SparkPeople Site/Technical Help Messageboard Have a question about your program or the web site? Get answers here. SparkPeople Site/Technical Help Messageboard change spark activity tracker to fitbit I recently lost my spark activity tracker and bought a fibit toddy so how do I sync it to my spark account? Thu, 26 Nov 2015 22:13:06 EST Missed yesterdays sparkcoach video I forgot to log in to spark coach yesterday. Is there a way to go back and watch the video I missed from yesterday (the 25th)? Thu, 26 Nov 2015 18:37:00 EST EMAIL I have not received any emails for a week now. I saw a post to redo my email address which I have done. Still nothing. Is anyone awake this week in the email sending department? Thu, 26 Nov 2015 10:24:08 EST Verizon and Spark Yesterday, I did not receive any messages from Spark which was attached to my Verizon email account. I switched to a different account and it is working today. Is there a problem with Verizon and Spark? Thu, 26 Nov 2015 10:00:11 EST Change Water Goal? 8 cups a day isn't something that suits everyone, especially since everyone has different weights/shapes/sizes. I'd gladly trade points from drinking 8c to change the goal into something that suits me better.. Wed, 25 Nov 2015 23:51:21 EST Resistance levels for cardio machines? I have a Nordictrack Elliptical that i try to get on everyday (at least for 20 minutes), but there are no calories burned modifiers for that on them. Is there a plan to modify this without creating a custom exercise? Today i ran for 25 minutes, at a 10% incline, and Resistance 5 (Max 15) and it says I burned somewhere closer to 350 than the sites base for Elliptical Trainer. Does the site calculate weight into the exercise to help better match calories burned? Tue, 24 Nov 2015 21:16:59 EST No mail from Spark at all... I didn't receive any e-mail today notifying me of message responses, challenges, Spark Recipes, etc. Very puzzled, as this hasn't happened before.. Tue, 24 Nov 2015 18:59:35 EST Nutrition tracker not working. I have tracked my food, but its not showing up on the tracker. It shows the calories on the start page, though. <BR> Cindi Tue, 24 Nov 2015 14:22:39 EST Fitbit Charge HR sync So my fitbit is syncing without a problem... but I am slightly confused. I know I am very active when I am at work - especially on nights we end up doing a lot of CPR. However... while Sunday was busy at my work places, I didn't think I had burned an extra 1600+ calories from my BMR! <BR> <BR> Calories Burned <BR> <BR> Exercise: 1687 <BR> Total: 3774 <BR> <BR> is what I am showing on my Fitness page The 3774 is my BMR(or whatever term they use for that numbers) + my activities. I... Tue, 24 Nov 2015 05:13:22 EST If you have a Kindle Fire Tablet try this I discovered that the silk browser on the Kindle fire HD does not support the app required to spin the wheel so if you have an android phone you can download the SparkPeople app end use that to spin the wheel for your points. Mon, 23 Nov 2015 18:58:43 EST Web Search When I do a web search, it just says 'loading' and even after like 10-15 minutes, it's still loading. Mon, 23 Nov 2015 18:34:52 EST Delete self from group/team How do I delete myself from a group/team? Mon, 23 Nov 2015 15:22:29 EST Not receiving notification messages Hi I'm not receiving notification messages on any of my teams when someone posts or when I leave a post. I'm not getting any spark email at all. <BR> What do I do about it? Mon, 23 Nov 2015 13:09:44 EST Not Getting My points I was working on my Sparkpoints Page. I am not getting my points on several areas. My read articles, my sharing the articles on Pinterest and Facebook. My spin keeps disappearing than reappearing, some of my logins from reading my emails. I just quit working on the page. No use if I am not getting my points. Mon, 23 Nov 2015 00:17:05 EST Remove multiple foods I like to remove multiple foods from a meal on my trackers. It hasn't functioned properly for about a week (that I know of). I can check the food, but can't scroll down to click remove all. Sun, 22 Nov 2015 15:46:26 EST Delete grouping Hi all, I can't get my grouping to delete. I cleared the cache, etc. and I am still getting "information not passed correctly". Anyone else have this issue and know how to fix it? Thanks! Sun, 22 Nov 2015 12:58:25 EST Calendar to Post Events What happened to the calendar where we could post a date to be reminded of on Spark? I would like to remember some Spark friends' birthdays. Where has it gone, and how do I do it now? <BR> Thank you. Sat, 21 Nov 2015 23:08:13 EST incorrect calorie totals I've noticed this problem before and it's a little disturbing since I rely on this to track everyday. Example today: on the home page it says my total for the day so far is 944 but then in the breakdown it shows the correct total which is about 560 but the remaining calories for the day is going off the wrong total of 944. So its telling me I have a range of roughly 200 and change to ... <BR> .what is up with this? If I don't pay close attention and just eat based off of remaining totals I wo... Sat, 21 Nov 2015 20:36:20 EST nutrition tracker I have a bunch of food with no delete icon on my nutrition tracker. I didn't eat or enter any of them. Does anyone know how I can get rid of them? Fri, 20 Nov 2015 19:16:57 EST Still no spark alerts. :( Okay, I've used 3 different email addresses and went through them twice and I'm still not getting all my notifications. :( The only thing that's coming in is goodie and personal spark mail notices. Is this ever going to work again? Thanks! Fri, 20 Nov 2015 16:07:02 EST Streak Info Inaccurate? I just got a couple of trophies via email from SparkPeople congratulating me on having a 7-day streak on things. I know those streaks have been going on a lot longer than one week! The date on my Spark Streak page said "7 days - since 11/14/15." I went back to check, just in case I forgot to check something one day, but the info is there. Can this be corrected somehow so that my streaks are accurately counted? Thanks! Fri, 20 Nov 2015 08:44:42 EST Question on sending team message Recently became a code leader of the team and today I sent the team a message and I am just wondering where that actually goes as I do not see it on my page? ( Or do I not because I sent it?)........ thank you for your help Fri, 20 Nov 2015 07:45:34 EST How do I get points for recipes? Everytime I click on a recipe, it goes straight to the Sparkrecipe app where there is no way to get my 3 points! <BR> <BR> I have a mind to uninstall the app bcoz it's just making it difficult to get points. Is there a way to get my usual 3 points with the app. <BR> <BR> It's a shame that I may have to uninstall the app bcoz I quite like it! Thu, 19 Nov 2015 22:12:40 EST Can we get more points for blogging? Why are we only allowed to get points for blogging only once a day? <BR> <BR> What if we blog more than once? I think we should be given at least 21 points for blogging too. Thu, 19 Nov 2015 22:04:46 EST delete dead team hi, <BR> I would like to delete this dead team <BR><BR>s_individual.asp <BR> <BR> no one cares - and since I combined the beauty & fashion vintage into another active team <BR> <BR> where is the button for this ? I can't find it <BR> thank you Thu, 19 Nov 2015 11:05:02 EST Problem with spinning for points... I have a huge problem with spinning the wheel for points. I got home from work today and logged on and spun the wheel for the first time today. It was 11:30pm and technically STILL the 18th yet it logged the points for the 19th instead. This meant nothing had been recorded for the 18th and my 45 day streak wasn't going to hit a 46th. This is unfair. I think it should continue on since i did in fact spin on the 18th. Thu, 19 Nov 2015 01:04:10 EST Tablet vs Mobile app I started off yesterday on my tablet (cracked screen soon after) i can't get to my page through mobile app i can't click on pages its a little confusing i LOVE SPARKS!!!!!! Trying to have access help please😆😆😆😆😆 Wed, 18 Nov 2015 09:21:13 EST Inactive team leader Hi, <BR> I'm a member of a team where the leader hasn't been active in quite some time and I would love to take over as leader. Is this possible? There's no option that I can see on the page to become the new leader. <BR> The page is Alterna~Girls Scrappers/Crafters <BR> If this is possible that would be great, <BR> Thanks Wed, 18 Nov 2015 05:52:43 EST calorie burned for exercise Can anyone please tell me how to calculate the calories burned they ask for by some of the exercise we enter. I am getting tired of not getting credit for them as Don't know where to find how to do so. Thanks to whoever can help. Tue, 17 Nov 2015 23:22:13 EST time zone change broke my streak Hi ~ because of a trip abroad and me changing the time zone on my page, my page looks as if I missed a day - I actually recorded every day but it broke my longest streak ever (since June). I am positive it has to do with the shift in the time zone adjustment. <BR> Is there a way to get that fixed ? <BR> I left the US on Nov 2 and came back on Nov 12. <BR> Help and thank you ! Tue, 17 Nov 2015 18:36:29 EST Past food journals not accessible!!!! I have been using Sparkpeople for over 10 years and I have always been able to look at past food loggings. I tried to go back to May and June of this year but I cannot see my entries. What happened? Tue, 17 Nov 2015 09:44:39 EST Logging recipes that are not mine Hi, <BR> <BR> I need to be able to log recipes that are not mine. How can I do this? (When I check the recipe in the recipe calculator, it will tell me the breakdown, but I don't know how to get it into my tracker) Tue, 17 Nov 2015 03:00:45 EST how to i change my weight measurement to metric hello, is there a way to change measurements to metric system? seems to be defaulted to pounds. TQ Mon, 16 Nov 2015 10:05:24 EST Tracking Goals When I try to enter hours of sleep I get a blank page and can't do a thing. I used to be able to enter on my start page but now that doesn't work either. <BR> What's up? Sun, 15 Nov 2015 21:03:20 EST Trouble editing a food entry Once I enter a food, I cannot change it without deleting and re-adding it. When I go to edit the food, I cannot change the amount. Thoughts? Sun, 15 Nov 2015 18:30:17 EST How to cancel out Meal Plan? I would rather put what I eat with no suggestions..........I clicked on something and got the 'meal plan' and I would like it off...........How? Sun, 15 Nov 2015 10:56:35 EST Wellness trackers I love that I can evaluate energy level sleep, mood, stress level and self-esteem, but I can't find a chart that tracks it. It would be much more useful if I could see if those things were improving over time. The button next to all of them that says "See Reports," takes me to the weight chart. Is there a tracking chart for these items and how to I get to it? <BR> <BR> Thanks, <BR> Victoria Sun, 15 Nov 2015 09:21:54 EST Looking for Workout Generator There is a great feature on this site called "Fitness Plan Generator" or "Workout Generator." I have the link saved as a bookmark, and I know how to find it using Google (search for "generator"). But I have no idea how I found it the first time, and I can not find any way to the page. Anybody know how to get there without going through Google or my bookmarks? <BR> <BR> The page I am talking about is here: <link><BR> Sat, 14 Nov 2015 18:47:31 EST How To send link I was just asked to be a co-leader of the team and I would like to know how I could send invitations to some spark friends adding the link to the team? ( Thank you for your help) Sat, 14 Nov 2015 07:24:46 EST Can't delete recipes When I was cleaning out my recipe box favorites, a box kept popping up that said "prevent this box from creating additional dialogues" when I would delete a recipe. <BR> After