeople Site/Technical Help Messageboard Have a question about your program or the web site? Get answers here. SparkPeople Site/Technical Help Messageboard Phone change I have a new phone last week and since then at 1330 GMT I am getting 7 of the same notification.All 7 come in at the same time. <BR> <BR> They are normally something like <BR> <BR> "Don't forget to track you calories" <BR> <BR> Once before I had this but it went away on its own. <BR> <BR> Trev <BR> <BR> Fri, 20 Jan 2017 17:08:48 EST Nutrition Report on App Hi - For the last few days, the nutrition report pie chart has not been working. It's defaulting to 100% carbs when breaking down macros (which I can promise is not true!). Is anyone else seeing this? It worked like a charm up until the beginning of this week. Fri, 20 Jan 2017 15:22:40 EST APP Points I have the Spark People and the Spark Receipe APP downloaded on my phone. Is there a way to get the points if they are already downloaded? Fri, 20 Jan 2017 11:49:15 EST Link listed twice The share sparkpeople recipes link is listed twice in the manu...once above the video link and once below the dailyspark. It's not normally listed below the dailyspark. Fri, 20 Jan 2017 07:12:36 EST Delete Teams from start page? How do I delete a team? I have two teams on my list that are no longer active and I can't figure out how to delete them. Thu, 19 Jan 2017 23:13:08 EST Pictures email ? HI !! Thanks ,,,,, just a wee suggestion of how very helpful it'd be to able to put pictures into our emails. As a team leader, we are having to put things either on our pages and asking the other leaders to go to them. Or we set up a thread, but some of what we do, won't be used for the team so we'd rather do that. <BR> <BR> THANKS !! Thu, 19 Jan 2017 23:03:35 EST Weight Tracker What is the deal? I record my weight as 174 and it immediately shows up as 174. Then a day or a few hours later, it changes to 173.6. It does the same no matter what I post. I don't change my weight. Why does the weight change? Thu, 19 Jan 2017 22:52:23 EST More changes on the points page? So there were more changes to the SparkPoints page that we weren't told about in advance? Thu, 19 Jan 2017 18:58:46 EST Re: Problem solving Do you have any suggestions for team leaders who originated a team; made it clear as crystal that leaders created the threads. <BR> YET, had two separated persons start one anyway ........had no bearing on the theme of our team ..........and are now figuring a way to stickie main threads; put a STOP on these, and again place message and team letter to entire team. <BR> (now some are offended and leaving the team--but that is not the problem <BR> Acting like a leader and starting threads (w/ou... Thu, 19 Jan 2017 10:48:15 EST Can I change the percentage goal piechart? I have been playing with my carb/fat/protein goals and found what works well for me. I was able to change the grams goals, and it reflects on my tracker page. But the pie chart does not update. Is there a way to update that to my actual goal? <BR> <BR> As it is I just watch my grams and ignore the pie chart... would be nice if we all agreed... :) Thu, 19 Jan 2017 01:49:30 EST changing my info seen on my message board posts What do I do to change the info about me shown on the message boards when I post? I want it to stop showing something. Where do I go, and how do I do it? Wed, 18 Jan 2017 23:21:27 EST how to read the messages posted on a challenge pag Where do I go to read the comments other people put on my messages on any give challenge page?? It talks about a wll? What is that? Where is that? Nothing says "Wall" that I have found ?? Please advise? <BR> Wed, 18 Jan 2017 23:16:12 EST how to delete a msg. thread from a general discuss how can I delete a threat that was posted to my groups general discussion forum and want it to DISAPPEAR? Wed, 18 Jan 2017 21:57:39 EST Not registering points Not a big deal, but I am doing the small changes challenge and today (day 12) it did not register the 15 points. I've never seen this happen before. You're thoughts? <BR> Many thanks : ) Wed, 18 Jan 2017 20:07:07 EST Meal Planner Is there a way to view the meal planner for 3 to 4 weeks in advance, in order to make changes and print shopping lists? It looks like I can only do about a week at a time. Wed, 18 Jan 2017 19:03:58 EST How do I connect my activity tracker to my SP acct I havent been here in a long time but I do use an activity tracker. Is it possible to connect my activity tracker to my SP account so SP can monitor my activity? Wed, 18 Jan 2017 14:37:11 EST Signing on When I go to start it does not go to my page but tells me to join. I even went to member pages and put in my user name and it says no member found. If this lets me post then I am a member. Please help me with this. Thank you Wed, 18 Jan 2017 13:03:33 EST Not understanding site discrepancies in calories Hi, <BR> <BR> I am new to the site. I am confused by the discrepancy between my Daily calorie goal and Calories remaining. This is my report for today. <BR> <BR> Daily Calorie goal <BR> 1200-1400 <BR> Calories Eaten 755 <BR> Calories Burned 597 <BR> Calories Remaining: 1042 TO 1242 Tue, 17 Jan 2017 22:59:24 EST Nutrition Tracker: Removing Foods When I go under the Tools: "Remove Multiple Foods", I have started getting a weird heading in one of the Meal categories: Instead of the "Snack 2" or "Other" header I see in the Tracker (which I created), I get: "Foods from customized meals you deleted" Interesting, because I don't have the meal plans turned on! <BR> <BR> Its not really a big foods are listed correctly, and I have no problem removing them... but the next time someone techie updates the Tracker, maybe they can fi... Tue, 17 Jan 2017 21:38:34 EST google fit not syncing I've connected to sp from google fit and vice versa, but my info will not transport into sp. Please help! Tue, 17 Jan 2017 21:32:43 EST fitbit + SP BMR error I'm trying to understand how SP generates my total caloric burn. It appears it takes the exercise calories from my fitbit and adds them to the SP BMR. However this total looks significantly greater that what my fitbit idependently shows as my overall caloric burn. Why would there be a significant difference? I'm thinking SP's total caloric number is too high. Anyone with insight on this issue? Tue, 17 Jan 2017 21:23:48 EST Revising a recipe Does anyone know how to revise a recipe that you submit for your own use? When I typed in the number of servings, for some reason the number didn't stick and it shows 1 instead of 24, which makes the serving 1,033 calories instead of about 45! Thanks! Tue, 17 Jan 2017 21:19:46 EST End of day. Is there something you have to do at the end of your day. I was a member at another site and we had to hit a button that said done tracking. Thank you soe any help. Tue, 17 Jan 2017 17:14:51 EST No Secret of Success on my page Is it down or just down on my page? Tue, 17 Jan 2017 17:05:01 EST Notifications on phone not working as they did Now I just get one notification for all. <BR> <BR> I used to get one saying a blog comment then an additional one for a profile comment, then an additional one for feed comment. (if eg a blog got multiple, it only showed who last commented, thats fine!) <BR> <BR> It was nicer they stacked and you could see all the places comments that may need response. <BR> <BR> Has this function been removed with update? its too easy to miss comments, particularly on blog if people comment on anything ot... Tue, 17 Jan 2017 13:50:13 EST Any Way to Edit or change One a thread is created, realize we can't delete it BUT can the one who started the thread edit to change the title? Or are we stuck with it? Tue, 17 Jan 2017 11:24:13 EST Meal plan choices Is there a way to permanently remove a particular food item that you do not eat from your personalized meal plan? Mon, 16 Jan 2017 21:32:23 EST JUST got a UP Move I just got a UP Move and it said it is not yet synced. How would I get it so it will post on SP here. I do not own a smart phone or a iPhone. My computer is at windows 8.1 <BR> Mon, 16 Jan 2017 20:02:30 EST Team Leader Hi, <BR> I can't seem to find where to request to be a new team leader for the team "No such thing as the freshman 15!" <BR> It is currently an inactive team and I'd like to help change that! <BR> Thanks, <BR> Amanda Mon, 16 Jan 2017 19:21:08 EST App not uploading on my Kindle Fire HD7 5th gen. The Sparkpeople app has stopped working or works very slowly on my Kindle Fire HD7 5th gen. It won't load and then when it loads, it won't respond to prompts. We uninstalled it and reinstalled it and now it just sits there if it comes up at all. Previously I would get a dark screen when I tried to open it. Its been happening for a while. <BR> Cindi Mon, 16 Jan 2017 14:46:39 EST Q. Re team threads I am aware you cannot delete a thread once it is added on a team. However many threads are actually hidden and found under the see more topics in blue letters under the forums and threads. <BR> Since samovars are hidden or Tucktaway is there a way we can make one disappear into this place? <BR> Thank you as always for your help. <BR> Mon, 16 Jan 2017 12:00:48 EST distance tracking for swimmers Right now I can track my distance as a walker/runner or as a cyclist, but I'd really like to track my swimming. I assume there are others who'd like to track inline skating or swinging from jungle vines or something. Is there a way to track distances other than walking and cycling? Mon, 16 Jan 2017 10:51:43 EST Fitbit won't sync with Fitness Tracker Hi, my fitbit hasn't synced with the fitness tracker since Wednesday. I don't know what to do. Can you help? <BR> <BR> Thanks much, <BR> Jill Sun, 15 Jan 2017 21:22:52 EST Nutrition Reports Is there a way to generate a Nutrition Report for a duration longer than "Daily"? <BR> <BR> It's my desire to take my tablet to the Diabetes Educator, to show her my dining trends. Since I have entered my meals, via the Sparkpeople app, and the night before my appointment transcribe everything to pen & paper. A useless drag. <BR> <BR> If there is a way to pull up a weekly, monthly, or Tri-monthly report from the data I am already entering: <BR> 1) She could see it all right from the site.... Sun, 15 Jan 2017 15:53:36 EST Trying to put down a breakfast food Frustrated had Nature's Path Organic Flax Plus Pumpkin Raisin Crunch <BR> <BR> Did Quick Entry and of course no fiber is listed even though there is fiber <BR> <BR> I took long route to create an actual Named Food Entry and it did not get accepted because it indicated water entry was not correct <BR> <BR> I spent a 1/2 hr sitting instead of exercising <BR> <BR> Exhausted! Sun, 15 Jan 2017 10:42:21 EST Logo branded shirt Can I show Pic on SP? I have a picture of a TurboFire Beachbody shirt that I am wearing I wasn't sure if it was ok that I use that as a profile pic I didn't know if there is maybe copyright or if it's promotional I wanted to ask before I use it. <BR> <BR> Toni Sun, 15 Jan 2017 00:32:27 EST SAT/ Samsung Fit2 Any chance the Samsung Fit2 will be compatible to download to SP? Sat, 14 Jan 2017 19:13:15 EST database errors Does anyone think the database is a joke? Search for an item and find multiple