SparkPeople Site/Technical Help Messageboard Have a question about your program or the web site? Get answers here. SparkPeople Site/Technical Help Messageboard Mobile site problem I recently changed my user name to the above. I have using the mobile with that new name and password for about a week. Now all of a sudden the mobile app wants me to login under the old name and password. I do NOT have two accounts. Only one and I do not know how to fix this. Need help, please. Thu, 28 Apr 2016 22:29:13 EST mobile app My mobile app stopped working and when I uninstalled and reinstalled I can't get it to match my desktop entries. When I try to log on to the mobile it says that name is linseed. Its like Im a whole new person. How do I get to the mobile app with the same username as I do here at my desktop? Thu, 28 Apr 2016 13:35:02 EST Goodies are not showing up on my spark page. Spark friends are giving me goodies but the goodies are not showing up on my spark page. They used to be there but now I'm only able to see them after I click on "See all of Sunlitsparkles goodies" Please help me figure this out. Thanks Wed, 27 Apr 2016 23:19:38 EST Fixing mistake on recipe I created!! Upon submitting a recipe for my homemade coleslaw I realized I made a mistake. <BR> How do I delete it and start over. <BR> I don't want to give misinformation. <BR> Please help!! <BR> Allie <em>24</em> Wed, 27 Apr 2016 17:24:12 EST Friends I have a couple of friends that might want to join spark people. I had an icon for that. Now I can't seem to find it. Where do I go on the site to send them an email? Wed, 27 Apr 2016 06:56:45 EST Game Room Could you please look at the Game Room. There are a lot of entries that are just there to rack up the points. They just get in the way for those who are looking for something challenging. <BR> <BR> Thank You, Dennis Tue, 26 Apr 2016 23:13:14 EST Can't enter info I recently signed up but can't get past the page asking for birth date. I enter the info on the page and a green check mark shows up next to it. I click the button at the end and get a message to enter my birth date. Although I can't get past that page I can get to other places (like here) but would like to create a page! I am getting mail (articles, etc); read them, then click the button to get points. It says that user does not exist. <BR> Help! Tue, 26 Apr 2016 15:34:02 EST Using app on iPhone while traveling I NEVER EVER USE THE APP ON my iPhone5 or iPad because I cannot get to the forums where I check in each day. Or for the 5% challenge I participate in. The only thing that works easily is the daily wheel The exercise is ok but I don't do food log. I always log in through Safari or Firefox. <BR> <BR> But I am traveling and want to stay with the challenge. Am I doing something wrong on the app or is it just limited in the available features in the app Tue, 26 Apr 2016 13:50:38 EST Where are SparkFavorites? I saved something to SparkFavorites, but where on the site do I find my SparkFavorites? Tue, 26 Apr 2016 10:59:29 EST Changing Nutrition Program? Help, please! I would like to change my nutrition plan but I can't seem to find a place to see the options available. Any help greatly appreciated. Thank you! Tue, 26 Apr 2016 09:13:40 EST Editing favorite foods How do I change the nutrition on my favorite foods or change the name of the food. I don't want to remove it and rewrite the whole thing. Mon, 25 Apr 2016 21:12:36 EST App Down? I have the Android app and suddenly I was kicked off. When I tried to log in again, I kept getting error messages. I changed my password, tried to log in using Facebook, but keep getting errors. I can log in fine in a web browser but not the app. Is anyone else having these issues? Mon, 25 Apr 2016 18:38:39 EST Changing settings I would like to change the settings as far as carb/fat/protein in my app. <BR> Is this possible? <BR> I cannot eat as many carbs as the app wants me to, in order to remain in ketosis. <BR> Thanks in advance. Mon, 25 Apr 2016 18:18:17 EST Different "calories burned" numbers On SparkPeople.TV . the 37 minute "Dance and Be Fit" video states a calorie burn of 233, but your tracking feature gives 148. Which is correct? And if it is 233, how can I change it? Mon, 25 Apr 2016 12:18:14 EST How to update daily calorie range I have lost some weight and the last time I put in my weight it said I may need to adjust my daily calorie range and gave a link to do that. I didn't click on it then, but now I'd like to let SparkPeople automatically adjust my daily calorie range based on my weight loss, but I can't find the page to do that. Can anyone