seeing it several times I checked it. Now I can't delete any recipes. When I click the "delete" box nothing happens. Sat, 14 Nov 2015 06:05:06 EST West Coast Time? Hello, <BR> <BR> I live in Seattle, WA. When I logged in after 10pm PST the Spark Point counter was reset to 0. I am hoping this will reset to my current log in days, as I am not on EST. <BR> <BR> Thanks. Sat, 14 Nov 2015 01:28:43 EST I need access to the 5% Challenge Leader Team I have been an extra leader on the FALL 5% CHALLENGE COMMUNITY 2015 on the Underdogs Team but I was never added to the 5% Challenge Leader Team. Could you please add me to the team. It is a private team that is closed ; <BR> <BR> here is a link to the SPIRITED UNDER DAWGS IN FALL 2015 which shows that I am leader <BR> <link><BR>ndividual.asp?gid=65710 </link> <BR> <BR> AND THIS IS THE TEAM I NEED ACCESS TO <BR> <link> Sat, 14 Nov 2015 00:38:48 EST About being a team leader Hi, <BR> I am a team leader of deaf Around the world. I'm not sure if my messages is being visible so people can join this group. How can I tell if this is visible or not. I appreciate your feedback. <BR> <BR> <BR> losingweight62 Fri, 13 Nov 2015 15:50:29 EST FusionCharts When I try to look at my weight chart it says FusionCharts will load here.. Fri, 13 Nov 2015 14:48:32 EST I'm a team leader Hi, <BR> I am a team leader on Deaf Around the World. I don't know if anyone can see my post or not. I'm not getting anyone to join this group. How do I can I know if it's not hidden or is it showing? I appreciate your feedback. <BR> <BR> <BR> losingweight62 Thu, 12 Nov 2015 21:24:08 EST fruits, vegetables, slide tracker? Is this still available somewhere other than start page? I also don't have the option for the drop down notice in step two. So, I'm thinking it's gone. I know I can add fruits and vegetables to other goals but the slider feature was so helpful and easy to access. <BR> <BR> Thanks for all you do here on Sparkspeople. <em>252</em> Thu, 12 Nov 2015 13:56:59 EST how to change your meal tracker. On the app it has a pre programmed menus . I want to set up my own or at least be able to edit like the old way. It has me eating 12 000plus calories today and I didn't. <BR> HELP PLEASE. I need to get back on track and be able to use the app effectively. <BR> Thu, 12 Nov 2015 09:47:44 EST Cannot add a link of team to a message I just made a post on the Sparkpeople Challenges message board and I have tried numerous time to add a link to my post. Keeps coming up Error. <BR> <BR> What do I need to do? Wed, 11 Nov 2015 18:25:50 EST sparkmail I am on and I have tried the troubleshooting information on the email preferences page. Never email again is NOT checked but I am receiving no Sparkmail notifications at all. I have added sparkpeople to my contacts but I am receiving none of selected emails or any other sparkmail messages. Please see what the problem is. If I need to go another email provider,I will. Please advise. Thank you. Judy Wed, 11 Nov 2015 13:56:09 EST Post Notifications-New Post, New Topic, New Reply Jen, Can we please have a check box (option) under Account, Community, My Sparkteams that will allow us to receive any and all new "anything" posted to a team we belong to that we have not already received an email notifying us of a new "anything" in that team. <BR> <BR> Wed, 11 Nov 2015 06:54:42 EST Something's wrong Logged in today. It says "O days" can that be? I was up to about 50 something yesterday. What's going on? Wed, 11 Nov 2015 03:08:19 EST Entering new foods not working I've been trying to enter new foods on the nutrition tracker, and it's just not working. When I try to click the "save food" button, the arrow from the mouse just hovers and does nothing. Tue, 10 Nov 2015 23:54:54 EST I don't know how to track this...please help If I rode a stationery bike for 30 minutes and went 7.75 miles (approximately 3.5 miles an hour) and can't find the exercise in the list of choices, HOW do I log it in? Tue, 10 Nov 2015 21:54:22 EST Change menu item on smart phone On mobile app, is there a way to change an item on set tracker menu. I can't always get to my computer. Tue, 10 Nov 2015 18:24:34 EST Get recipes from tracker How do I get recipes that are found in my menu planner. When I go to recipes there maybe several with the same name? Tue, 10 Nov 2015 18:21:57 EST Two questions Where is the goal setting, I want to reset my goals, I have done it in the past? <BR> <BR> And my fitbit one is not syncing <BR> <BR> Thanx May <BR> <BR> I found out how to reset my goals went to Help and found the answer, couod not find an answer about my fitbit though Tue, 10 Nov 2015 17:30:52 EST Lost Sparkmail I have a problem with sparkmail going to another account that I want to close. Since my computer brings up my current page, I can not access that other account which I should have closed first before opening the current account. Can you close the other account for me. The account is under VALLEYVIEW47. I am afraid, though, that if we do close that account it may close the SINGINGLADY47TN account also. Anyway, I can not access the VALLEYVIEW47 page to see any of the sparkmails that are going ... Tue, 10 Nov 2015 11:13:25 EST SparkGoodies for Team Members I was able to send my team members (I'm the leader of the group) a Spark Goodie but I don't see the link I click on anywhere or maybe I just forgot how to do it...Please help!!! Tue, 10 Nov 2015 10:36:25 EST changing caloric intake.. Good morning....Where do I find the page that I note how much i want to lose, and in what time frame? I just changed it in Sept for a challenge, to lose 5 lbs in 10 weeks, and it changes how many calories to eat, to get those 5 lbs off. For the life of me, I can't find it now. Help... Thank you... Tue, 10 Nov 2015 08:00:27 EST Leaderboard Link for Skinny Jeans Challenge dead. I'd like to get off the team and cannot. Tue, 10 Nov 2015 07:30:40 EST Is there a newsletter? A member commented on my page today that she saw a recent blog of mine featured in sparks newsletter but to tell you the truth I've never seen a newsletter...... do you know where I would find this? Mon, 9 Nov 2015 23:01:25 EST No Notifications For some reason I know longer get notified that someone has added me as a spark friend when I used to quite frequently....... any ideas? Mon, 9 Nov 2015 21:28:11 EST points for reading emails I never never never get points for reading emails and don't know what I am doing wrong. I have asked about this before and thought I had it set up the way that was suggested. Any ideas? Mon, 9 Nov 2015 20:19:31 EST can not edit foods I posted to my food tracker I can not edit foods in my food tracker. A screen comes up but it will not let me scroll down to change what I need to change. Mon, 9 Nov 2015 16:20:45 EST No sugar in edit nutrition goals? I'm trying to cut down back on sugar but I'm not seeing it as a thing I can track. I just came back to the site so I'm not sure if it's not there or I'm just missing something Mon, 9 Nov 2015 14:52:18 EST Mail When I post on a team I am not getting notifications that some has posted back. I am also not getting notifications when a new post has been created. The only times I am getting notifications is when some post on my page or sends me a goodie. Mon, 9 Nov 2015 12:15:35 EST Digestive Detox Challenge is not a challenge I was reading this article:<BR>ost=tame_your_tummy_troubles_in_20_days <BR> <BR> which links to this page:<BR>ive-detox.asp <BR> <BR> It says you can sign up for daily challenge reminder emails and such, but you actually can't. I thought maybe I needed to go to the challenge page, but then the detox isn't listed as an actual challenge. <BR> <BR> I tried this both on Chrome and Microsoft Edge (their new ve... Mon, 9 Nov 2015 08:59:01 EST Facebook post misleading A short time ago whoever posts to SparkPeople facebook page in the middle of the night posted the "Quit Your Bellaching: A 3 week program to help belly bloat. I clicked on the link and <BR> There is NO LINK to actually JOIN the challenge. Mon, 9 Nov 2015 03:04:09 EST time change i live in Hawaii. We don't have daylight savings time so we don't reset our clocks. However, I just realized that before November 1, my spark points would reset to zero at 11 pm. After November 1, it would reset at 12 midnight. This could be a difference in why my earlier spark streak ended because I remember one night before November 1, I did my spark points only to realize that it had already reset. I was sad to see that but thought there was nothing I could do about it. Sun, 8 Nov 2015 17:30:14 EST fitbit syncing AND breastfeeding Hopefully someone can help me with this corner case that I am currently being :) <BR> I've customized my caloric range by adding 300 to the lower end and 500 to the higher end to compensate for my breastfeeding, (1500-2050 kcal). This was recommended by other users. <BR> I've also synced my fitbit charge HR. <BR> Now I get a super high daily goal 2,378 - 2,928 for my caloric intake. In the fitness section it says that I've burnt 1223 kcal today (with only 18 active minutes). Which can't be ... Sun, 8 Nov 2015 16:27:08 EST Adding a New Food I am using Safari v. 9.0.1 and would like to see if this is an issue I have in relation with the browser or website design. <BR> <BR> When I am in my nutrition tab and want to add a new food, a pop-up window would come up. This was useful in that if the nutrition info I wanted was in another tab, I could have the pop-up window open 'over' the window with the other tab that has the nutrition. (Say if I'm copying over something from Panera's website). <BR> <BR> Now when I want to add a new f... Sun, 8 Nov 2015 05:02:13 EST fitbit syncing food log I just activated my fit bit. I connected the it to spark people...but my spark people food log is not syncing. What am I missing? Sat, 7 Nov 2015 17:11:29 EST Ads making tracking slow My husband and I have been using Spark for years and have loved the site and the progress it's helped us make. We have recently had a bit of a setback and have stopped tracking because the ads are slowing us down so much that we get frustrated and quit. I would be absolutely willing to pay to use the program without the ads! I have started searching for another website without ads because tracking is VERY important to us. Before I left Spark, however, I wanted to let you know that we woul... Sat, 7 Nov 2015 13:46:18 EST Nutrition Tracker Favorites Is there a way to change the serving size of a food on your Favorites list? For example, olive oil comes up with a 1 cup serving size, and it is doubtful I will ever use 1 cup! I have to go in every time and change the serving size. I would like to have it default to 1 teaspoon instead. The only option that comes up when I click on "edit Favorites" is to delete an item from the list. I have tried deleting the entry from Favorites and making sure that the serving size is 1 teaspoon when I... Sat, 7 Nov 2015 13:04:18 EST cannot get onto my page was off sparks for a few months do to an accident tried to go onto my page and no where to be found,or should I start all over? HELP !! <BR> Judy Fri, 6 Nov 2015 08:39:27 EST popup ads and opening new tab ads I've been having a lot of trouble with ads opening in new tabs especially on this site and Amazon. I know you have to make a buck but to be forever being confused because a new tab opens when I click on a link (non-ad) in your site and the ads that pop up are some times almost related so I"m confused because I didn't want that "page", til I realize it's another ad. it's gotten to the point where I wonder if you're not as infected as facebook. <BR> Thu, 5 Nov 2015 16:20:32 EST contest winners Where are the winners of the Sparkpoint Contest posted? Thu, 5 Nov 2015 02:49:48 EST Review Goal Board 5 points (max 5 / day) There used to be