hits. It seems that most items in the database cannot be trusted since all the entries are slightly different. Some don't have the proper nutritional information, some only have the calories. Does there need to be a "librarian" to make sure that the entered database info is correct? It seems to me there is no verification that the info is correct and complete. It's frustrating since the large database is the reason... Sat, 14 Jan 2017 13:39:29 EST How to delete my fav food on the list ? Is there a way to delete my fav. food on the list ? <BR> I see u can delete food if you have the same but what about if u no longer eat a fav food and u just want to take it off the list ? <BR> I don't see the delete button seem odd u can ad but not take away ... <BR> <BR> Am I just not seeing it ? <BR> <BR> Thanks Sat, 14 Jan 2017 13:21:13 EST Abou team bonus Points... I notice members sometimes 'apologize' for "only" getting 2-3 bonus points and often a large # for a second choice team ....... DON'T all points add up though to boost a team on the leaderboards? ...and tracking goals s well? Sat, 14 Jan 2017 12:14:05 EST Fitbit not syncing My fitbit will not sync. It seems to go for 3 days and then all of a sudden it will sync. I am really getting tired of this happening all the time. I have checked with my fitbit settings on their site everything right on that end. When I hit sync on sparkpeople it won't do it. Please advise what to do. <BR> <BR> I just went on my fitness tracker and it synced. Why is it every three days it does this? It is very annoying. <BR> Sat, 14 Jan 2017 06:41:41 EST food added by members Is there a way to NOT see food added by members? To only see what's in the main database? Thu, 12 Jan 2017 23:47:06 EST SparkPeople mobile to Apple Health I have followed the instructions to get Apple Health to connect to SparkPeople Mobile, but the SP mobile app isn't in the list of "Apps that have requested access to your Health data". How to I get the SparkPeople mobile App to request access to Apple Health? Thu, 12 Jan 2017 17:47:36 EST Sparkpoints Why are mySparkpoints not adding up? Thu, 12 Jan 2017 17:13:52 EST Food tracker display Can anyone tell me why the per meal goals disappeared from my food tracker? Thu, 12 Jan 2017 13:27:16 EST Can my mistake with food tracker be fixed? I just inadvertently deleted all items under my entire "Emotional Eating" meal category for 1/10/17. Can they be retrieved & restored? Thu, 12 Jan 2017 11:14:20 EST Misfit shine 2 I used to have a fit bit. I could get that to sync with spray. Now I have a misfit shine 2. I can't get it to sync. I disconnected the fit bit. And I tried to disconnect and reconnect. Any ideas? Wed, 11 Jan 2017 23:34:51 EST Fitbit Details! What a nice surprise to discover the new "Fitbit Details" features today on the fitness tracker page! Until now, I have had to go to the Fitbit website to see this feedback. I must say, I like it even better here on SparkPeople. SparkPeople rocks! Wed, 11 Jan 2017 14:25:31 EST Jump Start Hi, I don't know if anyone has came here about this yet, but I am speaking for the members of the January Jump start challenge. None of us seem to be receiving the challenge e-mails, myself included. I've been in the challenge for over a week now. Is there any way this can be fixed? <em>41</em> <em>304</em> Wed, 11 Jan 2017 11:36:24 EST No notice for Sparkmail I have received a few emails on sparkmail but I don't get notices that I have email. At one point they did notify you. Has that changed? Wed, 11 Jan 2017 11:06:01 EST SparkPeople Store? A long time ago, Spark had a store that had some pretty cool stuff. I can't seem to find that since I've been back. Any suggestions or a link that anyone can provide? <BR> <BR> Thanks in advance! Wed, 11 Jan 2017 10:26:56 EST What's happening to Spark tracker? I saw a cryptic comment on my friend feed that has me confused. She said she was upset because, "the Spark tracker is going away on Feb 22nd." Others agreed, but there was no explanation. <BR> <BR> Do you know what she's referring to? Can you explain it in detail? Which tracker, going where, whaaaattttt??? Thanks! <BR> <BR> <BR> Wed, 11 Jan 2017 07:25:47 EST Accessing "favorite" articles I recently marked a few articles as favorites. How does one go about finding a link to the favorites? I looked on the pull down menus when I mouse over the tabs at the top of the page, and I looked on my Start page & Profile page. I have yet to find a link to favorites... Wed, 11 Jan 2017 04:44:52 EST Reset passport help I can not get on my page the traditional way I forgot my password and had to reset. The reset is not working for me i have worked so hard if I have to start over im afraid I wont continue please help me... Im o. My page now through the last email u sent me plzzz help... Tue, 10 Jan 2017 21:06:08 EST NO REPLY TO QUERY Hello again. I posted a topic yesterday regarding the loss of a logging-in streak in excess of 1000 days. I haven't yet had a reply and would be grateful if you would get back to me as I am certain that I spun the log-in wheel daily without a break, Saturday 7th January being the last 'full' day of the accumulated streak. <BR> <BR> Thank you. <BR> <BR> Josephine Tue, 10 Jan 2017 18:31:44 EST Spark Teams I joined too many Spark Teams & would like to delete some of them so that I can be more active on just a few. I know I could just concentrate on just a few & ignore the rest, but would rather delete myself from them so that they are not showing up. How would I go about doing this? <BR> Tue, 10 Jan 2017 13:16:53 EST Problems connecting Spark Tracker I have to click numerous times and get the message that I am already connected each time till finally it will connect me. <BR> <BR> I guess there is no point complaining now as you are phasing them out. <BR> <BR> But I also would like to know if there are other makes and brands that are not compatible with Spark that I should not buy? Tue, 10 Jan 2017 13:02:37 EST problems entering food on Nutrition tracker For the past few weeks I have experienced a great deal of annoyance when trying to track food. I wonder if anyone else has experienced this or is it maybe my computer. <BR> <BR> The cursor jumps all over the place, selecting items above or below the one I try to select. <BR> <BR> My favorites don't seem to work anymore. I usually will get nothing or the whole list instead of the terms I have entered. <BR> <BR> Sometimes I get taken right off the page and to some irrelevant add? <BR> <BR... Tue, 10 Jan 2017 13:00:02 EST Log-in Streak query Hello! <BR> <BR> I am bewildered. I had a log-in streak of well over 1000 days and spun the wheel religiously in order to keep my streak going. Suddenly it is showing 1 day, but I am absolutely certain that I spun it on Saturday, so why it went to 1 point on Sunday, yesterday, is beyond me. <BR> <BR> Please would you check this for me? <BR> <BR> Many thanks. <BR> <BR> Kind regards <BR> <BR> Josephine Mon, 9 Jan 2017 17:19:48 EST Turn off mobile chats How do I turn off mobile chats? Didn't even know they existed until a just got two identical notifications a few minutes ago. These are disruptive and annoying and I'm looking everywhere to see how they started up in the first place and how to get rid of them. Mon, 9 Jan 2017 16:55:35 EST emails Thank you for prior info. I want to know what you check to get emails from your Spark Teams. I was getting them on the other email address until I spam them. THat's why I set up a new email address. I am just confused as to what to do. Mon, 9 Jan 2017 16:10:41 EST I dont want my exercise to increase calories eat I noticed that if I exercise it increases my calories I can eat, I don't want this to happen, If I'm going to exercise I don't want to eat more. Is there a way to stop this. <BR> Thanks Mon, 9 Jan 2017 13:59:39 EST New App I left spark for a bit and am staring again. Can someone help me with my weight tracker on the app? I can set new goal but how do i change current weight and track it? I do not have premium either <BR> <BR> Tha k you! Mon, 9 Jan 2017 11:58:32 EST Can't find a goodie given a few days ago-Help? A goodie labeled "sympathy bouquet" or "sympathy flowers" was given on or after 12/29. It shows a bowl or pot of white lilies. I'd like to give the same one, but don't see it under any of my goodie tabs. I'm hoping that I'm merely overlooking it, as I want to give it to an SP friend. Mon, 9 Jan 2017 00:00:21 EST email I had to change my email address to gmail and I have not received any emails yet. Just changed it day before yesterday. Sat, 7 Jan 2017 22:21:54 EST How to delete an appointment reminder I've gotten an appointment reminder email for three years now, for something that I haven't needed for two years. I can't figure out how to delete it. Please help me. Thank you. Sat, 7 Jan 2017 11:32:10 EST Spark and Fitbit? why are the two dites not sinc ing right? Not sure who is at fault just know in the later hours of the day they will not sinc , been doing this for two days now. My fitbit will sinc to there app and be correct but Sparkpeople does not have the same info of.steps. I sinc cont. and will not work very upsetting, tried on laptop as well as ipad both have same,problem, and I am using 2 different fitbits also. HELP Fri, 6 Jan 2017 22:56:04 EST Sparkpeople wants me to eat ABOVE my BMR? I am a new member. <BR> <BR> I put in my BMR rate on sparkpeople and off. <BR> <BR> For some reason, despite having a 40 lb weight loss as my goal, Spark wants me to eat ABOVE my BMR (2139). Also, there is a discrepancy between my "start" page, asking me to eat 1560-1910 and my "nutrition page" which tells me my goal is "1917-2267. I can't possibly eat my remaining 1000 remaining calories for today. I am very confused. Fri, 6 Jan 2017 21:03:54 EST Mobile app linking advice Deleted app reinstalled app now it will not recognize my user name and password and email? It won't lets me log into my mobile app. Please help Fri, 6 Jan 2017 20:22:15 EST Step counter Is there any pedometer app that can sync with this app that will calculate calories burned in my log? Fri, 6 Jan 2017 19:42:46 EST Map My Walk compatibility Is it possible to sync with Map My Walk in order to get the exercise time from actual walks rather than just the steps sync'd with my tracker? <BR> Fri, 6 Jan 2017 14:55:24 EST How to Search for a specific Article How can I search the SP articles for a specific item within the topic? <BR> <BR> i.e., I click LEARN at the top of the Start page, then click on a dropdown (e.g. Nutrition) and lots articles covering multiple aspects of Nutrition begin popping up. <BR> How can I narrow that down to find an article that addresses just one topic (e.g. carbohydrates, or fiber, or protein, etc.)