help me find that? <BR> <BR> Thanks Mon, 25 Apr 2016 11:25:35 EST recipe calculator Can I edit or delete a recipe that I used on the calculator. It was never my intention to save it, I only wanted to know how many calories were in the recipe. I didn't create it but I used the calculator and now I want to delete it. Sun, 24 Apr 2016 14:26:13 EST Exercise of the day mailers I used to get a mailer everyday each with an exercise demo. I really liked this. I couldn't do all of them but the ones I could do I kept and kind of turned it into a routine when I couldn't go to the gym. But suddenly I stopped getting them. Why? And how do I start getting them again? Sun, 24 Apr 2016 11:40:30 EST Daily fitness report? Is there a way to print a daily fitness report, similar to the daily nutrition report that can display up to seven days? I'm working with a personal trainer once a week and would like to show her what I am doing each week without having to write everything down separately or hand her my phone. By the way, I love the daily nutrition report! I think it would be great to be able to pull it with exercise and water consumption all as one report to get a true picture of my daily actions in one pla... Fri, 22 Apr 2016 08:40:00 EST HELP I THINK MY SPARK MAIL... HELP I THINK MY SPARK MAIL IS NOT WORKING RIGHT... WHO CAN I CONTACT IN SPARK MAIL TO ADDRESS THIS ISSUE? <BR> Thu, 21 Apr 2016 15:26:58 EST information not syncing back and forth I have the app, which I love, and sp on my computer. I have signed in to both and can't seem to get the information to share back and forth. Not sure what I am doing wrong? HELP??? Thu, 21 Apr 2016 11:37:37 EST Total Lost How can I change my 'goal'? It's showing my current weight & weigh-in's, but it keeps showing my start at a lower # (it says 'go from 300 to 250' when it should read 310). I want credit for those 10 lost!!! Thu, 21 Apr 2016 07:49:11 EST Wrong answer in Trivia According to a trivia question I had today, apples are the fruit that contain the most pesticides and are on top of the dirty dozen list. That is not true anymore. The 2016 dirty dozen list has strawberries listed as the fruit that contains most pesticides. <BR><BR>_list.php <BR> <BR> It would be great if you could update this question. Thanks! Wed, 20 Apr 2016 23:44:05 EST Sparkpeople TV videos not loading for me I'm been clicking on random videos on Sparkpeople TV and can't seem to get any of them to play. I don't have any trouble getting the videos to play at the Daily Spark. Is there some kind of setting I need to check on my computer? I am on a laptop running Windows 8.1, latest version of Flash & Java installed and enabled. <BR> <BR> Thanks for your help! Wed, 20 Apr 2016 20:55:39 EST Bonus spin page What is up with the bonus spin wheel today? It's BLANK! Wed, 20 Apr 2016 16:12:52 EST Exercise Calories Is there a way to set up Sparkpeople so that my exercise calories are NOT added into my daily calorie goals? I don't want to eat back my exercise calories and I can't figure out how to change this. Wed, 20 Apr 2016 13:19:25 EST Sparkpeople TV Does anyone know how to get to Sparkpeople TV - other than from My Spark Points page and then view a video. <BR> ** this is where i can save & view the videos for my workout routine. <BR> But I can't find another spot in the website to get there and its a bit of a pain because once your done you have to start back into SP to do anything else. <BR> HELP! Wed, 20 Apr 2016 10:27:16 EST Meal plan showed up I obviously clicked something that is making "meal plan" lists show up underneath each of my meals on my nutrition page. I do not want them there - how do I make it go away? Thanks!!! Wed, 20 Apr 2016 08:59:05 EST Hi all <BR> <BR> OK this may be weird, but I wanted to cheek out my old board from are those still available or are they gone. Its been ages since I even looked there. <BR> <BR> Thanks for the info <BR> Wed, 20 Apr 2016 03:38:25 EST Remove a favorite food How do I remove a favorite food that I entered in manually? There is no "add to favorites? Yes or No" toggle for these items, so I can't seem to remove them. I'd mostly like to know how to do this on the app. Tue, 19 Apr 2016 20:52:56 EST Search message board topics Why can't I search the message board topics? Tue, 19 Apr 2016 20:50:13 EST Finding Favorites page I don't have any problem adding "Favorites" but once I leave that screen, I can't find them again. What's the pathway to "Favorites"? <BR> <BR> Thank you. Tue, 19 Apr 2016 17:46:10 EST Tracking steps I have a striiv and would like to track my steps or miles walked, how do I do that. Tue, 19 Apr 