a way to get 5 points on the eview Goal Board I don't see the page where I had displayed my goals. What happened? Wed, 4 Nov 2015 14:14:56 EST mobile app trouble My mobile app signed me out somehow and says I have wrong username or password I can sign in thru Internet but not my phone app. Wed, 4 Nov 2015 13:14:28 EST finding blogs on a particular subject I'm trying to find blogs on Beck Day 27 on the Beck Diet Solution team. How do I search for blogs. Wed, 4 Nov 2015 08:49:56 EST Notifications from Spark People For the last week or so, I have found that I no longer receive notifications of team wall postings, etc. Has SP blocked these of late? This will surely cut the activity level on each team as people forget to go back at times. Personally, I do not think that this is a good move. Wed, 4 Nov 2015 07:22:41 EST Reset 21 day challenge? Hello... <BR> <BR> I joined this site the other day, but have been taking the week to absorb the information here and plan for next week. Is there a way I can reset the 21 day challenge? I'm interested in participating to help me jump start, but am not sure how to start from day one next week. <BR> <BR> Thanks in advance :) <BR> <BR> Jen Wed, 4 Nov 2015 05:22:25 EST Vegetarian meal plan? I thought that when I joined I specified that I was a vegetarian, but meat is showing up in my meal plans. How do I check my preferences for this? Tue, 3 Nov 2015 22:07:40 EST Survey issue Just took the survey but question 4 did not have complete instructions. I assumed (based on a previous question) that 1 was most interested and 5 least interested. Others may reverse that, so it might be helpful to clarify on the survey. Tue, 3 Nov 2015 17:07:39 EST Pictures from ipad I still can't upload videos from my iPad, just get a blank screen, and now since you changed the way we do blogs I can no longer upland pictures. When I press upload it goes to an all white screen. Tue, 3 Nov 2015 13:09:37 EST Nutrition Tracker a bit Wonky! My Daily Feedback today: <BR> Carbs: 132 Fiber : 16 <BR> Carbs (for low carb diet) 135 (Say What?) <BR> ****************************************<BR>******************* <BR> and then there are the graphs which have Never Been Quite Right! I am using the Diabetic listings, and my Carb Goals are listed as 172-220....and the graph is highlighted for about 160-280. Ditto for Protein: goal 70-88...and the graph is highlighted for about 64-158. Is this EVER going to get updated so the co... Tue, 3 Nov 2015 01:19:55 EST Time change How do I get my activity tracker to go back 1 hour? I've gone under settings but it still reflects an hour ahead. Mon, 2 Nov 2015 20:43:38 EST Changing Activity Level When I started I listed myself as "sedentary," as I spent most of my time in a car or behind a desk. I have made some changes where I am now what could be considered "lightly active" (I walk to and from the bus stop at school, about ten minutes one way with a big hill), and "very active" during the weekends at my fast paced job. <BR> <BR> I was wondering how to change that setting. <BR> <BR> Thanks! Mon, 2 Nov 2015 15:49:44 EST Nutrition tracking question Is there a way you can input your own nutritional info for a recipe without having to list all the ingredients? For off-site or personal recipes that already have nutritional info listed..... Mon, 2 Nov 2015 15:25:13 EST How do I sync my Garmin Vivo-fit? I am doing well with it, but I would like to have the data also loaded with Sparkpeople. How do I upload my steps? Mon, 2 Nov 2015 13:12:51 EST nutrition goals How do I calculate my nutrition goals Mon, 2 Nov 2015 09:07:02 EST spark recipes How do I track meals from spark recipes collection? I can't seem to figure this out. Thanks Mon, 2 Nov 2015 06:59:51 EST Spark mail notifications I know this problem has been addressed, but I still can't understand why we're not getting notifications in yahoo? I've gotten some goodie notifications there just yesterday but nothing else. So if they can come in why isn't the rest of the spark mail? It just keeps saying my email address isn't valid and it IS! Thanks for any help you can give us, I'm not the only one still having this problem. Mon, 2 Nov 2015 05:55:22 EST Adding friends - email? Hi, <BR> <BR> I used to always get an email when someone added me as a friend from the spark page but haven't had one recently where I know I've been added. Is this something that has changed, or a setting I need to edit? <BR> <BR> Thanks Sun, 1 Nov 2015 23:32:25 EST Removing multiple foods - plus other "delete" prob I think I caused this myself, but don't know how to undo it. When I clicked on the x in a circle to delete a multiple food listing, a message (that I can't remember, of course!) said I could click on the button and not receive the message any more. I thought it meant that I could delete the food; check the page; delete any other duplicate food, etc. without having to confirm each time. Nope. Now I can't delete any food. So I went to sparkmail. I clicked to mark a message; went down to delete ... Sun, 1 Nov 2015 20:45:39 EST Shared Foods Mistake I made a mistake when I entered the nutrition information for a food item but did not notice until after I had shared it. How can I fix it? <BR> <BR> Thank you. Sun, 1 Nov 2015 16:28:26 EST Spark Tracker times off since time change Nov 1 Daylight Savings Time officially ended at 2am today, Nov 1. I am on the East Coast if that makes any difference. However, my syncing and exercise times showing up on my Spark Tracker page are still using Daylight Savings Time. That will really only matter when it gets to be 11pm here and the Tracker will think it is the next day already. I regularly use that last hour of the day to get in any steps I need to reach my goal. I have had the Spark Tracker for exactly a yr now and don't remem... Sun, 1 Nov 2015 12:00:37 EST Sugar/Sucrose Tracking When I log in the nutritional values of an item into the Nutrition Facts, they don't seem to translate into Sucrose when running my nutritional report. for example: today I ate 2 squares of Lindt Dark chocolate which contains about 10 grams of sugar. when I ran my report, it shows that I consumed zero Sucrose. Am I doing something wrong? Sun, 1 Nov 2015 01:02:36 EST Goodie Notification I have had several people tell me that they are not receiving notifications when I send goodies. Am I doing something incorrectly? Sat, 31 Oct 2015 13:07:05 EST Are You Finished Tracking for the Day? The message box "Are You Finished Tracking for the Day?" that pops up in the middle of tracking nutrition is broken. The "Never show this again" and "Close Page & Do Not Run Report" links/buttons do not do anything. The "Run Nutrition Feedback Report Now" button works, but if that's not what I want to do, it's pretty pointless to click on it. <BR> <BR> I have tested this in both Chrome Version 46.0.2490.80 and Internet Explorer 11.0.9600.18059. <BR> <BR> Fri, 30 Oct 2015 19:58:56 EST iphone app Just got a new phone. The store person put the app on for me. Since I'm new and don't know, it seems the app does not have as much as on the computer is that right? How do you use the bar code on the app? I had it yesterday and today when I good to use it,the screen goes blank and at the bottom of the phone it said cancel. So I don't know what I did wrong? Thanks <BR> Katt Fri, 30 Oct 2015 13:58:32 EST Not getting points for videos I posted this before. Coach Denise suggested refreshing the page, but that doesn't work. Any suggestions? Thanks! Fri, 30 Oct 2015 11:45:56 EST I completed every challenge - need new ones PLEASE provide new challenges - they really help with staying motivated. Fri, 30 Oct 2015 11:44:24 EST Replace Meal Item page now behaves weirdly This used to open a new full page. Now it opens in a small window that sometimes shows just part of the list, sometimes won't scroll (the tracking page behind it scrolls), sometimes won't resize, sometimes will, sometimes is so small you can't read the list.... This happens on my iPod and Amazon Fire, it's not quite so weird on Android. <BR> <BR> Also, I actually found the substitution feature by accident. I really love it but don't think you have anywhere that explains that it even is... Thu, 29 Oct 2015 22:40:50 EST Points not showing Suddenly all the points are not showing on my Spark Points for the individual foods on my nutrition tracker. ???? Thu, 29 Oct 2015 21:30:22 EST Where is the search box? There used to be a search box at the top of the Spark pages. I don't see it anymore. Can I still access it, and if so, how? <BR> <BR> Thanks, <BR> Miller Thu, 29 Oct 2015 19:25:15 EST fitness tracker locks system when entering fitness minutes my system locks up I then must go completely out and come back into Spark. Any suggestions? This has been happening for a few weeks now, aggravating to say the least!! Thu, 29 Oct 2015 08:58:40 EST Resetting Health a-z articles I realize that we do NOT need to reset the articles to read and get points, HOWEVER, it is creating a mess on the article pages. <BR> It is NOT my computer, it is NOT my operating system, it is NOT MY browser, it is SPARKPEOPLE causing this: <BR> <img src=""> <BR> <BR> I need this resolved! <BR> <BR> why did the picture come out sideways when I took it right side up? That needs to be fixed too! Thu, 29 Oct 2015 04:35:57 EST deleting friends that have sparkpages I can't see How can I remove friends when I can no longer access their sparkpage? I have some friends that have removed their page and others that I've added but didn't add me back and now have private pages. <BR> <BR> I'm sure there is FAQ some place, so please let me know where to look Wed, 28 Oct 2015 18:11:49 EST Erasing Multiple foods/editing List not working Good morning, <BR> <BR> I've been trying for day to erase multiple food and delete multiple double entries in my fitness favorites and I can't get the screen to scroll all the way down to the bottom to access the "Remove" button. It will only scroll so far and no more. It use to work fine. <BR> <BR> I have tried multiple browsers, I have cleared my browsing history and not having any luck. Can someone help me out? <BR> <BR> Thank you! Wed, 28 Oct 2015 09:04:55 EST Broken bonus wheel It has no images, or text, and its spinning very slowly, just jerking past. <BR> <BR> Using chromium, windows 8 and its never been a problem before Tue, 27 Oct 2015 09:33:46 EST remove multiple foods hi i cannot get "my remove multiple foods" tracker to remove the foods..that is i am able to check off the extras but the page does not go down far enough to hit the "remove" can i get it highter...this is a good feature and i have used it a lot in the past.....i need a longer page <BR> thanks <BR> pennykate Tue, 27 Oct 2015 05:49:19 EST Where is my goal board? It seems to have disappeared from the start page. A new place, perhaps? Mon, 26 Oct 2015 13:48:36 EST Ugh! New nutrition tracker "popups" Please consider reverting back to a new tab or window for display of Today's Full Report and Nutritional Information rather than the new fixed position overlay popup (not sure if this is the right terminology) that covers most of the nutrition tracker. I used these options to manage/plan my food intake, but the new fixed popups hide the tracker or the popups disappear when I want to search/view my tracked foods. I would like to have both sets of information readable concurrently as they were ... Mon, 26 Oct 2015 05:37:33 EST Message board issue I'm not sure if this is a glitch r something. Whenever I log into MY account and try to edit my post under "introduce yourself" in the message boards, I'm unable to click the topic I started. My profile picture went blank and its as if my account isn't open anymore but how? Since I'm able to log in and never did I ever delete my account so this is weird. I regret adding my personal