? <BR> <BR> That feature would also be nice to have in my Favorites, since I've saved so many covering a range of topi... Fri, 6 Jan 2017 12:59:14 EST Website: How to track water I see how to track water using a phone, but how is it done and reported on the website? Fri, 6 Jan 2017 11:31:56 EST Problems with Apple health For some reason I cant seem to get my phone to see the spark people app. <BR> When I go into the setting's, privacy, health menu spark people is not there, and it doesn't prompt me anything when I login to spark people. <BR> <BR> Any idea why this isn't working? <BR> <BR> I'm on iOS 10.2, and app version is 4.14 Fri, 6 Jan 2017 08:30:51 EST Team Icon Never mind. Thu, 5 Jan 2017 19:09:20 EST New Teams question How do we let people know about a new team we started? Thu, 5 Jan 2017 18:10:46 EST Nutrition Report Not Working Every time I request a "Nutrition Report" I get a pie chart that is totally blue and reads "!00% Fat" and "0% Protein." Am hoping it is an easy fix. Help . . . Thu, 5 Jan 2017 16:34:32 EST nutrition report popping up at odd times I like the nutrition report but I don't want it run after I enter lunch. Is the pop-up based on time? Is there a way to convince it to at least let me eat dinner first? Otherwise I guess I should just tell me "dont show this again". <BR> <BR> Thanks Thu, 5 Jan 2017 15:30:16 EST Have to Login again for Sparkpeople TV Wondering why I have to login again when I do a video on Sparkpeople TV. Its an annoying extra step. Thu, 5 Jan 2017 11:07:12 EST Daily Sugar intake? Don't see it on nutrition tra Hello, <BR> <BR> I have started tracking my nutrition here again, and I am specifically interested in how many grams of sugar I eat each day. However, I don't see that listed anywhere. I know it's in the nutritional information that we input for each food. Is it possible to add that as a column to my report? Thu, 5 Jan 2017 11:07:10 EST points for the team Is there possibly a video to show how I could get points for my team with a spin or something? I've asked others how they do it (I've been here 9 years!) and their instructions never seem to match what comes up on my page when I try to follow them. Thu, 5 Jan 2017 10:49:37 EST search for team feature I went to the search feature to find a team called Managing Diabetes. The first search, using the name of the group, yielded a page of teams that had NOTHING to do with diabetes! I've had that happen with other team searches, too. <BR> <BR> I know this site is free, but are any efforts being made to increase the accuracy of team searches? I'm sure a few good teams have been stumbled on that way, but I imagine a lot of people give up before they get where they wanted, and in the case of peop... Thu, 5 Jan 2017 09:52:50 EST Need Help Please with auto pop team welcomes Just started a new team and how do I get a message to pop up when new <BR> member joins? ..... Thank you for helping. Thu, 5 Jan 2017 08:49:40 EST Re ordering teams on sparkpage Hi - what is the trick for doing this. I have followed the instructions, but my teams do not re-order. I've also tried closing out the page after re-ordering and still, same order. Please advise. thx. Thu, 5 Jan 2017 00:48:42 EST signing in everytime I sign in and I get signed out..very frustrating Wed, 4 Jan 2017 23:43:39 EST Tracking net carbs Is there a way I can track net crabs over total Carbs? Its not difficult to figure netbut a preset function would be more convenient. Wed, 4 Jan 2017 07:44:19 EST Why is the site not working at all? I can't post anything! I can't track! What gives?! Wed, 4 Jan 2017 02:24:34 EST Problem with team URL ... Can you please advise how .... to share the team link so others can get on? <BR> (friend wrote blog ....and shared the link but not working .........(I also tried and zilch!! ....... <em>38</em> Tue, 3 Jan 2017 22:00:39 EST Delete Please Issue solved was a computer issue not a site issue Tue, 3 Jan 2017 19:37:03 EST Quesion re: Team messages. Can you please tell me how I as a team leader make a team announcement and check the box but then it slips right down into the other posts .... thank you. Tue, 3 Jan 2017 15:59:42 EST Meal calendar I would like to go out a week on the food planner. It doesn't let you. I need to plan ahead for food shopping an preparation. Would someone please let me know how to do that? Thank you Tue, 3 Jan 2017 14:28:49 EST How do I add a Weight Loss Tracker to my Page Newbie without premium membership. Can I add an animated weight loss tracker to my page? If so, how? <BR> I looked it up in the forums and it is said that if I go to "edit my page" it's at the bottom. I see no such thing. <BR> Can you please direct me? Thank you! <BR> Tue, 3 Jan 2017 10:46:39 EST Fitbit Charge 2 and Sparkpeople Premium I have a new Fitbit Charge 2 and I purchased Sparkpeople Premium. Not sure where the problem lies but the two do not communicate. I have unstalled Fitbit Connect for PC, uninstalled Fitbit for Windows 10, cleared web browser data, restarted computer by shutting down, disconnected Fitbit, reauthorized Fitbit, reinstalled FItbit Connect for PC (Fitbit Chat recommended NOT using the Windows 10 for a few weeks because the company is working on some problems). Now when I request sync from Spark... Tue, 3 Jan 2017 09:07:42 EST Need help w/ stickies Can you please help me as I just started a new team (1st so I do not understand how to use those stickies.) ..........On the front page of sparks, under what's new in teams; ours only shows 1 thread ...... and all are buzzing. TY.... Tue, 3 Jan 2017 08:41:29 EST NEW TRACKER. i WOULD LIKE SOME INFO ON GETTING A NEW TRACKER FOR MY SPARK PEOPLE AS I LOST MY OLD ROUND ONE THAT WAS USED LONG TIME AGO BUT DISCONTINUED i THINK THAT SOMEONE SAID GET A GARMIN MR EDWARD 1. Tue, 3 Jan 2017 07:28:53 EST Removing an old tracking device from my account. Hi I am trying to remove a Bodymedia Fit from my account and it wants account info. The problem is that this device is from years ago and all info is gone. How can I solve this problem and add a new device? Mon, 2 Jan 2017 18:04:23 EST Diabetes Carb Counting Is there any way to change the way carbs are counted? My wife needs to count carbs numerically (i.e 2 carbs for breakfast) not by grams. Mon, 2 Jan 2017 17:39:21 EST Unable to delete fitness favorites from my list I have accumulated over 100 exercises under my Fitness "Favorites" How do I access that list so I may prune it down to a dozen or so? Thank you. Mon, 2 Jan 2017 17:00:06 EST How do I report a member sending me a spam message A member contacted me and asked questions, then hit me in the last message with an affiliate spam link. How do I report this? Mon, 2 Jan 2017 16:57:45 EST How do I add body measurements so I can track, How do I add body measurements so I can track, Mon, 2 Jan 2017 16:31:10 EST does weight tracker work??? I started with sparkpeople a week ago, put in 208 as my weight. Today I put in 207. The graph is off. It doesn't even show 208. And it doesn't have the correct date. So I'm assuming the weight tracker does not work, am I correct?? <BR> Thanks. Mon, 2 Jan 2017 09:59:46 EST Team Statistics It's now the 2nd of the month, and while I am currently the only member of my team (sad, I know) I was very active yesterday. My team statistics, the Jan 2017 SparkPoints and minutes are currently blank. I created the team a week or so ago and the team was happily gaining points then, but this month, nothing. What am I missing? <BR> Mon, 2 Jan 2017 04:57:22 EST Changes to Spark Page from iPhone Can I make changes to my Spark Page from my iPhone? change order of friends. Remove myself from a Spark Team? Sun, 1 Jan 2017 17:18:10 EST Leaving Spark Teams How do I leave a Spark Team. Can I do it from my iPhone? Sun, 1 Jan 2017 17:15:35 EST Unable to process Premium membership I've tried 4 times with 2 different credit cards and keep getting this error message: <BR> <BR> "Error Creating the Payment Profile Error Details: An error occurred during processing. Please try again. (E00001)" <BR> <BR> Not only am I not getting the upgrade, I'm also worried that SP might be charging my credit card multiple times. Sun, 1 Jan 2017 16:53:37 EST Change payment option from monthly to one time? How do I change my monthly payment option to one time? <em>40</em> Sun, 1 Jan 2017 13:54:15 EST weekly distance Hi, <BR> Last weeks weekly mileage got doubled from Friday. <BR> <BR> On Friday morning it was right but when I looked last night it had doubled. <BR> <BR> It should be 54.35 miles but is 108 miles. Checking back there is not reason for this as it adds up to 54.35 <BR> <BR> Trev <BR> Sun, 1 Jan 2017 04:23:23 EST Need help adding links I need help as I have done the copy paste for someone's blog to share on a team but it does not seem to work for me. <BR> Can you please help ? Sat, 31 Dec 2016 20:52:00 EST Q. Re sending links I am hoping this works, but there have been times when I wanted to share a good blog w/ a team, and I did the copy-paste and it failed. I am wondering what I am doing wrong? ..... I tried again, but see it is not working. <BR> <BR><BR>_journal_individual.asp?blog_id=6287656 <BR> <BR> Sat, 31 Dec 2016 15:33:02 EST From Android Google Fit to iPhone Apple Health When I used an android, I tracked my fitness using Google Fit and synced the data to my Spark fitness page. I now have an iPhone and would like to sync my fitness using Apple Health to my spark page. Is it necessary to "disconnect" Google Fit Tracker? I did not want to remove any previously recorded fitness data when the android was being used. I no longer use the android. Thank you. <BR> <em>252</em> Sat, 31 Dec 2016 08:59:56 EST Finding read articles? A few days ago I read an interesting article here on Sparkpeople. I'd like to reread it but I don't remember the name of it. Does anyone know if there's a way to go back to previously read articles? <BR> Thanks for any suggestions. Sat, 31 Dec 2016 06:53:07 EST Fitbit Activity doesn't sync I just noticed recently that when I log my gym exercise into Fitbit activity log that it does not sync over to SP. The footsteps comes through fine but SP is not picking up on the 'other' activity that I am logging into FB. <BR> Do I need to enter my gym activity into SP as well as FB? Ugh. Or, I guess I can log it into SP and not FB. <BR> I'm just sorry SP doesn't know I've been to the gym so much this year. Fri, 30 Dec 2016 17:01:02 EST fitbit not syncing traded my zip for a flex fitbit and it won't sync, any steps since early this month Fri, 30 Dec 2016 15:35:50 EST Nutrition Fiber totals for Breakfast not correct The Fiber Total for Breakfast on my Nutrition Page doesn't add up to what shows for individual foods. I have 4 1's on my individual foods but the total shows as 3. Lunch, Dinner and Snack add up correctly.please this. Fri, 30 Dec 2016 14:59:24 EST SparkPage view Is there a way to view my SparkPage the exact same way others view it? <BR> <BR> As in, without the edit option buttons? for example?? Fri, 30 Dec 2016 11:20:13 EST Sooooo Annoying! Had to repost!!! I had already written my post and clicked submit! but it took so long to register and my post disappeared after all that waiting! I had to type it all over again! <BR> <BR> What gives?! soooooo annoying!!! Thu, 29 Dec 2016 20:29:28 EST New log-in wheel Thanks for the new crisp clean looking wheel. Good job tech folks. Thu, 29 Dec 2016 19:44:58 EST Ugh! Lost my ticker symbols Trying to update my ticker, I inadvertently checked to "not show", now I can't get it back. Where do I go to add the ticker, I do not see any options on my sparkpage. Thu, 29 Dec 2016 10:49:44 EST Can we please make the British Pound sign