2016 16:01:40 EST Fiber not listing correctly I am doing the F-Factor diet. It is working great and I have lost 8 lbs. so far. However, I am trying to use the tracking tool and I am having difficulty entering in the fiber. For example; cucumbers have fiber, not much, but they have fiber. The food list doesn't show the fiber, only carbs and calories. I tried to add a new food, but I don't see a way to list the fiber content. Tue, 19 Apr 2016 12:20:17 EST Fitness tracker for swimming Can someone *please* fix the fitness tracker for swimming? It is really, REALLY messing up my results because it's wildly inaccurate. It suggests that for my average 80 minute swim -- which is still a power swim, but not, you know, Olympic calibre -- I'm burning about 1330 calories, which is not even close to being accurate. I burn roughly 900. <BR> <BR> The problem is that since swimming is the bulk of my workouts, everything else is off. My calorie consumption window is completely off and... Tue, 19 Apr 2016 11:22:23 EST Duplicate comments Whenever I comment on a members Spark page, the comment posts twice even though I only post once. This has been happening for several weeks now. Tue, 19 Apr 2016 06:19:44 EST trying to get app on cell phone It was install but won't go past log in, no message. I went out and reboot and the same thing happen. Mon, 18 Apr 2016 23:28:22 EST Spark mail I keep getting emails saying I have spark mail, but when I got to my inbox I don't have mail. Mon, 18 Apr 2016 18:38:20 EST Editing my sparkpage. I took it offline like you said and saved the changes. Now, I have nothing checked under the settings. But, on my Spark Page it says Edit my Spark Page, but then it says add as Spark Friend, which I don't want to add myself as a friend. And it says Leave Comment and Recent Message Blog. I don't know what I have unchecked or did wrong. And people say they can't leave a message on my page. I have that unchecked now. Everything is unchecked except my nutrition <BR> tracker and fitness track... Mon, 18 Apr 2016 11:26:53 EST Repeatedly asked to log in I'm sure it's something I changed in settings trying to speed up my slow iPad but I can't figure out what or how to undo it. <BR> Every time I come to SP I must log in, and even when I go to comment on a members blog or anything else I am asked again and again. <BR> Help! Mon, 18 Apr 2016 10:06:35 EST Downloaded Apps with no update in Sparkpoints Hello - I downloaded two apps last night, but I haven't seen it reflected in my Sparkpoints yet. Just curious if I missed a step. Thank you! Mon, 18 Apr 2016 00:35:37 EST Unable to Post Comments to Anyone's Page Tonight. I have been trying for over an hour on about a dozen friends' pages to leave a comment, but have been unable to do so. I don't know what's going on, but I am letting you know. I have closed my browser, tried another browser, re-started my computer, - all to no avail. Please I hope you fix this issue. Thank you. <BR> <BR> When I return to the page, and click the "Leave A Comment" button, my message appears for a split second, but then disappears. <BR> <BR> Funny, I was able to do it her... Sun, 17 Apr 2016 23:12:49 EST Deleting Food Groups on Nutrition Page I can't seem to find where to delete food groups (in "Groupings" tab) that I no longer use. <BR> <BR> <BR> Can anyone help??? Sun, 17 Apr 2016 13:59:48 EST comparing state fitness point totals I now I once saw a listing of fitness points by state team totals, but I don't remember how I found it. Would someone direct me, please? tx Sun, 17 Apr 2016 11:14:55 EST Unable to rotate pics before posting! Why can't I rotate pics before posting now? <BR> <BR> There used to be a function to do that! <BR> <BR> What happened to it? Sun, 17 Apr 2016 05:25:57 EST Need help...please I'm very new to SP and I love everything about it. One problem I'm having though is that I don't know how to track my exercise. It has been years and years since I exercised and I went back to an old series of exercises that I knew were tried and true. Trouble is, I don't know how to track things because I don't know what they are. For example, I do a series of leg lifts: side, back, calf, ones with twist...I don't know how to track this stuff. I had to look up what a burpee and a plank are. ... Sun, 17 Apr 2016 01:43:01 EST Weight not showing correctly in report? My weight is currently 160.5, but my weight report graph shows me between 165 and 166. Is the software unable to handle the decimal point for some reason? Sat, 16 Apr 2016 12:17:20 EST My Spark Page When I went back to CAESLINGER from MAMAWOF5, some people are telling me when