picture to my post and I would like to remove it but I don't know how. Mon, 26 Oct 2015 05:32:36 EST How do I set my profile picture? Okay, so I uploaded my picture (taken 3 years and 50 pounds ago) to my profile page, but I can't seem to figure out how to set it as my profile picture. I want my picture to show up next to my name when I post... Mon, 26 Oct 2015 03:13:04 EST Why does my Spark Mail button not show up? <em>303</em> When I was setting up my profile page, I say a mail icon and it said I had new messages. I read one message from someone welcoming me to the site and all the rest of the messages just disappeared! How will I know if I have mail? <BR> Mon, 26 Oct 2015 03:10:45 EST Strange symbols appearing instead of letters I can't type any French letters anymore on my blogs, otherwise I get a strange symbol that is like a question mark in a black square (can't show it here, it says it is 'html')... Is it possible to have the foreign letters back please? I would really appreciate it. Many thanks! Sun, 25 Oct 2015 18:44:59 EST Workout calories not counted from SPAT? Just got done this morning with a 5 mile walk on my trail. My SPAT did upload that I went the distance, miles, and time but never refigured my nutrition ranges based on a workout! In fact on the start page it shows 11,884 steps,376 calories, and 105 total minutes of walking today but shows calories burned 0! What gives? I have a full battery which was installed a few weeks ago, I tried unplugging and replugging the dongle into my laptop port, tapping on the SPAT a few times. I don't get it...... Sun, 25 Oct 2015 14:24:52 EST Not Receiving Emails I as receiving daily emails from SparkPeople, but for some reason that stopped about three days ago. <BR> <BR> I checked my settings and the emails I selected are still checked off. <BR> <BR> What do I need to do? Sun, 25 Oct 2015 10:58:28 EST Rotate pictures in our gallery? Hi <BR> <BR> why can't we rotate our images when we click on edit? will this feature be available anytime soon? <BR> <BR> could you please rotate my image that is the wrong way around? thank you Sun, 25 Oct 2015 03:38:03 EST Nutrition tracker Something has changed in my Nutrition tracker. The tracker no longer tells me how many calories etc. that I can eat in each meal. How can I change that back. Sat, 24 Oct 2015 17:11:40 EST Fitness Tracker Missing Calories Burned button The Calories Burned button on the Fitness Tracker has been missing. Why is it gone? I often used that to figure out exercises I wanted to do on a given day. Please bring it back! <BR> <BR> Thanks! Sat, 24 Oct 2015 14:27:28 EST Starting How do I start over from the beginning ?6 Sat, 24 Oct 2015 11:19:16 EST Food Tracker I usually track my planned food every morning. After entering everything the total at the bottom says 1,406 cal. When I go to my main tracker page it says I will have eaten 2,240 daily calories! That's a huge difference! What gives? Sat, 24 Oct 2015 08:50:03 EST Jawbone UP24 Compatible? I am looking at some decent prices for the discontinued, Jawbone UP24. I see you have connection instructions for the Jawbone UP. Are you also compatible with the UP24? Sat, 24 Oct 2015 07:23:57 EST Unticking "never send me email" Over the course of the last nearly 10 days I have not been receiving emails from SparkPeople on my Yahoo account. I have, since then, been to my account/email preferences page on SP to find a message which says that you cannot send me emails. I am still receiving emails on Yahoo from various other sites to which I subscribe with no difficulty and SP is still in my allowed addresses on Yahoo. <BR> <BR> I have been continually going to the email preferences page on SP and find that althoug... Sat, 24 Oct 2015 05:46:20 EST Water Tracker Moved Location Again Coach Jen (or someone else?), I just wanted to report that my water tracker has moved again along with the Calorie Breakdown chart. They were previously positioned to the right of the Weekly Progress chart. Now they are listed beneath the Weekly Progress chart, one on top of the other. <BR> <BR> I say "again" because this seems to happen every so often, not sure why. It doesn't matter which browser I use - I've tried Internet Explorer, Chrome, Firefox. Personally I like having the water ... Fri, 23 Oct 2015 23:28:19 EST best way to use sp and fitbit Hello! <BR> I have been on SP for years and am trying to use my fitbit to enhance my sp usage. I wonder what is recommended. If I just sync with fitbit a tone of calories are added. What is everyone else doing?? Fri, 23 Oct 2015 21:26:41 EST SP food not going on FB app I have them syncing. The activity and steps are going from FB to SP but food I'm entering in SP is not going on the FB app. Is there a way to make that happen? Fri, 23 Oct 2015 21:14:51 EST Faint little Grey Checkmarks Hi Folks...not sure if this was an intentional Spark change, or something to do with Win 10 I recently switched to.... Unfortunately both were about the same time! <BR> <BR> The problem: in the nutrition tracker when one marks the little boxes, it is now a faint grey checkmark...that is very difficult to see in dim light...and if you have any eye issues. <BR> <BR> Suggestion: if SPark did initiate this, could you change it back to a solid Black checkmark again with your next upgrade?... Fri, 23 Oct 2015 19:03:30 EST How can we reset our accounts to get points How can we reset our accounts so that we can get points for articles that we have already read. Fri, 23 Oct 2015 16:49:21 EST Adjusting my calorie count based on fitness So my account adjusts my calorie requirements as I exercise, however it does not adjust my fat, carb and protein intake, this makes it look as though I went over my goals all the time. Is there anyway to adjust this that I just have not figured out? Fri, 23 Oct 2015 16:10:37 EST email problem The last time I received an email notification was 10/1/15. I just (finally) looked at my settings. They seem fine. Everything seems fine/the same. Are you able to reset so that I receive email notifications again? <BR> Fri, 23 Oct 2015 15:17:31 EST Inappropriate Ads? What's with the banner advertising for a drug for curved penises? I'm not even a guy! Why am I seeing these? How do I get rid of them? I don't see the usual x in the upper right corner. Suggestions? Fri, 23 Oct 2015 15:04:03 EST Adding links to blogs I'm having trouble adding a link to my blog. I click "add a link" and paste the info in, but when I save my blog, the link doesn't work and I get a browser error. I've tried it with various links and I've tried it in chrome and IE. <BR> <BR> What am I doing wrong? <BR> <BR> <em>198</em> Fri, 23 Oct 2015 09:21:25 EST SAD = I have to limit challenge activities There are no new ones. Thu, 22 Oct 2015 13:07:46 EST Fitness minutes my ticker says I've done 1443 minutes in October, but I've received a 2000 minutes trophy for October already? Thu, 22 Oct 2015 12:09:58 EST Question about challenges.... I'm super confused about the challenges. I was doing the new member 21 day challenge. I completed everything on it but still haven't gotten a trophy for completing it. Not only that, but it's still showing up on my start page. Today is said it was day 22. How many days will this go on? Do I have to erase it myself? Where's my trophy? How do I get the completed challenges off my groups section? Thank you!! Thu, 22 Oct 2015 09:54:35 EST Idea for the Site I review my goal board daily. At my TOPS meeting last night they talked about research that shows that if a person looks at a picture of themselves when they were thinner twice a day it improves their ability to lose weight. It would be cool if we could upload pictures to the goal board for motivation. Thu, 22 Oct 2015 08:43:48 EST no link in Blog notification I get a few emails of blog notifications whenever the members post a new blog. The emails usually include a link that will take me directly to the blog so I can read and comment if I want. <BR> <BR> However, there is one member email notifications that does not include any link. The last email that did have suck a link was on Sept 7th. This member does not post every day, but any blogs that she has posted since then, does not have this link in the email. <BR> <BR> Is there something I ca... Thu, 22 Oct 2015 00:41:57 EST Save Are we limited to how much we save ? I have saved several more things and it's not showing. Wed, 21 Oct 2015 23:58:11 EST Search on Start page? What happened to the search bar on the Start page? I used that to find articles about subjects, exercises, etc. Very disappointing that it's gone. I'm using an iPad right now, web. Wed, 21 Oct 2015 21:56:47 EST Navigation button not working on Blog Page JEANKNEE <BR> <BR> For a number of days/weeks now - when using my Android Tablet (I do not have this issue when using my desktop computer) - the START button on the orange navigation bar of ANY Blog page - mine or someone else's will not take me back to the start page. If I use the My Trackers tab and select Start from its drop downs, I can navigate back to the Start Page. But, the START tab is not operational. <BR> <BR> <BR> SUNNYBEACHGIRL <BR> I have been having the same problem on my iP... Wed, 21 Oct 2015 20:40:55 EST How do I disconnect my Bodymedia fit? Hi. Several years ago I connected my Bodymedia fit to my Spark account to track my activity. With the slow death of the Bodymedia tech, I want to disconnect this device from my account. When I click "Disconnect" next to the Bodymedia on the fitness tracking page, it takes me to the page to sync the device, not disconnect. Can you help me? Thanks! Wed, 21 Oct 2015 18:23:18 EST Spark Recipes App I don't know if this is the right place for a post like this, so my apologies if not. <BR> <BR> I would love to be able to create a recipe from the app. Specifically, I would love to be able to use a barcode scanner when creating a recipe on my app. <BR> <BR> I am kind of a free spirit in the kitchen and it would be awesome if I could scan my ingredients before I add it and then when I'm done, let the app calculate the nutrition info. <BR> <BR> This is my only complaint about Spark Peopl... Wed, 21 Oct 2015 17:42:54 EST Edit Food not working Whenever I try to pull up the edit feature after recording my daily food diet (if I need to fix a wrong amount of bread let's say) it doesn't show the whole pop up box and I can't fix the amount. I have to literally delete the entry and fix the amount under recent or my favorites. Anyone else have this problem? Wed, 21 Oct 2015 12:26:36 EST The SP app is IMPOSSIBLE to use! It's soooo hard to enter foods and it keeps freezing and stopping when I try entering how many cups of water I take! <BR> <BR> pls fix it! Wed, 21 Oct 2015 00:00:31 EST "New SPmail" at top of screen, but no new mail Today I found the "new mail" indicator at the top of my screen. WHen I went to SPmail inbox, nothing new there. The most recent was from 10/11; from then until today, I had not received indicators. <BR> <BR> Maybe a one-time fluke, but I thought I'd mention it. No need to take time to reply to me. <BR> <BR> <em>212</em> if Merle reads this <BR> <BR> <em>458</em> if someone else gets it (closest thing to a handshake) Tue, 20 Oct 2015 17:43:56 EST Notifications It has been so long since I used the desktop site regularly. Is there a way to see notifications such as replies to message boards, comments on blogs or spark team wall posts ect other than having them emailed to you? Tue, 20 Oct 2015 17:37:36 EST Search box What happened to the search box...the box you type in a name of a video or an exercise or whatever you want to find in SP? It was there yesterday. It's not there today! Tue, 20 Oct 2015 15:28:04 EST where did the search bar pn top of the page go? help.... Tue, 20 Oct 2015 12:52:01 EST Help - need new challenges