work? <link><BR>urnal_individual.asp?blog_id=6286883 </link> <BR> <BR> in my blog the pound sign £ doesn't work, and never works, as a global site, can this not be fixed to display correctly? Thu, 29 Dec 2016 08:50:54 EST Journal feature? Does spark offer a journal feature? Wed, 28 Dec 2016 23:00:34 EST How do I reset my nutrition goals? When I first joined, there was a calculator that you used to determine your goals. I've changed my goals, so I need to reset completely, but all I can see is how to edit them. I don't know how to figure out the appropriate amount of fat and protein for my new goals. Wed, 28 Dec 2016 15:04:22 EST Facebook and mobile app When I open a Sparkpeople article on Facebook on my phone, it opens the article but tells me to get the app, but I already have the app on my iPhone 5S and am logged in. If I go further, like try to save the article, it tells me that my FB account is not synched with my app. How do I do that? And if I do that, will opening a Sparkpeople page on Facebook on my phone automatically link me to my mobile app? When I open a Sparkpeople article on Facebook at my desktop, and I click on the button... Wed, 28 Dec 2016 11:57:22 EST "Cilantro, raw" information error It is tracked in tablespoons, there must be some rounding error as if you put in something like 1000 tablespoons it's still zero calories. <BR> <BR> Making a salsa verde requires many many tablespoons, and the weight of that much cilantro, 100g, has 23 calories. <BR> <BR> Could this be looked at please. It may be only a few calories per serving, but either calories matter... or they don't! Tue, 27 Dec 2016 16:01:05 EST "Finished Tracking"pop-up.... for a change Can you seriously just not fix this by getting rid of the darn thing? <BR> <BR> Clearing cookies etc does nothing to stop this popping up after trying to track every single item. All the fixes you tell people over and over and over oh and over and over.... they don't work!! What a waste of time for everybody. <BR> <BR> It's insane this is still an issue on your side when this topic is nearly a daily occurrence! People Do. Not. Want. It. <BR> <BR> Make it a limited time thing for new accoun... Tue, 27 Dec 2016 15:52:06 EST MapMyFitness Can fitness tracked on MapMyFitness be synced to my Spark for tracking? <BR> Thanks, <BR> luvs2bike101 <BR> <em>252</em> Tue, 27 Dec 2016 15:05:07 EST Apple Health Link to Sparkpeople Not Working Any idea how to reconnect Apple Health to Sparkpeople. When I go in to re-link it, it's not even a choice. I've tried reinstalling Sparkpeople but nothing is working. Help. Tue, 27 Dec 2016 13:42:59 EST Syncing my Fitbit Blaze On the app, it says it's connected. But, where to I sync? I want to see my steps and exercise in the Sparkpeople exercise area? I don't have the dongle in this computer, I primarily use my phone to sync <BR> <BR> Update: I am seeing an "all day activity" now on my exercise. Tue, 27 Dec 2016 12:35:10 EST Change id I want to change my ID. How do I do that? Tue, 27 Dec 2016 12:10:09 EST A New Spin on Life! Good morning! New 'online" SP presentations today! Those new SparkPoints spinners are WILD! OMG! My head is spinning! Nice upgrade on the web site, folks! Clean. Thanks! Tue, 27 Dec 2016 09:57:48 EST Mobile chrome can't post photo on status Hi <BR> Ii have attempted to post a photo for my staus on mobile Chrome with no success. Do you have any idea as to how I can do it? <BR> Thanks. Tue, 27 Dec 2016 02:19:28 EST Can't Log in on App I got an Amazon Fire HD 8 for Christmas. I was able to download the Sparkpeople app, but it won't let me log in. Do I have to set up a separate account? Mon, 26 Dec 2016 20:06:04 EST I can't enter a new status on my SparkPage This morning I was going to change my status for the day, and when I tried to put my cursor after the "is" it wouldn't appear and I couldn't type in my status. What do I do now? Sun, 25 Dec 2016 21:12:12 EST SparkPage Advanced Search Not Working Hi! <BR> <BR> When I try to put in different search factors in the search when looking for SparkFriends, it brings up all the answers. For example, if I put in that I want someone with a SparkName with "BEAT" in it, ages 30-39, within 25 miles of the zip code for Peoria, and female, I get all the BEAT names for EVERYBODY. Fri, 23 Dec 2016 15:09:57 EST Emoticons Sometimes there's a button to click to add Emoticons and sometimes not. Yet I see them used in all areas. How can I do that? Fri, 23 Dec 2016 14:56:21 EST Bra advertisement is back again! Your tech people got rid of that ad for me maybe a month ago. But it is back. Woman Within. I hate seeing ladies in bras every time I open the computer to sparkpeople. <BR> <BR> Thanks, chris Fri, 23 Dec 2016 05:27:47 EST SP mobile unresponsive! Doing anything here is such a pain! <BR> <BR> The links are all unresponsive despite multiple taps! <BR> <BR> even posting this was a miracle after refreshing countless times! <BR> <BR> pls fix! Thu, 22 Dec 2016 18:08:09 EST Negative "Red Banner" Messages OK Folks.... I realize you don't like people to use Ad Blockers, but I find it VERY intrusive that on the log in page BIG RED BANNERS pop up that say Turn Off Your Ad Blocker, etc, etc!! There are about three versions of them.... <BR> <BR> #1 Its NONE of your business what programs I run on my home computer---so the mere fact that you are monitoring and detecting that I have an AD Block in place is intrusive. <BR> #2 Did anyone ever think that your Log In Page should be "inviting"....and ... Thu, 22 Dec 2016 14:59:39 EST finding out how many calories an item is? I make a gallon of Brewed Green Tea and then add 1 cup sugar to that gallon, so how do I know how many calories an 8 oz glass is? Thu, 22 Dec 2016 13:46:48 EST Other goals Each morning I post my steps in the other goals from the day before. For the last 3 days I have noticed that the numbers are changed from what I put in. I do not have a synced pedometer. I change them back to the numbers I had put in. Any idea why this is happening? Thu, 22 Dec 2016 07:01:27 EST Calorie differential report question The value you are showing for my BMR is exactly what other calculators are showing for me as sedentary. There is almost a 300 calorie difference. Other calculators show me at 1642 BMR 1970 sedentary, you are showing me at 1970 BMR. I am at a weight of 182-181 range. As I am getting ready to move to maintenance mode a 300 cal difference for my daily target could throw me off. <BR> <BR> Rick Thu, 22 Dec 2016 00:01:01 EST Lost my tracker I lost my SPAT, but I do have another one. How do I set that tracker up to replace the old one? I'm not real techy, so if you could give easy instructions, it would be much appreciated. <BR> <BR> <BR> UPDATE: I found my tracker, so no need to respond! <em>224</em> Wed, 21 Dec 2016 22:13:27 EST Difficulty posting comments on Friend Feedi For the past few days, up to a week, comments I enter on Feeds don't show up immediately, so I enter them again. When I check later, both appear. <BR> <BR> Earlier today I entered one and didn't stay to see if it "took." Just checked and it hadn't. I entered again and it worked right away. Wed, 21 Dec 2016 22:10:06 EST Inappropriate SparkPage Think we have a business trying to use Spark as a means of getting their info out. <BR> The SparkPage is SUCCESSKEY and they put out a blog on how to start your own business. Just wanted to let you know. Wed, 21 Dec 2016 16:32:25 EST How do I add the little smiley faces,etc I see that some people add those little things, like WAY TO GO, and little pictures to blog comments and things. I can't see that there is an option to access those except when I'm doing a limited amount of things. I admit this site has been unusually hard for me to navigate and it's embarrassing how many times I find myself asking someone how to do or how to find something. <BR> Can you help? Is there a guidebook or manual of some kind? I'd actually read one at this point. <BR> Thanks <BR> ... Wed, 21 Dec 2016 01:35:27 EST I put a new Dongle in andit worked. Sorry I never thought the dongle has a problem. I have another tracker so I used the dongle and it gave me my numbers. <BR> <BR> Sorry to disturb I knew I had a lot of steps today .Pat in Maine. <BR> Tue, 20 Dec 2016 17:59:24 EST DONGLE will not show GREEN again. My tracker shows all green light but it will not download to the computer. I have tries several computers. <BR> Any Ideas. Pat in Maine. Tue, 20 Dec 2016 17:44:41 EST Sending a Spark mail to friends Help! I distinctly remember that there used to be an option, on the Spark page I thought, that said "send a message to your Spark friends". I had not used it but presumed it sent a Spark mail to all of your listed Spark friends. Now that I want to do that, I cannot find the option. Not on my Spark page. Not in my Spark mail. Does anyone remember this or know to where it has disappeared? Tue, 20 Dec 2016 15:32:56 EST Friend request process. Hi, <BR> <BR> I want to give a member a friend request but don't know how to do it. Her page is set to private and mine is set to friends only. How do I do it? <BR> <BR> Thanks! <BR> <BR> <em>41</em> <em>252</em> Tue, 20 Dec 2016 00:30:19 EST SparkPeople Store Does the spark people store still exist? If so is there a link to get to it? Mon, 19 Dec 2016 20:21:21 EST Notifications on iphone I cant seem to get notifications on my iphone. Can someone please help me? Sun, 18 Dec 2016 23:53:11 EST What pts. are members posting? What does it mean when someone posts a number of points on a team wall? Which point? Sun, 18 Dec 2016 16:52:22 EST Inaccurate Weight Tracker I have noticed recently that my weight tracker is never right. I plug in my weight weekly, and the next time I log in, it has changed all by itself. I have a Garmin tracker and update my weight there, as well. It is correct in my Garmin, but incorrect here, even though I updated it to exactly the same number on the same day. My scale measures to the nearest 0.2, and my weight tracker always shows an odd number. I can't possibly ever record 285.9 because my scale will never show a .9, for... Sun, 18 Dec 2016 15:16:49 EST Pinterest Why is it that I don't always get my points when I pin something to Pinterest. I haven't reached the 9 point limit Sun, 18 Dec 2016 13:36:15 EST Spark Teams How do I find my Spark teams on my mobile app? Sun, 18 Dec 2016 10:15:28 EST what is the best way to search a generic topic? Hi, where should I look to find a search tool that covers the whole Spark website? I can't find the one that I used to use. Sun, 18 Dec 2016 09:23:52 EST Search Problem Often, when I search for Spark recipes, I do not find anything even remotely similar to what I am looking for...for example, my search for "no bake cookies" says "there are no recipes that match the search criteria." However, AFTER I type the recipe in, it gives several examples of similar recipes. Often the exact same recipe I typed in is there, with the same name. It would save me a whole lot of time if those had come up in the search. Why don't they? This is just one example. It has happen... Sat, 17 Dec 2016 20:23:49 EST Where do I find articles I have saved? I saved some articles but I can't find them now. Where is the link to my stored articles? Sat, 