they go to the CAESLINGER page it says something like I am not there. <BR> Also, my phone and tracking on pc were synced, but now they are not doing it. I am using the same user name and password. I have a shortcut to Spark to track my food and it doesn't ask me for my username and the password, could that be the problem with my phone not syncing with the computer? <BR> Thank you for your help. Sat, 16 Apr 2016 11:53:08 EST Workout Generator what happened to the Workout Generator it used to be on the Fitness tracker? please tell me you did not take it away! I thought it would alwaysbe there! Fri, 15 Apr 2016 20:59:18 EST Garmin Connect Data not showing I got a Garmin VivoSmart HR recently. I went through the online process on the site to add it. On my fitness page I see the fields on the top for the garmin data, but nothing shows up... no steps or anything. It says it is synced... but zippo showing. Appreciate any help... I think it is way cool to be able to sync my Garmin with Spark People... just need it to work! Wed, 13 Apr 2016 20:29:15 EST trying to find food tips videos Wow, that sure is a step back, now instead of clicking in one place and getting there, I have to click on watch a video, then get just exercise, so click on food and watch the computer spin and spin while looking for the right place and get a random meatless recipes video, then click on tips, not much of a step forward to have to go from place to place to place, and the loading of tons of exercise videos is slowing down even my very fast computer with 16 G of ram, can't imagine what it would ... Wed, 13 Apr 2016 18:45:07 EST Log-in Trouble My username and password work when I log in on my cell phone or my computer, but when I try to log in on my kindle app, it's saying that the username or password is wrong. I've tried multiple times and I don't want to have to reset my password just because it isn't working on one device. Any solutions? Wed, 13 Apr 2016 15:32:09 EST saving exercise videos to favorites 2 days ago I saved a video to favorites. Today I tried to pull it up and can't find favorites. Tried to save a different video so I could access it that way (worked in the past) There is no save option. Did you make changes? can we still access what we have previously saved? <BR> HELP!!! Wed, 13 Apr 2016 12:13:00 EST Fitness Tracker Issues I've done a couple of the SP fitness videos, and after I have hit the "Add to Fitness Tracker" button, it is not showing up on my tracker. I did notice that the pages for the videos has changed, is this possibly a bug in the system? If not, how can I track the videos? Wed, 13 Apr 2016 10:38:47 EST User Name Spark_Merle has been trying to help me with my more than on account. The last time I couldn't log in as I forgot to be in the account I wanted closed, so it closed all of them, I guess. But when I try to log in with the username I was using, it tells me it is in use. Is there anyway to correct this? I feel so dumb. I have done this numerous times today and still messed it up. <BR> I would take anyone however that can help me with my problem. <BR> I know you can't help me with my stupid... Tue, 12 Apr 2016 14:25:25 EST Joining Challanges I have joined the 28 day challenge and I can't figure out how to find it or track what I have done. How do I do this?? Tue, 12 Apr 2016 12:27:42 EST The chages to my page won't save. Hi have been trying to change to color on my page and It just won't save and stayes orang all of the other stuff has saved like my info but the color won't change I get a error when I try please help? Tue, 12 Apr 2016 09:08:18 EST Query about Grouping Hi team' <BR> <BR> I'm in the UK and have had to amend the sodium figure in every item in my favourites list. <BR> <BR> My question is; will those items in my Groupings list have been automatically updated? <BR> <BR> if not, is there a speedy route to edit the nutrient values in my Groupings list? <BR> <BR> thank you, team Tue, 12 Apr 2016 06:12:11 EST Looking for food eaten in the past How do I find a food item that I have logged, but it wasn't put in my "favorites" list? I don't want to go through every day I have used SP! Mon, 11 Apr 2016 16:28:09 EST Recipe on other site Hi, so I'm using a recipe I found on another site, and I want to use it for my nutrition tracker, but I also don't want to add it to my recipes because that would be copyright, right? <BR> So what do I do? Mon, 11 Apr 2016 10:07:57 EST Exercise Tracker (Favorites) Hi, <BR> <BR> I am trying to figure out how to clean up my favorites list in my exercise tracker. I have a lot listed that I no longer do and I dont know