Please provide new challenges, or let us do over those we already finished. They're great, but done too soon. Tue, 20 Oct 2015 12:41:26 EST Is there a place to lookup food by nutrient? I would like to know is there a place you can type in a nutrient like potassium or calcium and get a list of the fruits, veggies or meat that contain them. Tue, 20 Oct 2015 09:44:45 EST Incorrect Time Zone Hello, I use the Saskatchewan time zone and it is incorrect. It is cutting me off an hour earlier than I am used to and I am losing a lot of Sparkpoints as a result :-( <BR> It has been correct in the past so I don't know what changed. I was recently on an overseas trip where I had to change it to the local time there for a month, but now I am back on my own time, but it is not right. Tue, 20 Oct 2015 01:30:34 EST Delete weight measurement error? I don't know how it happened, but in my weight measurement there suddenly appeared a weight that I didn't put in (not intentionally, anyway). It makes a weird blip on my weight graph, because my weight suddenly jumps up and then back down the next day. Is there any way to delete it? Tue, 20 Oct 2015 01:25:20 EST Sparpeople Video Won't Play Because Ad is Stuck Hello, <BR> I can't play workout videos if it is preceded by this one ad which is stuck and won't play. The ad shows an Asian man pointing at a monitor screen with an action figurine in front of it. In small print it says turntable sold separately. Scanning sequence shortened. Additional (free) software required. It is currently showing in front of the 12-Minute Pilates Abs Workout. Any other videos with different ads work fine. Mon, 19 Oct 2015 15:14:19 EST How can I reset my BMR? Spark people has my BMR as 2103 cal. Every site I've looked at shows my BMR as 1725-ish. I am 5'8" tall, 55 years old, female, 238 pounds. I'm trying to be as accurate as possible since I'm not losing much weight at all. I had great success before a few years ago I'm wondering if being menopausal has changed my BMR.I eat between 1700 and 2000 cal a day and burn lots of calories with hiking, walking, aerobics, weight workouts, yoga. <BR> <BR> I do not want to reset my whole program and start ... Mon, 19 Oct 2015 15:01:48 EST SLOOWW Spark People Every since Spark People has started running the ad for "The Knick" on Cinemax, the entire site has slowed down considerably. I now have to wait for the entire ad to "load up" before I can do anything, and when I'm using the Nutrition Tracker, it is extremely frustrating, because every single time to do something, the entire page evolves, meaning I again have to wait for this ad to run. Arrggg..... Is anyone else having this problem??? Mon, 19 Oct 2015 11:58:14 EST problem on site There's a problem you may or may not know about. Under articles and videos/fitness/cardio if one clicks on cardio exercise demos the error message page not found comes up. Mon, 19 Oct 2015 06:09:20 EST O ring Coach Denise, <BR> How do I replace the o ring. I have swapped out the battery but the o ring will not set back where it should be. Where can I get another o ring? <BR> Susan Sun, 18 Oct 2015 21:17:16 EST Edit Special Goals Cannot remove Hours of sleep goal... <BR> <BR> Is there a really good reason why the remove button is not present for "Hours of sleep per day"? The edit button is there... but not the remove... <BR> The edit & remove buttons are there for "Cups of Water" & "Walk/Run Miles " Sun, 18 Oct 2015 14:04:40 EST Start Page articles It's all very well putting articles to read on the start page but not much good when you can't read them. I wanted to access the Pitfalls of Isometrics this morning as I use Isometrics sometimes for strength training and was interested in the Pitfalls part of the article. Unfortunately I could not read it for the blocks of things, could have been other articles to read, on the right hand side of the screen which completely obscured the rest of the words on that side of the page. <BR> <BR... Sun, 18 Oct 2015 04:20:38 EST no email from Sparkpeople??? no sure what has happenned but have not received any emails since this morning...... <BR> any help you be greatly appreciated... <BR> blessings and hugs............lita Sat, 17 Oct 2015 22:25:43 EST Where do I find the Goal Board.. I am supposed to set one up and then review it.. but I keep searching .. cannot find one. I have read that it is in section 2 of the start page. But it is not. Help! Fri, 16 Oct 2015 23:40:17 EST Spark Mail I'm very frustrated with Spark mail. I've been exchanging mail with a friend, all with no problem. All of a sudden I get this ridiculous message "Please remove any HTML from your message." I don't HAVE any HTML's in the message. What gives? Fri, 16 Oct 2015 19:44:04 EST I need help in editing blog responses. Even though the edit link is still available, when I <BR> attempt to edit my response and save my comments <BR> remain as they were with no changes. <BR> <BR> What has happened? Thanks for your help. Fri, 16 Oct 2015 13:38:58 EST Points for watching videos I don't always get my points for watching videos even though I get the 'Congratulations you earned 3 points message.' What's up with that? Fri, 16 Oct 2015 09:00:09 EST Challenge task points I can't get them to post tonight. I have redone them about 4 times and I still have a zero instead of 40. Anyone else having that problem? All the other points have posted correctly. Thu, 15 Oct 2015 23:25:33 EST App for Android just kicked me off I got some message about a connectivity problem but that has happened before. <BR> But this time I was asked to log in with the username and password I have always used. Got an error message. Clicked "forgot password." Put in my email address and got the message that there was no record of my email. Is all my data lost. How can I use the app. Help please! Thu, 15 Oct 2015 20:30:52 EST Paying for Spark Coach Is credit card the only way to pay for the Spark Coach programs. I don't use them. Would you consider check or PayPal? Thanks if anyone knows. Thu, 15 Oct 2015 19:38:25 EST SparkCoach - any new program plans? I would love to do SparkCoach -- and I'm not sure what topic or program would really help me --- but I've tried the 3 or 4 that are available. <BR> <BR> Any plans to update or add to the program? <BR> <BR> r <em>437</em> Thu, 15 Oct 2015 15:39:05 EST Tracking BP/Pulse/Blood Sugar on app? I would like to use the Android app to log BP, Pulse, & Blood sugar. It will do weight, but not the rest. <BR> <BR> The web site does all of these. <BR> <BR> Any ideas for the app? <BR> Thu, 15 Oct 2015 14:54:15 EST Run/Walk 5 miles per week I've noticed that my fitbit is tracking how much I walk per day, but daily it's only putting down what I've walked for that day under the "run/walk 5 miles per week" tracker on my fitness page. Then, the next day, I start over at 0. How do I get my fitbit to record the miles throughout the entire week. I know I'm hitting 5 miles per week. Thu, 15 Oct 2015 14:24:36 EST Syncing with LoseIt! Hi all. Is it possible to sync the food I log in SparkPeople over to LoseIt! (or perhaps an intermediary that will sync to LoseIt!)? <BR> <BR> I'm already syncing my food to FitBit, but FitBit doesn't sync to LoseIt!. <BR> <BR> Thanks in advance for any help! Thu, 15 Oct 2015 09:55:00 EST Looking for private journal Hi I asked this ? earlier this month, was asked how did I find journal. Just happened upon it! And once I again just happened upon it under MY SPARK INSIDER. Hope this helps tech folks locate this & correct the link. Much appreciated. Wed, 14 Oct 2015 20:30:45 EST How can I start my challenge over I have not been able to connect to my computer due to work issues and health issues like I have wanted to. Is there any way to end the challenge that I am on and start it at another time? I am on the 21-Day challenge. <BR> Thank you Wed, 14 Oct 2015 16:38:57 EST Where to report sexually suggestive communication? I got a private Sparkmail from some creep calling himself CAPTAINALBERT: <BR> <BR> Hey Gorgeous, <BR> How are you doing?Anyway there was no way i could just flip pass your page when i saw how astonishing beautiful you look,I must say Your beauty beats the imagination of almost all men in their fantasy world. loll i really would love to meet you and know the personality behind that great looks and see what happens from never can tell what life have in stock for both of us <BR> alb... Wed, 14 Oct 2015 15:26:45 EST hi, what is the process to merge 2 teams ? i have 2 teams, and they are based on the same topic <BR> vintage fashion and beauty <BR> can I merge the 2 ? <BR> I am admin for both teams Wed, 14 Oct 2015 13:43:48 EST Perfect Produce App Was wondering if this app tells you which produce to eat organic? I can never remember which foods I am always supposed to eat organic. I recall from the consumer reports report that green beans, apples, peaches, peppers, are always supposed to be organic - but there is iffy room for tomatoes - like if they are large or cherry and from some country they can be conventional, otherwise organic. Be great to have an app to refer to for that info. Wed, 14 Oct 2015 11:20:06 EST Bug Report When I track nutrition via copying meals from previous days, on my Start page the calorie total shows 0. Wed, 14 Oct 2015 06:31:46 EST I want to post my fitness to FB.. In the past..for months ..I have been posting my fitness workouts on FB. Now for some reason there is no button to click to be able to do that..The option is there on my trackers..but when I click it ..nothing other than it redirects me to my fitness pg. Its like a catch 22..Can someone help I really enjoy seeing and sharing what I have encourages me and hopefully encourages my FB friends..Thanks Tue, 13 Oct 2015 19:45:41 EST Adding photos How do I add photos to my spark page? Tue, 13 Oct 2015 18:15:50 EST Non-SP question: Help with Google search? Because I'm unfamiliar with search symbols and tricks, I'm getting nowhere. The problem is that when I enter the name of an old friend I'd like to get in touch with, Google gives me thousands of useless items. It's because the last name also is a fairly common word. . <BR> <BR> Will a kind person let me know how to tame Google so that I might find what I'm looking for? <BR> <BR> Thank you. Mon, 12 Oct 2015 17:26:47 EST My emails don't show already read....after I read I think if I go from reading an email back to the inbox to read the next one, the last email does not show that I read it. <BR> <BR> I hope you can understand that. Thanks, chris Mon, 12 Oct 2015 17:12:30 EST Ads interfering with entering foods First, I will acknowledge that ads are an integral part of maintaining a "free" site. <BR> And I have no problem with waiting for ads to load when I first click on a page. <BR> <BR> However, just recently, they are severely slowing down my ability to add foods to my tracker. I'll accept the waiting if I'm switching days, and it's always been slow for the "full Nutrition Info" to pop up; but to have to wait for all of the ads to load before I can switch between "Favorites"-"Recent"-"Search",... Mon, 12 Oct 2015 16:33:54 EST Spark Meal Plan I plan my meals for a week because I travel. I had my Dinner for Monday Oct 12th planned to be cheesy tuna and pasta. When I looked at it just now, it had changed to a white bean dish. I tried to change it back to the tuna and pasta dish but it was no longer available. I have changed it to Cheesy tuna and baked potato but that isn't the original dish I wanted. Why do the meals change? How can I keep them from changing? Mon, 12 Oct 2015 13:30:31 EST Profanity? What profanity? I have taken offence at the site for the following reason. I am Jewish and used the english transliteration of the Hebrew word for "Genesis," the portion of the Torah read this week. I got called out for profanity. <BR> <BR> I