17 Dec 2016 17:40:34 EST sparkpage banner am having trouble with the banner i did it some time ago without any issues ....... <BR> today i cannot get it to fill the banner space ???only allows the picture remain the same size as i started with..........not sure what i am doing wrong?? <BR> any help ot tricks would be helpful!! <BR> blessings and hugs.............lita Sat, 17 Dec 2016 15:09:35 EST new account I want to set up an account for my husband.....I have mine set for computer to remember login and password. When I hit spark my account opens. How do I get to a place to start his account? Sat, 17 Dec 2016 11:02:29 EST adding another family member Is there a way to add my husband to the site so that I can track his nutrition? Fri, 16 Dec 2016 18:31:33 EST Apple Health Not Syncing Correctly Hi - <BR> My Apple Health is not syncing correctly with SparkPeople. <BR> The data is not showing up on my trackers correctly. (On SP it says I took less than 500 steps - but apple health says over 12,000) <BR> I have tried to disconnect apple health using the instructions in previous posts - but it didn't remove the Apple Health from my fitness tracker. Without it removed I cannot track my steps in SP. <BR> I just want to record my steps and activity accurately - either disconnecting App... Fri, 16 Dec 2016 16:37:30 EST Fitbit support for my program Is there a method for linking my fitbit with my sparkpeople exercise? <BR> Fri, 16 Dec 2016 15:01:22 EST #tech support I joined Spark a few months ago and am still having trouble finding things and understanding the lingo. Like DH or SP followed by a number. Is there a dictionary? A map? I can't find people's walls or pages or whatever they're called. HELP Fri, 16 Dec 2016 06:22:42 EST Suggestion - limiting points for challenges Almost everything you can do on SP that earns points has a limit on the number of points you can earn - nutrition tracking (max 15 points), fitness (max 24 points). The one thing not limited is the challenge tasks. I'm watching people rack up close to 500 points a day by doing every day of a challenge in one sitting. I tried it, and one day was able to amass nearly 400 points in the challenge tasks section alone. <BR> <BR> If there is a reason for limiting the points in other areas, why not ... Thu, 15 Dec 2016 00:46:03 EST Trying to upgrade to Premium Stuck in Internet. Help! Asking for authentication? Help. Can this be done by phone? Don't know what I'm doing. Wed, 14 Dec 2016 22:31:44 EST Trying to upgrade Stuck. Anyway to do by phone Wed, 14 Dec 2016 22:27:22 EST issues with mobile app Twice today I have not been able to logon to the mobile app. I have name and password saved on my device, and usually I just click and go right to the easy to log food, etc. <BR> But twice today I've been asked to give name and password....and THEN it does not want to take it <BR> <BR> Is there a problem today? Wed, 14 Dec 2016 16:24:42 EST Track weight in app? Maybe I'm being oblivious, but I can't find where to track my weight in the app. Could I please get a nudge in the right direction? Wed, 14 Dec 2016 07:10:19 EST Food not appearing in diary I'm wondering if there are any known issues with the diary. I've attempted to log some items from yesterday and they either won't log at all (get the swirling circle on iPhone) or they say they've been added but won't show up (iPad browser to I've cleared my cache, restarted phone, all the typical troubleshooting with no luck. Any other suggestions? Thank you! Wed, 14 Dec 2016 02:28:32 EST Wasting people's time requiring "1700 characters" What a surprise. I went to "share a secret" here on Spark. I wrote in detail what I wanted to share, and pushed "post." To my surprise, my entry was REJECTED. What a waste of time! If I have shared something useful and valid in 500 words/ characters, why choose to force people to write more??? I'll just share my suggestion elsewhere. Tue, 13 Dec 2016 20:02:55 EST Changing from one computer to a new one. Hi Jen I bought a new laptop and went from windows 7 to windows 10 and can not get my steps or the green doggle light to come on and what do I do to get it to work. Tue, 13 Dec 2016 14:08:37 EST Average Calories surplus/defict for last 7 days I am getting ready to transition to maintenance mode soon. It would be helpful for me to be able to see what my average was for the previous 7 days. I figure some days I may have a small surplus and some still a deficit. It would be more than the chart that shows calories and nutrition for the previous week, that is a great chart. That is only a nutrition chart, it doesn't give the net result. I would be helpful to not have it buried too deep in the menus. I use both the app version and t... Tue, 13 Dec 2016 09:36:00 EST connecting sparkpeople to Garmin. I got a Garmin and I have it linked to Sparkpeople already to get my calories burnt updated. very nice. <BR> <BR> my question is about going the other way. Can I link my food intake from Sparkpeople to the Garmin app. Instead of using the MyFitnessPal App Garmin requested. I don't really want to record food in two places and Im hooked to Sparkpeople already. Tue, 13 Dec 2016 06:17:56 EST mobile app issues on iphones Since I did the last update on my Iphone I am having an awful time trying to log my food/water and using the chat feature. When ever I try to enter my food I get sent to an add or to the app store. It takes me exiting out of theses multiple times before I can look up and/or log anything. I am also having issues with mobile chat, I keep getting an "Error Retrieving Data" message. (The data couldn't be read because it isn't on the correct format) when I try to access that function. <BR> #te... Mon, 12 Dec 2016 13:46:10 EST tracking carbs How do I edit my nutritional goals to track my carbs? Mon, 12 Dec 2016 12:43:17 EST sparkpeople premium I have a question regarding sparkpeople premium. Is the 29.99 one time charge per year or for the lifetime? Sun, 11 Dec 2016 16:12:08 EST Spark Teams in Mobile App Where can I find Spark Teams in the mobile app? That's where I get my encouragement! <BR> <BR> Thanks! Sun, 11 Dec 2016 09:24:24 EST tracking food I noticed on my phones that you revise your app and I've been having troubles when I put in a recipe from one my recipes it isn't working right it's a blueberry blueberry or sometimes a blueberry ice cream nothing to do with recipes I'm trying to enter in Sat, 10 Dec 2016 18:35:17 EST recipie android/laptop Mixup? I created a recipe for ricks low cal chili in the recipe app. It worked beautifully. I entered it twice with no problem, both times from my laptop. I tried to enter it from my android phone. I could see the name, but when I clicked on it the calories appeared different. When I hit enter a McDonalds walnut salad showed up in the tracker, I tried several times with the same result and had to delete the entry several times. <BR> I went back to the laptop and it functioned correctly. The sal... Sat, 10 Dec 2016 18:27:48 EST Points not transferring to HealthConnect Sparkpeople points aren't getting deposited into my HealthConnect account <BR> I keep emailing them about it but nothing gets done. <BR> Fri, 9 Dec 2016 12:46:59 EST password request pop-up problem When I'm on Spark - logged in, I keep getting a pop-up box asking me to log-in - message as below: <BR> <BR> A user name and password are being requested by The site says: "Password Protected Area" <BR> <BR> I've tried using my SP log-in and that doesn't seem to satisfy it. I've tried logging out and back into SP and that doesn't seem to work. Is that 'address' Spark People? or have I got something else going on? It only happens on Spark People. Fri, 9 Dec 2016 06:41:15 EST SP unresponsive today! why does it take so long to get any response? <BR> <BR> even posting is in slow mo! Thu, 8 Dec 2016 18:28:58 EST Nutrition info not accessible Trying to enter a recipe but Jarlsberg cheese wasn't available in the database. Went to Google to find the information to enter manually and this link came up:<BR>?food=jarlsberg <BR> Why can't I access this through the nutrition tracker or recipe calculator? It's obviously there. Thu, 8 Dec 2016 15:45:30 EST What size is the SparkPage banner? I want to create one, but I don't know what size. Thanks! Wed, 7 Dec 2016 13:53:46 EST favorites How to I access my favorites. I can't find them. Wed, 7 Dec 2016 08:23:17 EST Member taken off a team Hi <BR> I have just had a UK team member found the she was removed from the team. Now I or the other leader did not do this and I can't see any reason why. <BR> <BR> It would be nice to know the answer in case it happens again. <BR> <BR> Her page is <BR> <link><BR>RASPAT#comments </link> <BR> <BR> Trev Mon, 5 Dec 2016 04:00:27 EST Mystery recipe clinging to my NutrTracker realm I had entered a recipe via the "add-a-recipe calculator," and, after it was eaten up, I deleted the recipe from My Recipe Box. The proof is that it's no longer listed there. A few days later I used the calculator for a similar recipe which is, as it should be, still in My Recipe Box. I gave each a different name so that I wouldn't get confused. <BR> <BR> Here's the mystery part: While entering today's menu in the tracker, I found the older/deleted recipe showing up in the Recent drop-dow... Sun, 4 Dec 2016 12:16:49 EST "Finished and Run Nutrition Report" popup Why on earth is the popup offering to run the nutrition report coming up every single time I add a food?! I've only just finished adding lunch and it's already asking me if I've finished adding foods for the day and if I want the nutrition report. No, I don't. That should be clear from the fact that I've only entered Breakfast and Lunch, apart from anything else! <BR> And if I say "No", it just asks me again as soon as I enter another food. Even if I click on "Don't Ever Show Me This Again", ... Sun, 4 Dec 2016 11:33:29 EST Need Help: Group Adds in Triplicate I have created a group. I tried adding it to my tracker for today. I selected 3/4 of a serving, but each item in the group was added to the tracker three times. Also, I am unable to delete a group from the Group List. I select delete, it disappears, but next time I go into the list it's back in. <BR> <BR> Can anyone help me (I am new to Spark People)? Sat, 3 Dec 2016 15:34:58 EST Re: settings Can you please tell me how I would unblock someone who a/long time ago was blocked but I want to change that now?.. <em>304</em> Sat, 3 Dec 2016 10:41:36 EST Need Help - Frustrated with Constant Blog Editing Merle, I hope you read this and can help not only me, but all of us. <BR> <BR> I have been doing a blog almost daily for quite awhile now, and it seems I spend more time editing than I do posting. It seems I have o make multiple edits to remove bunches of little black diamonds with a question mark in them from my blog. It is very frustrating. If I go back to read an older blog of mine - they are scattered throughout those too! They were "all edited and clean" when I posted them. I am a ... Sat, 3 Dec 2016 10:13:21 EST Track Exercise in FitBit or SparkPeople? In order to get an accurate reading in Sparkpeople, should I track my swimming in Fitbit app or in the Sparkpeople app? Does tracking