how to delete them, there is no delete key like there is in the food tracker. I dont want to delete "multiple exercises" I want to delete "unwanted exercises" <BR> <BR> Thank you, <BR> <BR> Shellie Mon, 11 Apr 2016 07:55:11 EST Mileage totals Yesterday I entered into the exercise tracker an exercise twice. I then deleted one but the total for the week is now twice what it should be. Is there anyway to correct this? <BR> <BR> <BR> Trev Mon, 11 Apr 2016 04:03:14 EST Maybe i am just dumb Okay, I cannot see at all how to start a blog on this page. Maybe I am just dumb and can't see it, but I am already frustrated! How so I start one?? <em>234</em> Mon, 11 Apr 2016 02:38:40 EST How to Add Favorites How do I add an exercise to my favorites? Mon, 11 Apr 2016 00:33:50 EST submitting a recipe How do I submit a recipe? Thanks. Sun, 10 Apr 2016 23:48:32 EST Help with my Fit Bit HR I have it sync with my phone, can it be added to my page here?? <BR> <BR> It did not come with very good instructions, I found a site on the PC that's how I got it on my phone, but there is much more to this I don't understand, does anyone know about this little gadget?? Sun, 10 Apr 2016 22:14:30 EST Nutritional tracking for Bariatric surgery patient I had gastric sleeve surgery about 7 months ago & would like to track my daily nutrition information, however, the tracker will not let my calorie intake be below 1000 calories a day. My calorie intake is between 600-800 calories a day. How can I track my nutrition information properly if I cannot enter the proper information? Sun, 10 Apr 2016 18:12:04 EST Food Log not displaying properly Thuis is about Sparkpeople mobile (version 4.06), running on IPhone 6 with IOS 9.3. <BR> <BR> My food log is not displaying properly, some of the entries in a meal are partly covered up by the other entries. This happens fairly regularly. <BR> <BR> Known problem? Sun, 10 Apr 2016 15:30:09 EST Android app stopped working I have a Samsung Galaxy S4. I updated my phone and the Sparkpeople app. Now the app isn't working. It loads and I can see my main page, but I'm unable to log any foods, get into chat, or view anything. It acts like it's going to let me find a food, but when I click the search button, nothing happens. It's like the buttons just stop working. <BR> <BR> Super bummed - I live and breathe by this app. Sun, 10 Apr 2016 10:56:39 EST Email/Messages Am I the only one not receiving the daily emails from Spark? It is day 2 and I haven't received and correspondence from SPARK. I normally receive at least 2-3 daily. <BR> <BR> Thanks in advance! Sun, 10 Apr 2016 08:40:11 EST Portion References Would be Great It would be nice to have a drop down tab in the Nutrition area that gives visual clues to portions. Like the deck of cards = ## ounces. A dice/1" cube = ## ounces. Visuals so we can get closer to recording our actual intake. Some times ounces doesn't mean much to me. At least I'm not challenged when the food is measured in teaspoons/Tablespoons/Cups! Sat, 9 Apr 2016 23:55:26 EST A team member asked ?, Team points I am a leader on the Spirited Under Dog (Dawggie) team a part of the 5% Community team where we aim to lose 5% of our weight in 8 weeks. <BR> <BR> Today I was asked "What does it mean when I "win 50 points for the team?" <BR> <BR> I've looked around, and the answer isn't coming right up. LOL I've been on Sparks for 5 years and I have NOOOO Clue ! <BR> <BR> Thanks ! Sat, 9 Apr 2016 22:51:10 EST UNABLE TO EDIT BLOG COMMENTS <BR> When I try to edit a blog comment that I have made on another's blog, it does not update with the corrections, it stays the same. <BR> <BR> Please correct this issue. <BR> <BR> Thank you, <BR> Sat, 9 Apr 2016 20:50:30 EST Issue with links I'm having problems getting links to post in discussions and in my blogs. Here's an example: <BR> <BR> I posted this link in my blog today <BR><BR>hoQ <BR> <BR> and when I hit save (in my blog) a space was inserted between the "c" and the "h" in "watch" - then the link doesn't work <BR> <BR> I edited my blog and removed the space, but when I hit save, the space is reinserted. <BR> <BR> If I use the "add a link" button the same thing happens - the ... Sat, 9 Apr 2016 18:26:51 EST Menu planner There was a little meal planner in my feed the other day that you could use when you didn't know what to eat gave you the option of picking a meal and little tabs for protein grain dairy veggies fruit and extras , think it also had salad and sandwich options. I can't find it now tho. Can someone help me find it again. Sat, 9 Apr 2016 13:49:17 EST Can not download fitness videos I got a new computer