realized I was dealing with a computer filter, and changed the word, but where is the judgement here? <BR> <BR> The word is Beres*it. Anyone out there read Hebrew? Look it up. It is real. Sun, 11 Oct 2015 17:40:27 EST Crashing of the mobile app on IOS 9.0.2 hello! <BR> <BR> I am finding that the SP mobile app is a bit crash since Apple's latest software updates. <BR> <BR> The main problem seems to be when clicking on an email and being sent to a web page; there is often freezing and crashing. <BR> <BR> I notice that there are many app updates coming out now to conform to the new OS; has SP done so? Sun, 11 Oct 2015 15:17:45 EST Question about suggested Spark Pages This is the first time accessing SP from my desktop. It's a lot more legible. This really isn't a tech thing, more a policy thing, but here goes: <BR> <BR> I see that some people's Spark Pages were "recommended" for me. But some of these people have their accounts set to Private. What, then, is the point of recommending their pages? Sun, 11 Oct 2015 14:13:29 EST Low activity in Spark teams Is it just me or has activity on Spark teams slowed way down since you started the team walls? I spent a fair amount of time searching for a team that would suit my needs and I noticed that activity has slowed way down and a lot of the walls have mostly than motivational quotes on them. And, on the main team discussion boards I found mostly games. Please excuse my ignorance. I stepped away from Spark for awhile (person stuff going on). Sun, 11 Oct 2015 11:00:21 EST Getting locked out... I have a phone an no computer. Although i use my phone threw a wifi network. It seems nearly every night the spark ap kicks me off an when i go to get back on it wonts my password an name when i do this it tells me its not correct. Then if i try to get online the pages for spark wont load. I know its not my network because i can load any page from any sight i wont but spark. Whats happening with spark??? I have uninstalled ap an reinstalled it problems got worse instead of better. I won... Sun, 11 Oct 2015 07:53:29 EST Any updates on the photo flipping problems? Hi there...just posted another blog and all of my photos are upside down or sideways. I just can't understand what has changed as I've always used my I-Phone for YEARS to post photos with no problems. This problem is small in the scheme of life challenges...BUT it totally ruins my blogs which I feel are a huge expression of myself and enjoyment to my readers. I've heard from other Sparkers that also use the I-Phone and have no problems whatsoever with posting. I'm asking you sincerely if ... Sat, 10 Oct 2015 12:45:13 EST Phantom email notifications Starting a day or two ago, I've been getting email notification of new SPmail sent to me. Each refers to mail from members with whom I've had very recent SPmail contact (as opposed to those of the past). Rarely does new mail correspond to these notices. <BR> <BR> Come to think of it, I've also received notification of posts in a team with no new posts to correspond to the notices. Sat, 10 Oct 2015 09:18:29 EST Garmin Connect and SP One Last Shot Can someone please explain this to me <BR> <BR> 1) Why do you not explain (maybe you do) the reasons for the calorie difference (active calories) between Garmin and SP in the area that displays the tracker information. Why not illustrate to the users with diagram, pictures , and words to eliminate frustration. Have a link right there in the tracker box linking this information. <BR> <BR> 2) Why is there so much inconsistency with the step count. They should match step for step. Please don't... Sat, 10 Oct 2015 06:54:08 EST Flag points What happen to the flag points as the don't seem to go anywhere. <BR> <BR> The team gets flag point every month and as they are given away the number drops. The number that come up on the flag doesn't alter anything. <BR> <BR> Trev Sat, 10 Oct 2015 04:54:41 EST FitBit Though we are living in Scotland, we have an address in the United States. Does this allow me to order a free fitbit, and have it shaped to our U.S. address? <BR> <BR> Thank you! Sat, 10 Oct 2015 02:40:21 EST Question about notifications I would like to receive emails when a spark member adds me as a friend..... For some reason I can't find where to do this..... I have gone to email preferences and settings and I'm just not sure...... thank you for your help Sat, 10 Oct 2015 00:28:49 EST It says "data offloaded", but data not updated It frequently shows the notice of "data offloaded successfully". The synchronized time is also updated (like right now). However, the data is not updated. The same number of steps remains there since this morning at around 8:30. I changed the battery maybe 2 weeks ago and it shows full bar on the webpage. What could be wrong with the tracker? Thanks! Fri, 9 Oct 2015 16:47:09 EST GPS tracker-missing from new App I stopped walking in the heat of summer. I did update my iPhone App. Now I can't find the GPS tracker that used to log my distance and speed. Is it still on the App somewhere? Fri, 9 Oct 2015 13:03:55 EST Different way of blog posting Before when I wanted to post a blog a window popped up and I could type my blog, if I accidentally hit something it just went to the back but was still there, now it is not a separate window but on a page. I have lost completely typed blogs constantly lately for no reason at all, one minute I am typing and the next minute I am on the page before and no blog, totally gone off into cyberspace never to be found again. This is very annoying and when I posted about it on a blog there were comme... Fri, 9 Oct 2015 12:54:33 EST Noticed the numbers not changing This morning I looked at the placement on a team (before it got updated around 6:10 or so) ............. At 6:30 it said it was updated, but everyone's numbers were the same BEFORE the update. Wonder why? Fri, 9 Oct 2015 09:40:34 EST SPAM On General Chat board there is a bunch of Spam messages in a different language and I see less people's posts but more spams. Fri, 9 Oct 2015 02:38:52 EST Scanning on Mobile site complete information? I scanned CVS antacid tablets on my android wanting the Calcium amount per serving and it doesn't show on the mobile site. I think it shows on the desk top. Just checking that all the information imports even if the mobile site doesn't indicate some of the nutrients. Thu, 8 Oct 2015 16:10:46 EST Transfer Teenspark to Adult Hi, I was tryin to update my daughters Teenspark account to adult and I canot find any information. Thanks, For any help. <BR> <BR> Mark Thu, 8 Oct 2015 15:17:02 EST Spark points for apps I've downloaded several of the Spark Apps from my phone using Goggle Play, yet haven't received any spark points. Thu, 8 Oct 2015 04:49:00 EST Reset Fitbit I have used Fitbits long eenough to lose one & one stopped working. Granddaughter gave me her old but has not used in months. What do I have to do to get her Fitbit to sync with & work with my FitBit account? All ideas appreciated. Wed, 7 Oct 2015 18:39:09 EST Import Weight Data from csv I have over an year weight and body fat data in csv which I would like to import into sparkpeople. Is there a way to do this? <BR> Wed, 7 Oct 2015 16:08:01 EST Adding new food with serving size in ml Hi, <BR> <BR> How can I add a new food with serving size in ml? I see that some foods are listed in ml, but when I try to add one, I don't see this unit. <BR> <BR> Thanks Wed, 7 Oct 2015 16:05:18 EST Decimals Missing on Weight in Android App Why have the decimals been removed from weight tracking in the Android app? 128.6 yesterday reads in the app as 129. Tenths matter and I don't want rounding up or down. Wed, 7 Oct 2015 12:15:55 EST Heads UP !! You might want to check out this article: <BR> Using Friend Feeds and Status Updates on SparkPeople! <BR> How to Find and Use These Community Features <BR> <BR> This is the article attached to DAY 12 of the 21 Day New Member Challenge.. <BR> <BR> I would say it is rather out of date!!! <BR> <BR> While you are here... I think it would be VERY nice if ALL article titles were immediately followed by the date written and the latest revision date... That might also help SparkPeople keep track... Wed, 7 Oct 2015 09:31:43 EST Planner how to find it?? To write in a private journal, help takes you to my trackers/planner (doesn't exist) and choose journal??? <BR> I search journal and go in the back way then saved page as a fav. <BR> anyone have a more direct route or tip??? Appreciate it. <BR> <em>303</em> <BR> Wed, 7 Oct 2015 06:52:13 EST where is my ' posted comments ' gone to ? it use to be a tab, on my points page - then you changed the layout - and now, if I want to follow a conversation I have -- I have to find the group, then scroll down to try and find the conversation, to get any responses ... a big waste of time <BR> <BR> this is not good - <BR> please advise <BR> ty Wed, 7 Oct 2015 01:01:25 EST Spark Battery Draining Hi, all. <BR> <BR> I replaced the battery in my Spark at the beginning of July, and it reported as fully charged. I just had to replace it again. I do walk over 10k steps most days, but three months still seems pretty fast for the battery to die. I did make sure the metal tab and O-ring are in the right place. Any ideas? <BR> <BR> Thanks Tue, 6 Oct 2015 22:48:24 EST How to find friends on SparkPeople I am looking at blogs from people etc. but I do not see a date. So, I do not know if the people I see are really active on SparkPeople or not. How do I find out the date of people's posting and how do I find active friends? Tue, 6 Oct 2015 20:00:47 EST spark page doesn't show up on message board posts Whenever I post messages on message boards, my spark page link doesn't show up on the left where my name, picture, "send private messages" etc. are shown. What do I have to do to make my page visible? Thanks. Tue, 6 Oct 2015 17:13:14 EST Spark teams Can anyone please tell me how to become a non-member of teams that I no longer want to belong to? Thanks. Tue, 6 Oct 2015 15:34:04 EST Tracking calories burned I worked out this morning with one of the videos on SparkPeople and would like to log it so I can calculate those glorious calories I've burned but I can not figure out how to do it. I saved the video in my favorites and earned spark points. How do I log this on my fitness tracker? Tue, 6 Oct 2015 15:15:39 EST Accent marks? It seems to me that not long ago it was possible to write in Spark and successfully use accent marks by using codes for Windows on the calculator keys. The part that I don't recall is whether it worked in all ways, i.e., board posts, blogs, SPmail, friend feed and whatever else. <BR> <BR> Is my memory correct? Those codes now yield weirdo blotches and symbols rather than correct accent marks in the finished products. <BR> <BR> Is there an alternate way to use accents? They'd make such a ... Tue, 6 Oct 2015 10:55:47 EST Suggestion add a go to main site button On the mobile app.Thanks for considering this Tue, 6 Oct 2015 10:50:40 EST spinners My spinners aren't working! Login to spin? Nothing! Bonus spin? Nope! What's wrong??? I've got a 131-day streak going, and this is going to mess it up!!! Mon, 5 Oct 2015 23:33:48 EST Why is my "other goals" recording mystery goals? My fitbit automatically tracks my steps and sleep. My "track goals" sum shows that I have 6 points, but when I go to the page only the steps and sleep are recorded. Nothing else has been checked off yet. At the most then I should only have two points. Where am I getting those extra points from? Do I have mystery goals I need to erase somewhere else because they're not listed on my goals page? Mon, 5 Oct 2015 15:23:14 EST How do I use the tracker? I have tried to enter food into tracker and I can't figure out what I am doing wrong but it's not working. HELP!!!! Mon, 