swimming in Fitbit transfer over in "All day Activity"? Or is that just from my steps? Sat, 3 Dec 2016 06:29:33 EST SPAT issue When I got home today, my little dongle was not lit up. I've been on the computer now for 3 hours, have unplugged it twice, and it's still not lighting up. The tracher itself is working fine. I have no data saved from yesterday or today. Fri, 2 Dec 2016 22:49:12 EST Submit a New Secret with No html Please! when i try to Submit a New Secret, it keeps popping up with No html Please! Thu, 1 Dec 2016 23:53:48 EST Possible to retrieve deleted SP mail? No more than 3 minutes ago I mistakenly deleted a reply to an SP mail from my inbox. Is it possible to get it back? <BR> <BR> The subject line is "Re: Wait a minute! Stop the presses! Hold the phone!" <BR> <BR> The SP exchange is between TwinkieQueen (possibly Twinkie Queen) and me. Thu, 1 Dec 2016 12:13:52 EST Spark favorites Hello, <BR> I have some articles on here that I saved as favorites. Can someone please tell me how I access them? I can't seem to find them on the site. <BR> <BR> Thank you! <BR> <BR> Ashley Thu, 1 Dec 2016 11:10:32 EST Sync Garmin forerunner 25?? Hello, <BR> I have a Garmin Forerunner 25 and I always run with it. Is there a way to upload my fitness runs and steps to Sparkpeople or how could it automatically sync with SP? <BR> <BR> I have my Garmin Forerunner 25 synching perfectly with Strava. How to sync it please??? <BR> <BR> Thanks, <BR> N. Thu, 1 Dec 2016 05:07:50 EST More accurate tracking? - Nutrition/RDA's etc <BR> Hi, <BR> <BR> I'm pretty new so apologies if I'm missing something obvious here. <BR> <BR> I love using the nutrition tracker, I think it's the greatest tool ever to gain a better insight into my eating habits, but...I'm certain it's not 100% accurate. <BR> <BR> So many of the food items that come up in the list when I search are incomplete. Some only have the Calorie information and the rest is blank (like sugar that contains 0.0g of sugar), or other items where it seems the perso... Thu, 1 Dec 2016 04:27:35 EST Unlink Apple Health How do I unlink apple health from my Spark People account? Wed, 30 Nov 2016 20:39:37 EST Bonus spin Is the bonus spin for Spark Points earned above 25 and team points available on the Spark mobile app? Wed, 30 Nov 2016 10:20:04 EST Who/where do I contact? I read a wonderful, motivational and inspirational news article this morning that I think Spark people should look into for motivation and inspiration and I was just wondering who I could contact to check out this article? Wed, 30 Nov 2016 04:36:54 EST Blog formatting I am trying to add a blog with a table to enter my measurements. Is there a way to add a table or format text? No matter what I try all the spaces are removed and the text looks like crap. <BR> <BR> I have....tried....adding.... periods...... but it.....makes....multiple.....rows. <BR> (testing to see if it works here) <BR> Copy/paste from Excel, Doc, or txt does not work either. <BR> <BR> Any help would be appreciated. <em>41</em> <BR> <BR> ~Edit~ <BR> Ok, the periods work on thi... Wed, 30 Nov 2016 00:34:47 EST How Do I Sync My NEW FitBit? Just got a new FitBit and can't remember how to sync it to here. Can someone please tell me? It should me charged soon, so I'd love to get it synced. Tue, 29 Nov 2016 16:22:44 EST Lost option to save SP articles For several weeks I'm able to 'save' SP recipes, but no articles of any other sort. Those emails from Spark have none of the colorful buttons across the top, the last of which should be the blue 'More' with it's drop down which includes 'save.' These articles also indicate at the end the number of points, but provide no click-upon to get the points. <BR> <BR> I clear my cache & history often (did so last night and just now logged in to SP as my first stop of the day), use Firefox and Windo... Tue, 29 Nov 2016 08:24:54 EST Trouble finding the sites necessary It took me over a week of searching to find the right spot to sign up for the 5% Winter Challenge. Then I read that since I haven't participated in one before I will be put in the Rookie Team. Today I happen on my emails (I've come across that spot only a few times so far) and saw a message that I hadn't signed up for a team. I follow the prompts to a page with STOP STOP STOP all over it. Like I did when I was trying to sign up. Eventually I find a page for "all teams" and ask there. The resp... Tue, 29 Nov 2016 04:54:32 EST Spark tracker I have tried to stop the pop up that says it can't find my tracker for quite some time now, when you go into programs there is nothing listed there that I can delete or remove from my computer, I have been disconnected from SP for well over a couple of years, but there continues to be a popup that says my dongle is not connected, why is it even looking for it still? There is no shortcut to the spark tracker, no program in the programs and features for me to delete, how do I get rid of it? Tue, 29 Nov 2016 00:33:15 EST Leader board Steps leader board team Hi Jen <BR> <BR> Looking at this team leaders board for the step section shows the top of the board leader has 3585417 steps for 28 days or 125000 steps a day. <BR> I have talked it over with the other 10k steps a day leaders and we all think something has gone wrong. Knowing the activity bracelets this is possible. <BR> <BR> No we don't think someone is cheating but could SP be at fault. <BR> We have some members of our team who do a million in a month and that is going some <BR> <BR... Mon, 28 Nov 2016 10:13:25 EST Motivator of the Day Where can I find the Motivator of the Day? It looks like two of my friends have been MOD within the past few days, but I don't see where to find it. It used to come up somewhere (on the Community page, perhaps?). <BR> <BR> Maybe my settings aren't correct, or maybe I am obtuse. But if someone could direct me I would be very grateful. <BR> <BR> Thanks. Sun, 27 Nov 2016 23:39:01 EST Can you do this? Spark Recipe's choice of ingredients seems to be lesser than other compared to other apps like MyFitnessPal. Is it possible to add ingredients to the overall database? Tyson Shredded Chicken isn't even on the list. I can't seem to find a place to add to the database. Is this possible? Am I missing something? Sun, 27 Nov 2016 18:43:58 EST Deleting Favorites Can I do multiple deleting in the Favorites? I recently was diagnosed with a dairy allergy. I have a LOT of favorites and need to delete all the dairy and most restaurant items. <BR> Sun, 27 Nov 2016 12:51:50 EST Spark Summary Calendar, Where is it? I asked this question a while back and never received a response. I used this calendar and can't find it now using the same link I have always used. Has it been moved or discontinued. If discontinued, please bring it back. Sun, 27 Nov 2016 10:38:42 EST change account set-up I'm signing back in after a long hiatus. How do I update my account settings? Sat, 26 Nov 2016 16:11:14 EST Spark people TV I downloaded the Sparkpeople TVapp on my Amazon Prime acct so I can view <BR> the excersise videos on my TV. I'm stumped as to where to find them, all I see is The Coach Nicole videos that she has made, how do I find all the videos? <BR> Sat, 26 Nov 2016 13:41:59 EST Please STOP Automatic Team Signups I am requesting a change related to both the "new member" and "reset your goals" process based on privacy concerns. <BR> <BR> I have been a member of SparkPeople for years and I love it. I understand the importance of receiving support and friends for the healthy journey. I understand SparkPeople asking a variety of health-related questions during the setup process in order to create a program customized as possible to the individual. <BR> <BR> However, because I've tracked my food, exerc... Sat, 26 Nov 2016 12:25:14 EST Unsubscribe to a blog I know how to SUBSCRIBE, but I inadvertently subscribed to a blog I did not intend. How do I UNsubscribe. When I return to the page, my only choice is to "get an alert when sparker X posts. That's not what I intend either. Fri, 25 Nov 2016 17:27:25 EST Flash Player Hi, I have re-installed the Flash Player from Adobe, and deleted all the old versions of Flash that I had, and the points wheel still does not show up and says I need to install Flash from <BR> <BR> What should I do to get the wheel to show up? <BR> <BR> Thanks much for your help, <BR> Jill Fri, 25 Nov 2016 12:18:14 EST Can't find "Favorites"? Hi. I'm new here and so far am loving all the different features and options (although it's a bit overwhelming for a newbie) but I'm stumped on something I'm trying to do. I received an e-mail with an article I wanted to save to my "Favorites" but now I can NOT find how to GET to my "Favorites". <BR> <BR> I'm pretty tech-savvy but this one has got me totally baffled. Thanks in advance for directions on how to access my Favorites. <BR> Sue Thu, 24 Nov 2016 11:41:52 EST How to turn off automatic "lost X lbs" status? I would like not to have an auto-notice go up when I change my weight ticker. Please advise how to turn it off. I opened "SP page settings" and found nothing there. Also couldn't find it among the FAQ listings. <BR> <BR> No rush: It's Thanksgiving. Enjoy it. <BR> <BR> Thu, 24 Nov 2016 07:39:59 EST Possible to track exercise minutes AND mileage? Dear Staff (or other members who might have solutions): <BR> <BR> I would like to use the my Fitness tracker to track my exercise minutes and mileage. I have a goal set for minutes and miles per week already. However, when I click "enter your own exercise" and put in Elliptical Trainer: Hill Intervals, there are only fields for "Minutes" and "Calories Burned." If I click the Mileage tab, I am able to enter an exercise and the number of miles, but this adds to the minutes I already entered fo... Thu, 24 Nov 2016 05:27:24 EST Points Where are the team bonus points ? Wed, 23 Nov 2016 21:23:30 EST Why do my posts keep getting removed? They weren't offensive. <BR> <BR> They weren't abt religion or politics. <BR> <BR> They would have prompted a discussion. <BR> <BR> many times I was asking a question, <BR> <BR> so WHY? WHAT IS YOUR PROBLEM?! Wed, 23 Nov 2016 21:21:43 EST member card ??? I remember back a few years ago on an older account where you could print out a member card to spark people. Is that still available? Wed, 23 Nov 2016 21:13:53 EST A goal weight I saw someone mention the goal weight Spark suggested for them. I'm just curious what would be suggested for me. However, I can't find how to get that information. I don't use the food or fitness trackers here. I prefer the setup I was already comfortable with that links my food diary to my Garmin for exercise. I don't mind filling out some information though. I just can't find where to go/what to do to get a recommendation. Wed, 23 Nov 2016 11:27:50 EST size of pages When I click on an email for the notification, it is the correct size. However when I click to go to the thread, the page is only about a 6th of what it should be. Someone suggested emptying my cache, it has hardly anything in it. It is only on SP.....all other websites are okay and even spark people when I just click on an email, but going to Start, and threads and etc, it is so small. I can adjust the size