5 Oct 2015 13:45:10 EST Where is "Planner" tab? for private journaling it says 'my trackers' tab then go to 'planner' mine is not showing? Any help appreciated. <BR> <em>303</em> Mon, 5 Oct 2015 07:02:20 EST Save favorites How do I find the area where I save favorites Sun, 4 Oct 2015 23:07:20 EST Blogs showing up in "New Blog Entries." Mine are not showing up. Maybe because I have set my page to private? The blogs do show up on my friend feed. <BR> <BR> Please let me know. Sun, 4 Oct 2015 18:09:29 EST Syncing fitbit and sparkpeople - where to get help I've had great success logging food into sp and having it sync into fitbit dashboard. Since i had to replace my fitbit ultra with a fitbit one, i can't get the SP logs to show up in my fitbit dashboard. i've tried everything i can find, followed all steps, and getting nowhere fast. Has something changed or is there any place to contact for support? If this isn't happening anymore, i'll just have to log directly into fitbit and forget about Sparkpeople. Thanks for any advice Sat, 3 Oct 2015 21:51:56 EST Health A-Z The reset feature for this seems to have disappeared: can anyone tell me how to reach it? Any help will be appreciated. Sat, 3 Oct 2015 15:12:22 EST "Track More Goals" button ( Start page, sect 2 ..) When I use this on my iPad, the buttons fly off the page. I get points but have no idea how much it saves. Sat, 3 Oct 2015 14:44:11 EST Thanks For The Challenges I recently discovered the fiber challenge. I am really enjoying it and look forward to doing additional challenges. Please keep adding challenges they are great. If you run out of ideas ask the members. For example I can think of a fruit and veggie challenge. Where you shoot to add more each day. For example one day could have us hiding veggies in other foods, like zucchini in spaghetti sauce, or sauted carrots and or mushrooms in meat loaf. I did a personal 2 veggie with breakfast challenge ... Sat, 3 Oct 2015 08:26:11 EST Weight Graph For some reason I can't change the end date. I want to move it out a couple of weeks to center the graph and the little calendar which I should click on isn't active. <BR> Sat, 3 Oct 2015 08:13:13 EST My Spark Favorites I'm new to Spark People and just saved an exercise for tomorrow. It is suppose to be saved My spark favorites but I can not seem to figure out how to find it. How can I find "My Spark Favorites"? Fri, 2 Oct 2015 21:32:03 EST spark challenges How do you delete a challenge? There is no way I can do the one I signed up for, way too many exercises that don't mesh with my body, the first one was really quite ridiculous with all the arm swinging about and can't possibility happen with my radial cuff injury. Fri, 2 Oct 2015 12:23:50 EST 'Other Goals' I've been trying to change (increase) the goal for the number of hours of sleep, but it won't let me add a fraction or decimal: I don't want to increase by a whole hour at once but prefer to do it in stages. Can anyone help? Fri, 2 Oct 2015 07:10:25 EST HELP PLEASE I created a Sparkpage bit it doesn't seem to show anyone can click on it. How do I make it where people can visit my sparkpage? Fri, 2 Oct 2015 02:49:05 EST Tracking fitness on SP vs RunKeeper Hi! <BR> <BR> Until recently I have been tracking all my fitness manually through the SP app. I swim freestyle (crawl) every day for about 35 minutes and the SP tracker calculates over 400 calories, actually close to 500. I've always thought that looked a bit too high but today for a change I used RunKeeper in stopwatch mode and it calculated 194 calories. That is a huge huge difference! I am very puzzled. I know trackers only provide estimates (I will soon get a wearable device but can't a... Thu, 1 Oct 2015 15:28:27 EST How do I remove a picture off of my profile page? Hi, <BR> I need help removing a picture off my profile page. I have 2 I need to remove a picture of a porch of all things. HELP <BR> <BR> Thanks Donna Thu, 1 Oct 2015 14:34:46 EST Have things changed on SparkPeople? I used to be a member. I quit because I wasn't super serious and didn't spend a lot of time on it. I tried another site and was disappointed so I rejoined here. I'm starting as a new member but I'm finding certain aspects gone like the bonus spin points and the fact that I can't make a goal box. Did they delete these aspects or do i just need to be at a certain level to see them? Thanks a bunch :). Thu, 1 Oct 2015 13:19:36 EST Ticker I have my own struggles. Watching others post weight loss after weight loss but never a weight gain upsets me. And yet their tickers stay the same. <BR> I would like to see a ticker that indicates the number of pounds away from goal, it would be a more authentic portrayal of my journey. Thu, 1 Oct 2015 11:26:02 EST Weight tracker Entered an incorrect initial weight. <BR> Went in and corrected. <BR> Correct weight is showing on regular page. <BR> But the weight graph still has the incorrect initial weight showing. <BR> What do O need to do? Thu, 1 Oct 2015 08:39:14 EST How to reset everything except foods? Sorry for the dumb question. I'm back after an almost 3 year absence. I want to start from scratch and enter my current weight/activity, etc. and get a recommendation for a daily calorie allowance. <BR> <BR> Is there a way to do this? <BR> <BR> I want to keep my profile, if possible, because I have a lot of foods saved... <BR> <BR> Thank you for your help! Wed, 30 Sep 2015 20:51:38 EST 30 Minute Walk At Home Video Does anyone know how many calories are burned doing this video???? Wed, 30 Sep 2015 18:21:30 EST Does Spark automatically post on Facebook? Hi, <BR> I really do not want my Spark Activity to appear on my Facebook. On the community Settings there is a check For Pre-check to post on Facebook. What does that mean? If it is checked, does that mean it automatically posts on FB? Do I uncheck that to separate the two accounts? <BR> <BR> Thanks for any help in that matter! <BR> Ute Wed, 30 Sep 2015 12:13:43 EST Garmin Activity Data Not Updating Seems to have stalled. Any ideas???? <BR> <BR> SP = <BR> Garmin Connect <BR> Steps: 670 <BR> Active Calories: 11 <BR> Distance: 0.34 <BR> Active Minutes: 19 <BR> Last Sync: 5:45 AM <BR> <BR> Garmin = <BR> 1,887 Total Calories <BR> 9.6 mi Total Distance <BR> <BR> <BR> Daily Steps 17,745 Active Calories 568 Distance 9.58 mi -- -- <BR> <BR> Tue, 29 Sep 2015 17:14:01 EST 3 day camping and won't be able to log in I don't want to break my spark streak when I'm away for 3 days. Can I "pause" my streak? Tue, 29 Sep 2015 06:20:20 EST The Spark book I remember reading the first " The Spark" and receiving points along the way as you read each chapter. Is that offered with the second book? Tue, 29 Sep 2015 03:43:42 EST points tracking on food I entered over 15 foods but I only received 7 points for it. What is wrong???? Mon, 28 Sep 2015 18:37:22 EST my daily calorie intake seems high I am 35 year old male was 238 lbs now 228 lbs. <BR> It shows a cal intake of 1850-2150 is that to high? Mon, 28 Sep 2015 18:15:31 EST Spark People won't let me accept a Leader Request. I'm so glad you're back, Kelly. I'm glad things are right as rain. :) Melissa is on hiatus somewhat. She's going bonkers, I do believe, but she's resilient and I know she'll find an even keel eventually. <BR> <BR> <BR> <BR> OHANAMAMA invited you to join "For The Love of Horror", a public SparkTeam. To learn more and join visit the SparkTeam page below and click the Join button: <BR> <BR> Mon, 28 Sep 2015 17:57:02 EST Terribly slow food tracker, please help I now remember why I quit tracking my food on the SP food tracker ..... it took me over half an hour just to track my breakfast, snack and half of my lunch just now! It is always slow for me, nothing else on here is slow. <BR> <BR> Is it a problem that tech can fix? I joined a Challenge team and need to track my food for this team and just cannot with such a slow tracker! <BR> <BR> Please help! Thank you! <BR> <BR> Gloria Mon, 28 Sep 2015 11:43:31 EST Mobile app login authentication failing Hi! just wondering if this is just me, or if anyone else is having trouble. My Android app logged me out after it stopped responding when I was trying to log my water from breakfast. now it won't log me back in, saying my username and password are wrong--but I can login just fine to the full site now that I'm at work. Rebooting the smartphone didn't work either. Please let me know if there's a deeper technical difficulty going on (in which case I'll keep the full site up for a while.) thank... Mon, 28 Sep 2015 09:53:50 EST My Challenges Section I am not the biggest fan of the my challenges section, but I am adjusting. I was just wondering if the 5K Your Way programs could be included so that they show up there. Mon, 28 Sep 2015 09:53:41 EST for Coach Jen Hi Coach Jen <BR> <BR> I lost a blog page while using Edge in windows 10 again. Below is the error message that came up as I clicked post. <BR> I will try the same blog in Firefox and hope for the best. <BR> <BR> I bet this is a window 10 or Edge problem and nothing to do with SP!! <BR> <BR> <BR> <BR> The page cannot be displayed <BR> There is a problem with the page you are trying to reach and it cannot be displayed. <BR> <BR> Please try the following: <BR> •Contact the Web site admin... Mon, 28 Sep 2015 05:53:23 EST Reminders for calendar coming AFTER the event Both yesterday and today, I got reminders considerably after the event I wanted a reminder for. Sun, 27 Sep 2015 17:59:50 EST I know this sounds nutty but...... Hi, <BR> <BR> Simply too much to explain on the short "topic" bar above. Anyway, earlier today I logged into Spark and went to my SparkPage. I decided to use the option "see all friends" and it was chaos. Other people's images were attached to the wrong username. Some people's pictures were there twice - one with their correct username but again with somebody else's. Thankfully, I took a screen shot! <img src=""> ... Sun, 27 Sep 2015 15:54:02 EST background on spark page How do I get a background on my spark page(butterflys, flowers,etc)? Sun, 27 Sep 2015 08:00:42 EST Do we get a page award to show we did challenge? I completed the fit food challenge. <BR> <BR> Do we get an award on our sparkpage to show we did? Sun, 27 Sep 2015 01:39:02 EST What is wrong with the tracker? The data were missing from 9/23 after 1pm till 9/24 8am for no reason (at least I don't realize anything). Does anyone else have the same problem before? Thanks! Fri, 25 Sep 2015 12:26:01 EST Nutrition facts not working Hi - Just wanted to report that the nutrition facts is not working. If you click the dot to the right of the food in the drop down nutrition tracker it tells you to put in a number for the amount of food - but the number is already there. Then if you click to find out the nutrition info it says everything is zero. Fri, 25 Sep 2015 10:35:37 EST Threaded commenting on blogs It'd be a great help if we could reply to people's comments on our blogs and have them know we've replied. Right now we have to go leave a random comment on their SparkPage, which doesn't link back to what someone's said, or add another comment on our blog that they may or may not see if they come back to look at it again. <BR> <BR> Thanks! <BR> Mina Fri, 25 Sep 2015 10:02:02 EST How does one enter the contest I have the points but how do we enter the contest or does Spark enter the over 300 points for us. Pat in Maine Fri, 25 Sep 2015 09:36:48 EST No JOIN Buttons on teams Please note that there are no JOIN buttons on the teams these days. It would be appreciated if this could be looked into. <BR> <BR> Many thanks. Lise <BR> Fri, 25 Sep 2015 05:42:35 EST Food tracker running painfully slow with chrome I use Chrome for my browser, and the food tracker is running painfully slowly with chrome. It takes forever to type anything in, for the results to show