with the touch screen, but then it won't scroll. Any ideas as to what might be wrong?... Wed, 23 Nov 2016 08:19:47 EST leaders messages Hi <BR> The announcement message on the team page can be removed by clicking and deleting your own messages but how do you delete messages of leaders who have left. <BR> <BR> In the UK team I have lots of these and have not yet found a way to delete them. <BR> <BR> Trev Wed, 23 Nov 2016 04:52:06 EST Notiforcations Hi Coach Jen <BR> I singed up for a message that I get every day at 1330 UTC. This has been ok until last week when I then got the message twice (one after the other). Last Friday and Saturday I got it three times. Monday it came in 14 times. These all come in at once. <BR> <BR> It does leave me to wonder how many times I am going to get it today. <BR> <BR> I have not been able to track this down, so please help <BR> <BR> Trev Tue, 22 Nov 2016 05:02:38 EST Favorite Foods List Is there a way to remove a food from my favorites list? I have the app on my Ipad. Mon, 21 Nov 2016 13:31:31 EST Tracking Measurements Am I missing something - or can you not add your bust or chest measurement in the same place where you track your weight? <BR> <BR> Seems a little bit off - if that isn't one of the available fields. <BR> <BR> (And apologies in advance - if it is right under my nose - just didn't see it when I choose add more measurements) <BR> <BR> Thanks <BR> <BR> Suzanne Mon, 21 Nov 2016 07:06:12 EST fat breakdown I'm new so I apologize if this isn't the correct place for my question and would appreciate being pointed to the correct place. I'm testing out the tracker to see if it's a fit for my needs. The intro video made mention of customizing the daily reports but I didn't see how. If it's doable, can I report on more then just total fat. I'm looking to report on SFA, MUFAs, PUFAs. <BR> <BR> TIA <BR> g Sun, 20 Nov 2016 23:18:11 EST Changing "signature" on message board posts Hi there! I looked through the FAQ, and couldn't seem to find the answer to this. How do I change my "signature" after I post on a team board or a message board. I need to make changes to it. <BR> Thank you! Sun, 20 Nov 2016 23:14:24 EST Where is my post? I started a post this morning entitled something like, "what is your favorite morning beverage". I had about 7 responses the last time I checked. Now the blog posted in the cafe is gone. What hAppened? Sun, 20 Nov 2016 19:56:22 EST Banner image I am trying to change my banner image and it won't let me change anything, just keeps showing old banner and telling me to crop it, nothing else or no other options , never had this problem before until spark changed settings . Sun, 20 Nov 2016 17:45:11 EST climbing stairs Is there an option for recording stair climbing as fitness? Sun, 20 Nov 2016 11:47:46 EST Long Time Member Not On Team Leaderboard I have a member on the Motivation & Positive Attitude team who is not showing on the team leaderboards.. She's been on the team for a few years & she's active on the team. <BR> <BR> We're wondering what happened. <BR> Thanks! Sun, 20 Nov 2016 04:26:43 EST lost every thing could not get on sparks for 2 days finally did with a new password went on this morning every thing out I mean every thing even my points , friends, photos all my blogs nothing left help !! Sat, 19 Nov 2016 09:43:20 EST Share points Where do I go to give points to another member?? Or send them prizes?? I can not find it again. <BR> <BR> Tonja Fri, 18 Nov 2016 20:43:44 EST Having a problem site trackers and start page My start page is misaligned with black boxes with a white x. I also cannot use the nutrition or fitness tracker pages - for example trying to track miles it just says mileage loading but that's as far as it goes. Any ideas? I thought it was a flashplayer issue, but that check out fine. I'm using windows 10 with IE 11 <BR> Thank you Fri, 18 Nov 2016 17:33:48 EST "Favorites" list apparently useless since redesign It's worse and that means it was bad before. <BR> <BR> Now articles, "spark daily things" and other categories are mixed together, but in no order that serves a purpose. It's easier to do a SP search, but searching SP often is pointless because it means sifting through thousands of click-upons for article, messages, etc., et al. <BR> <BR> Before redesign, articles and other things were "Favorites" in groups with each piece listed alphabetically. That didn't help. <BR> <BR> Suggestion: G... Fri, 18 Nov 2016 05:57:25 EST Can't add ingredient to recipe I'm trying to add a recipe, but a key ingredient -- which is most certainly in the database -- will not show up in the recipe nutrition calculator Search box. I'm most frustrated! This frequently happens to me. Why isn't this the same database as the regular Search feature? Thu, 17 Nov 2016 16:45:47 EST Can't get SP and Apple Health to work together <BR> I have the updated ios10 and an apple watch. I followed the instructions, but when I get to the Privacy/Health screen, SparkPeople is not listed as a choice. I would really love to see this work! <BR> <BR> Also - I never recall seeing the Popup screen from Sparkpeople.... Thu, 17 Nov 2016 14:32:52 EST Print Daily Food Page How do I print the daily food page in My Nutrition tracker? <BR> Thu, 17 Nov 2016 06:23:48 EST Banner Where do I get a banner from for my page. I don't know how to work much stuff just learning little at a time Wed, 16 Nov 2016 15:50:01 EST Suggestion for A New Emoticon One emoticon that I think is really neede and would be hazily used by all members is a "YOU DID IT!". You have an "I did it", and a "We did it", why not a "You did I it" for an individual goal or achievement? Wed, 16 Nov 2016 09:52:51 EST What changed last night? I logged on this morning and noticed that my Start page is different. Among other things it looks different, I can't jump to Nutrition or Activity like I could yesterday, nothing is Step 2 works, I can't get to Goals and Goal Board, Friend Feed is blank, SparkAmerica teams are blank. <BR> On the individual Team pages the Wall is blank. <BR> I can enter food and exercise. <BR> I tried rebooting, but it didn't change. <BR> I am on Windows 7 Professional and using Ghostery. Tue, 15 Nov 2016 17:39:01 EST can we delete posts? I replied to a post on the cafe and wish I hadn't. Is there a way to remove my post? Tue, 15 Nov 2016 15:06:54 EST Weekly digests Is there a way to unsubscribe to the flood of weekly digests I get on Sunday? I can't seem to find a place for that. Tue, 15 Nov 2016 10:09:19 EST Nutrition tracker I have noticed that after I log my fitness activities my caloric requirement rises but that the other categories remain the same. It seems to me that it is difficult to raise one's caloric intake without also ingesting more of fats, carbs or proteins. Tue, 15 Nov 2016 03:27:06 EST streak broken Hi ~ <BR> It seems that everytime I go to visit my parents in Europe, the spark tracker gets all confused and shows an interruption in my streak. <BR> I did log in faithfully every single day to track at least one food to make sure it didn't happen but it still did. <BR> Today, it showed a streak of 4 days when I was on day 525+. <BR> <BR> Any help any coach can give is greatly appreciated ! <BR> Thank you ! Mon, 14 Nov 2016 18:04:59 EST Sleep sync with FitBit I can't seem to get my sleep to sync with SP. It transfers the steps to SP and the food gets transferred to FitBit. When I set it up, I allowed sleep to be synchronized. I have disconnected and reconnected so I am not sure what to do. I really don't want to have to add it manually every day. Any suggestions? Mon, 14 Nov 2016 16:18:10 EST overweight daughter this question is for my daughter who is 15 yrs. & overweight. she is very self conscious of her body. What diet tips can you recommend as well as exercising? <BR> please help Mon, 14 Nov 2016 10:03:57 EST The app is a disaster for me lately I can't access "My Chats" in the mobile app....every time I try I get an error message saying "Error retrieving data...the data couldn't be read because it isn't in the correct format", nearly always followed by the app crashing. I have tried un- and re-installing the app, have re-booted the phone, nothing works. This used to happen occasionally, it's now constant. EVERY SINGLE TIME. I could deal with the occasional app crashes but this is now too frustrating. Sun, 13 Nov 2016 21:17:16 EST How many points can I get from downloading apps? Seeing people get 7000-9000 points in a few days and am wondering if there are apps to download to get more points? What's the maximum points for downloading apps? Sun, 13 Nov 2016 19:04:14 EST I am seeing a big red banner on my computer Hi when I open sparkpeople I am seeing a big red banner on my computer. the banner asked me to disable ad blocker which I did. But I am still seeing the red banner, now it says to sign up for premium to eliminate adds. Also I no longer see the calories eaten and calories burned at start up anymore. I see it on my iphone but not on my desk top. It is possible that I have other ad blockers installed, there are several icons at the top right corner of my chrome page. But I do not know how t... Sun, 13 Nov 2016 13:05:28 EST Thank you for the new emoticons! You just made my life a bit less boring. As a caregiver I need little moments like this. <em>592</em> <em>595</em> <BR> <BR> chris Sun, 13 Nov 2016 11:25:54 EST How does the apple health work Hi <BR> I have set up the Apple health app on my phone but SP doesn't do anything. Is there something other than connecting it to SP to be done. <BR> <BR> I have set the switches all on <BR> <BR> Trev Sun, 13 Nov 2016 07:10:19 EST I want to get rid of a certain ad. I am sick of looking at women wearing bras. I tried looking at other companies on my computer , thinking one of them would show up instead. Lamp and sofa pictures don't bother me. The come up but don't stay long. Then it is back to the bra photos. chris Sat, 12 Nov 2016 19:14:07 EST Use of fitness tracker It asked me if I wanted to see the video. I clicked no but now I want to see the video as I am having problems. Can'T find it now. Please advise where I can now watch it. Another question is that I entered Zumba. Nothing came up. Then I entered it manually. DoI need to enter the calories burned? I thought the program does this for me.thnak you in advance Sat, 12 Nov 2016 11:13:15 EST old email address I gave you my new email address, but you are still sending to my old email address, PLEASE!!! Remove the old email adress so all my Spark messages come to the new one????!!! Sat, 12 Nov 2016 08:19:13 EST Saving workouts & recipes I'm able to Spark again after some time away. <BR> I remember being able to save favorite workouts & recipes to my recipes but can,t seem to figure it out. <BR> Can you help me? Thanks Fri, 11 Nov 2016 18:14:06 EST Saving workouts & recipes I'm able to Spark again after some time away. <BR> I remember being able to save favorite workouts & recipes to my recipes but can,t seem to figure it out. <BR> Can you help me? Thanks Fri, 11 Nov 2016 16:40:13 EST Spark Activity Tracker My Tracker has not recorded anything since Nov.1st. I still have the orange square on the Activity Tracker saying they are having a