up, to add to the tracker, etc. It gets stuck on "processing request". Internet Explorer works just fine, so it's not my computer or my internet connection. I got frustrated and went to IE to finish tracking my food. This has been an issue all week long, but today is especially bad. I never had any issues before this week. <BR> <BR> ... Thu, 24 Sep 2015 21:46:41 EST Spark Activity Tracker Since I've installed Windows 10, my Spark Activity Tracker software needs to be re-installed every day in order for my tracker to work. That never happened with Windows 8. Is there a new device driver available for Windows 10? Thu, 24 Sep 2015 07:49:02 EST Other Goals My Other Goal check boxes keep clearing out for unknown reasons. I have checked boxes for appropriate all week. When I went in today to check off my goal progress, I found Sunday through Tuesday was empty and this isn't the first time. It is frustrating to try to remember what I did/didn't do earlier this week and then I know that my data isn't accurate. More than anything I use streaks to motivate me and when the trackers don't work, it is discouraging. I can't figure out what I could b... Thu, 24 Sep 2015 00:18:06 EST goal bar How do I add one of those weight loss goal bars? Wed, 23 Sep 2015 21:25:00 EST Home screen does not update nutrition or exercise Ever since the new web/app design, I noticed that the home screen does not update when I enter food or exercise and then hit the "home" button", the amounts for each on the home screen are not updated. On the PC, I have to hit refresh to get it to update. On the IOS app, I sometimes cannot get it to update. If I go back into the food entry, everything is there, but not on the home screen. <BR> <BR> IOS8, Window 7 Enterprise using Chrome. Tue, 22 Sep 2015 14:13:19 EST nutrient analysis How do I enter food that I have eaten so that I may get a printable nutrition report (analysis)? I do not see where I can accomplish this? Tue, 22 Sep 2015 12:42:00 EST food tracker I was noticing that many of the prepackaged foods on the site give the wrong calories. Is there any way to edit them for the right calories. I know they are put in by other people but the foods must of been changed to different calories since they were put into the system here. Tue, 22 Sep 2015 12:26:58 EST Cannot print recipes/Can only save When I want to print a Spark recipe, I choose More=, Print, and the print screen appears with an orange Print Recipe button. When you press this button, you get a Print screen with the recipe on right, but your only option is to save. <BR> What happened to the ability to print a recipe that you like? Tue, 22 Sep 2015 07:09:32 EST Sinc to Fitbit? Is there a way to sinc our SP account to our fitbit account? Mon, 21 Sep 2015 20:02:49 EST Where did my goal board go? Can't find it in the new format. Help? Mon, 21 Sep 2015 14:55:59 EST Windows phone app? When will Sparkpeople come up with an app for Windows phones? Mon, 21 Sep 2015 12:39:50 EST Upright photos flipping only when uploaded I have never had any trouble with my photos uploading exactly as they are. However 3 photos I uploaded today all are turned to the side. In my photos file on my computer are upright and they only flip when they are uploaded to Sparkpeople. Can anyone please tell me why this is happening and what I can do to fix it, very frustrating. Thanks Sun, 20 Sep 2015 14:59:16 EST spark points on the app What's up with the spin the wheel on the new app?!?! <BR> <BR> I've gotten zero points a couple of times now and I also keep getting one point days. I don't care as I've been on for a long time, but I remember when I was first on and the wheel gave one point. It sucked. Zero points on the points wheel, that's not cool. I'm using the app on my kindle and that's my check in for the morning. It's discouraging. <BR> <BR> Thanks for listening. <BR> <BR> Rachel Sun, 20 Sep 2015 11:46:18 EST Where are the Team Digests? It is 10:19 am EDT on Sunday, September 20th and there are no Team Digests. Usually they are in my inbox shortly after midnight. Sun, 20 Sep 2015 10:21:05 EST Ability to block? Not sure if there is a way to block a specific member from viewing your information? There's someone who probably means well, and maybe I'm just sensitive...But I interpret the wording to be condescending. I know the things I struggle with and am proud of might seem pathetic to some, but It's about small changes, one step at a time. This is a community that's supposed to show support....After I read this user's comments I think to myself "Well, do you feel better about yourself now?" <BR> <B... Sun, 20 Sep 2015 07:57:36 EST Diabetic menu plans Where can I find menu plans for Diabetics? Sun, 20 Sep 2015 01:04:59 EST weight scale I can not get my correct weight to come up on the message boards. Every pound I lose I want it to show, please. It shows up on my weigh in place. Sat, 19 Sep 2015 12:43:12 EST Delete a Thread I'm sure this question has come up before, but, as a team leader, is there a way to delete an entire thread so that it does not show up in a forum? Fri, 18 Sep 2015 19:48:36 EST Favorite Foods How can I delete foods from this list? Many of them I no longer eat. <BR> I saw a link to remove foods but only the foods I just listed come up!! Fri, 18 Sep 2015 15:16:39 EST chef meg video points-return error msg I can watch her videos... but when I click on the points button I get an error message. This has been happening for a couple of days now... At first I thought it was a fluke... but.... <BR> <BR> the screen that comes back has this address: <BR> <BR><BR>sparkpoints_content_tracking.asp <BR> <BR> <BR> with this message: <BR> This webpage is not available <BR> <BR> was going to give you a prnt scrn image but could not figure out how to attach it to t... Fri, 18 Sep 2015 08:00:56 EST Posting a blog with MS Edge I have just written a blog and when posting it I ended up on an error page, no way of getting back to my writing. <BR> <BR> All it said was error displaying page call your admin. <BR> <BR> I am using Windows 10 and Microsoft Edge. <BR> <BR> This is the second time this has happened but I can't remember if it has ever worked as I normally use Firefox <BR> <BR> Trev <BR> Fri, 18 Sep 2015 07:11:46 EST What apps link to sparkpeople for walking I finally gave in and updated my iPhone n see that the sparkpeople app doesn't do GPS tracking, so upset (please bring it back, more than one app sucks n makes it more fiddly). Does anyone have a list of App Store apps that sync well n easily with sparkpeople? Fri, 18 Sep 2015 04:25:18 EST Login Streak Reset? I logged in tonight at 9:25pm Pacific Time and it said my login streak was set at 0. I know that it was reset because of East Coast Time. I would like it to be set back at my normal login streak number, since I did log in today. Fri, 18 Sep 2015 00:29:25 EST Technical: The speed on Spark People has been unusually slow for me. I am not sure it has to do with my provider or perhaps an over load on Spark People. Tracking food and exercise is impossible. The city I live in accepts only one provider. Someone suggested FIOS. Could that be a solution? Is it wireless and has more than one speed.Anyone else have trouble w speed on Spark People? <BR> Thu, 17 Sep 2015 23:28:45 EST my goals I set goals but every time I try to update them I cant find them. It takes me to my start page but I cant enter any info I found the page only once when I set it up and I have no idea where it is as it was my first day can some one tell me how to find my goals so I can track them daily. <BR> <BR> Thanks Thu, 17 Sep 2015 12:04:54 EST My pictures have disappeared from my page. Today I noticed most of my pictures are gone, don't know what happened, they were there yesterday. Can you help? Thu, 17 Sep 2015 11:34:16 EST spark points not given for videos I watched several videos today and when I clicked on the give points I got a site error, tried repeating and reloading but it is the same. Thu, 17 Sep 2015 09:33:51 EST Spark Goodies not given for spin. Technical glitch You have already claimed your prize, please press the back button. Lol <BR> <BR> It's no laughing matter though. I won 50 Spark Goodies, but when I pressed to get them that's what I encountered. <BR> <BR> This is not for me as much as for anyone that this happens to. There is a technical glitch that needs to be fixed. <BR> <BR> Thanks Wed, 16 Sep 2015 23:05:30 EST How to unsubscribe to friend's status comments I made a comment on a friend's status update, and somehow got signed up to follow it. Now I am getting an email every time someone comments on her status. The email states, "****Unsubscribe Information <BR> To stop receiving this email notifications [sic] when a comment is made do not click on the above link." <BR> <BR> Ok, I know what NOT to do. What do I do to stop getting these updates that someone has commented on that status? And wouldn't it be better to require people to actually... Wed, 16 Sep 2015 19:40:15 EST Question: Why can't I find SparkPages for names I I received an email saying JOANN25 had entered a comment on one of my blogs. When I clicked on it and went to my blog I noticed there wasn't a SPARKPAGE button under the name so I went and searched for JOANN25 and it couldn't be found. Is there really a person behind this name or what? What's happening here? Wed, 16 Sep 2015 16:25:08 EST Spark Recipes points I love using the Spark Recipes. <BR> <BR> Today when I click the get your sparkpoints button, it tells me that the sparkpage is not available (I've tried both Chrome and IE as well as the new browser on Windows 10) <BR> <BR> Make sure you’ve got the right URL: Wed, 16 Sep 2015 14:59:57 EST Can you export nutrition tracker info from the sit I had been a very detailed user of this site a number of years ago and I was very successful losing weight and living healthier. However, I stopped using the site when one too many of the ads on it contained a virus and I got tired of having to deal with the risk to my computer. I am ready to give Sparkpeople another try and since I need to lose weight again, I'd like to go back and look at all the meals that I ate on a day-by-day basis (if I had success once, I might as well do the same th... Wed, 16 Sep 2015 06:37:41 EST ? technical I used to use an old laptop to Tue, 15 Sep 2015 23:41:30 EST Finding lists of exercises - NOT articles I'm so frustrated. Ever since SparkPeople changed things around, I can no longer find the list of exercises. I don't want articles, I want the list so I can select exercises to do. <BR> <BR> Thanks for saving my sanity - or what's left of it. Tue, 15 Sep 2015 20:35:28 EST disconnecting bodymedia I can't seem to disconnect my bodymedia from sparkpeople. I no longer have an account with them so I'm not sure how I can do it. Help! Thanks in advance. <BR> Tue, 15 Sep 2015 19:29:45 EST Take over inactive team I would like to take over an inactive team. I think since the team and the leader are both inactive, the option to take over the team on the team page is not present. <BR> <BR> The team name is: Dentonites <BR> <BR> The url is: <link> </link> Tue, 15 Sep 2015 17:32:33 EST "Other Goals" missing from app? I have been checking the message boards for info on how to find or put my "Other Goals" back on my home page, or at least access them from the app. I have seen several references to "Step 2" but don't see anything like this in my app - what are you referring to and/or how do I access my "Other Goals" from the app? Tue, 15 Sep 2015 14:35:40 EST Unable to Post Emoticons When Using My ipad I've not been able to post an emoticon in my messages on my ipad. <BR> The button is there, but when I tap it, it turns white with blue lettering, and nothing happens. The emoticon page does not appear so I can choose one. Tue, 15 Sep 2015 14:27:22 EST