problem and are trying to correct it. Any idea how much longer this will take? <BR> Thanks Thu, 10 Nov 2016 19:39:55 EST Groupings and Spark Points Example - If I enter the contents of my egg sandwiches I get five points. One for the rolls, one for the ham, one for the turkey sausages, one for the eggbeaters, and one for the fat free cheese. If I enter all these same ingredients in the grouping "my egg sandwiches", I get only one point. Any way around this so I can keep the convenience of a grouping and still get my points? If I enter three meals and a snack per day as groupings, I only get four points instead of fifteen? <BR> <BR> ... Thu, 10 Nov 2016 12:40:13 EST Points Hi - I am working and I am not as active on the site as I used to be. It is looking to me that I am loosing Spark points. Are we penalised for not being on Spark website? Thu, 10 Nov 2016 02:46:18 EST Spark Pages Why were our pages changed to look all the same? This disappoints me! We all used to be able to decorate differently to reflect our celebrations! <BR> <BR> Thank you! Wed, 9 Nov 2016 12:51:30 EST iPhone SparkPeople App Keeps Crashing I was used to using SP on my laptop. But I got an iPhone and decided to download the app. I got to enter a few foods and then, boom, crash. Then every time I clicked on the app icon, it opened, then crashed. Never opened for more than half a second. <BR> <BR> I uninstalled and REinstalled. Still crashed. <BR> <BR> I powered off phone and turned it back on. Still opens of half a second and REcloses. <BR> <BR> What the hell is up with this app? I noticed other folks with this problem online,... Wed, 9 Nov 2016 09:15:35 EST Spark videos will not play When I click on a spark video the advisement will play and I can hear Nicole on the video but can't see the video. How do I fit it? <BR> <BR> Thanks <BR> Claudia Wed, 9 Nov 2016 09:15:10 EST Response Time v Slow! It takes ages for each and every thing! <BR> <BR> I have to tap so many times before anything works! <BR> <BR> Tracking is SUCH A PAIN!!! Tue, 8 Nov 2016 18:32:02 EST Measurements I swear I used to be able to out body measurements into sparkpeople. I can't seem to find it anywhere now, help! Mon, 7 Nov 2016 16:32:37 EST I cannot do anything on Spark. NOT EVEN LOG IN !!! I am getting rejected in my log ins. <BR> I am rejected when my program, sorry I forget the name I can do nothing. It still says my tracker is down but the numbers are on the page. <BR> <BR> I cannot do anything on the site with no log in. <BR> After 7 days this is a rough go. Mon, 7 Nov 2016 11:17:54 EST SP Activity Tracker For about a week now, nothing from my tracker is showing up on your website. It says you are not receiving step data from my tracker, but on my end, it shows it uploading info to your site. The battery is good. So what is the problem?? Mon, 7 Nov 2016 08:01:36 EST Remove Features from Sparkpage Is there a way to remove features from my sparkpage, such as Blogs or Secrets of Success? Mon, 7 Nov 2016 06:56:00 EST SP App Problem Hi, <BR> I am not sure where the problem is but the app keeps telling me that I am not connected to the internet when connected with mobile data. All other apps work on my Iphone 6. <BR> <BR> It works fine if I turn on the wi-fi but them I can't use it outside. <BR> <BR> I have tried deleting the app and reinstalling it, the same problem. <BR> <BR> Trev Mon, 7 Nov 2016 04:21:11 EST Why isn't my Fitbit syncing as quickly as My Fitbit does automatically sync like it used to. When I manually sync it, it takes forever. Sun, 6 Nov 2016 23:55:43 EST Sparkpage is a holy mess since site redesign 1) Where is the checklist for things I want to show and things I don't want to show? I found it once by accident, but can't find it again. <BR> <BR> 2) Pertaining to item #1 above, I didn't see in that list the option for show in whether I'm logged in or not. Where is it now? <BR> <BR> 3) About 15 photos were in my photo gallery although I'd never put them there and never wanted them there. I'd downloaded them, which has nothing to do with SP, and then posted one at a time in my friend... Sun, 6 Nov 2016 22:59:54 EST sparks tractor my sparks tractor hasn't syn for 8 days hope i don't lose all my data <BR> today was the first day that my dongle turned back to green,but still not syncing Sun, 6 Nov 2016 18:32:43 EST SP TV video not linked to SP my Fitness Tracker Just FYI... this video does not have a link to click on to add the exercise time/calories burned to SP's my Fitness Tracker (I like the stretches in this video too): <BR> <BR><BR>80 Sun, 6 Nov 2016 18:26:37 EST Blogs not posting Curious why my blogs don't show up, Sat, 5 Nov 2016 19:09:17 EST Site locked I can't get into the site. It sits on the front page and won't move Sat, 5 Nov 2016 18:11:24 EST Spark People Facebook There seem to be a lot of Spark People-esque Facebook accounts. Is there an official Spark People Facebook? I'm not finding one that seems "official." Sat, 5 Nov 2016 13:12:28 EST Edit scanned item I scanned and added a food but I accidentally put 165 carbs instead of 165 cholesterol. I deleted it off my manual foods entered but now when I scan the bar code it keeps giving me the wrong nutritional amounts. How can I edit or remove the scan associated with this item? Thanks in advance. Sat, 5 Nov 2016 11:22:10 EST sparkpeople calander I had my laptop in to get fixed and lost all my favorites and I had the link in there for getting to the calendar but its gone now cause I lost everything. <BR> <BR> can someone please put calander link for me . I use it daily Fri, 4 Nov 2016 23:18:44 EST How do I remove "meal plan" from my daily entrees I somehow chose a meal plan for each meal and It is adding more than I actual ate. I do I delete the meal plan? <BR> <BR> Fri, 4 Nov 2016 18:56:21 EST Apple Health Is it possible to unlink apple health from my Sparkpeople account? I tried doing it from my phone but it hasn't worked. Although it's not exporting data it's still showing up on my fitness page and I'm unable to manually enter my step count now Fri, 4 Nov 2016 02:17:28 EST Why can't I post anything?! It takes AGES to post and I even lost my post that I painstakingly typed! Thu, 3 Nov 2016 19:33:22 EST Is it possible to edit one's own recipe? I created a recipe here today, but inadvertently did not enter the amount of servings for this recipe before I saved it. As it stands now, the recipe shows that the number of servings for the entire recipe is 1 (with a calorie count of 5,434.9 - Ha!) <BR> <BR> I tried to modify the recipe, and was reasonably successful - except, now there's the original version and the modified version with "MAKEOVER" at the beginning of the recipe's title. <BR> <BR> Since I'm the one that created the re... Thu, 3 Nov 2016 18:44:01 EST Removing a Sparkfriend I have a Sparkfriend that went to a private setting and I guess deleted some friends at the same time. She deleted me but how can I delete her from my page if I can no longer get to her page? Thu, 3 Nov 2016 10:50:42 EST Concern about the Daily featured blogs ... I admit I have been featured a number of times; and I truly am honored and appreciate greatly. I have been really looking for "new friends" and reading so many blogs that only have a couple of posts and finding there are SO many people who have a lot to say in their blogs .........yet go unnoticed. Can they daily blogs perhaps not go to the "same people" ...over and over and scout for some new peeps? ...........(They are out there) ..........TY ...... <em>213</em> Thu, 3 Nov 2016 10:40:05 EST Web and App Accessiblility HI, I have emailed this to some kind of generic support email before, but did not get an answer. You all are so quick and responsive here, I thought I would try again. <BR> <BR> For blind, deaf blind, and other disabled users, web accessibility is essential for us to participate fully in activities like Spark People. <BR> <BR> I am deaf blind, but have enough usable vision that I can bounce back a bit between using Braille display with voiceover and zoom, which enlarges the screen. Zoom is... Wed, 2 Nov 2016 18:34:50 EST Track recipes I can't seem to get the spark recipe app to track on the other app any suggestions? Wed, 2 Nov 2016 15:41:22 EST Trophies.... This isn't a huge deal, but I'm just curious. I have a 75+ Day Streak for logging in and tracking food, but never earn the consistency or perfect attendance trophies. Also, I usually earn 500 Spark points in the first week of the month, but never earn that trophy either. (Or sometimes it will list the month that I have armed it, but it shows up weeks after the month ends. What gives? I spin that stupid wheel everyday bc someone said that's how it takes attendance. Don't know any other way to ... Wed, 2 Nov 2016 13:48:04 EST Question Please If I click on, only allow my Sparkfriends to see my page, does everyone else get the message, this SparkPages is set to private and you must be added to see this page? Wed, 2 Nov 2016 12:56:19 EST Counting steps Just curious...when I input my daily steps there is no change to my calories burned. My device shows I burned 135 calories today, but my fitness tracker only counts the steps -- not calories burned. Do I have to enter walking separately? Tue, 1 Nov 2016 22:58:30 EST Fitbit not syncing this is the 2nd time this has happened where my fitbit is not syncing....please help...thanks. Tue, 1 Nov 2016 21:47:05 EST No button to post blogs I use fb to sign into sp. The one problem I've found is that on my page, there is no link or button to add a blog. Does anyone have a resolution for this? Thanks! Tue, 1 Nov 2016 15:42:03 EST FitBit Connection I just tried to sync my fitbit to Spark People with no luck. I also tried to reauthorize but it still won't sync. Any suggestions on what to do? #help Tue, 1 Nov 2016 15:40:23 EST removing community journal link I've tried a few times to remove a community journal link. <BR> <BR> I'm at the correct place I believe and lick on the hyperlink -- but nothing happens. <BR> <BR> I've also searched the issue and it looks like there is only one area to do this. <BR> <BR> Thanks <BR> Randy Tue, 1 Nov 2016 10:55:05 EST software crash Every time I go to "fitness" the program crashes and locks up. I have to go all the way out, re-boot and re-enter from scratch. Has been consistent for over eight months. Any suggestions? Tue, 1 Nov 2016 09:48:23 EST Sp Wheel I can't spin the wheels for points ? I am on a new tablet . Tue, 1 Nov 2016 09:34:40 EST Can't find the "pounds lost" badge images Are the little "I lost ## pounds with Sparkpeople" badges still around? I used to find them from a success gallery when editing my Sparkpage. They were there if editing photos. Am I looking in the wrong spot or are they R.I.P.? Sun, 30 Oct 2016 11:37:57 EST some teams disappeared I tried to reorder the teams on my Sparkpage and found even though I followed the procedure and they looked right on the edit page, the changes didn't show up. When I tried it again, several teams just disappeared! And one that I wanted in the main lineup! How do I get them back? I'm still on them because at least one of them let me post, which it wouldn't have if I had somehow been dropped. Sun, 30 Oct 2016 09:38:27 EST