and now I can't watch the fitness videos. The ad plays just fine but then I get an error message that says: <BR> <BR> Error Code: PLAYER_ERR_TIMEOUT <BR> Could not download video <BR> <BR> Any idea how I can fix this? <BR> <BR> Thanks! Fri, 8 Apr 2016 20:52:21 EST Android Phone App I am unable to delete the meal plans from the tracker on my phone mobile app. Fri, 8 Apr 2016 19:51:22 EST adding pic How do I add my picture to my user name? Fri, 8 Apr 2016 17:55:22 EST Weekly Spark Calorie Goal amount not changing When I go to the Spark Activity Tracker page, the weekly calorie goal and amount so far does not change. It's been at the same amount at 78% of goal and 1360 calories burned so fat for the last whole week! <BR> Anyone else having this problem? It should have been changing as I exercised during the week. I did put in a new battery last week but it should have been fine this week! Fri, 8 Apr 2016 15:07:30 EST Create a MONTHLY appointment in the Planner Hi there - does anyone know how to set up a monthly repeating appointment? The only options I can see are for Daily, Weekly and Yearly repeats. Am I missing something obvious?! Fri, 8 Apr 2016 06:08:35 EST Need help please frustrated,thanks Hi can someone help me fix this? <BR> <BR> For the past few days I have been going to input what I have eaten. <BR> The panels had space for me to input what I ate and had calorie and nutrition goals for each meal for that day. <BR> This based on my needs,diabetes and high bp. <BR> There was a meal plan somewhere BUT it was not viewable and I dont want it to be. <BR> I want to input my own and strive for the recommendations and goals provided. <BR> <BR> NOW heres the problem. Today when I l... Fri, 8 Apr 2016 05:41:59 EST Spark points for App downloads??? Merle, I had to start over, as you know, and that means re-downloading all the Spark people Apps. I have started that but am not getting my points credited for doing so.??? I deleted the old acct, and all apps so I could re connect the new acct to the new apps. Can you help?? Thanks so much in advance!! <BR> Elaine Thu, 7 Apr 2016 18:45:04 EST What is the date Spark People started? When is the anniversary? Also, on the cd of THE SPARK, Chris talks about a team, Spark Earth. Can't find it, any ideas? <em>252</em> <em>244</em> You are ALL <em>345</em> Thu, 7 Apr 2016 17:28:53 EST Macro goals are different on my pie chart! I'm upset because, all of a sudden, my pie chart goals are out of whack. For example, my fat goal % went from 14 to 28. I'm not sure if the grams were changed on my macro goal sheet, but I would like to reset it please Thu, 7 Apr 2016 14:37:51 EST Not getting notices of articles or SP posts Yesterday I did not get any notices of articles on Spark People or of people posting on my teams. I attempted to find the postings on my teams when I realized I wasn't getting any. Thu, 7 Apr 2016 14:31:11 EST Company team Board How do I create a medium company team page? Our office would like to use Sprakpeople to unite everyone in fitness. I do not see a way to create a company team page. Thu, 7 Apr 2016 11:25:40 EST Calorie tracker Where did the search option go? I'm back on spark people and remember being able to search food to add. Now all I can find is where to enter all nutrition facts yourself. Thu, 7 Apr 2016 11:09:06 EST how do u delete foods that u decided not to eat? also exercise that u cannot change.? Wed, 6 Apr 2016 16:57:25 EST Reply window freezing up and not loading Hi, <BR> For the last two weeks the SP app has not been loading the window you reply in. I have reinstalled the app 3 times and it has solved the issue for a short period of time. But now it is not working. Using HTC ONE phone on Verizon. App is usually very reliable. Thanks Dave Wed, 6 Apr 2016 15:42:54 EST Amending nutritional info Hi, <BR> <BR> I added a new food that wasn't on the list but forgot to input how much protein there was and I don't know how I can amend it! <BR> <BR> I can see why everyone is unable to do this due the problems it might cause! but surely the person who added a new food should be able to amend this. <BR> <BR> Can anyone help? <BR> <BR> Thanks! Wed, 6 Apr 2016 13:21:12 EST Cannot download app for Samsung 5 Hello, <BR> <BR> I've tried several times to download the SparkPeople app on my Samsung 5 through the Google Play store and Amazon. Nothing works. I even added all outstanding updates to the phone and it still will not install. Any suggestions? <BR> <BR> Thank you in advance for your assistance. <BR> <BR> Cathy Wed, 6 Apr 2016 10:23:52 EST EDIT COMMENT ON BLOG POST? I have been trying to edit my comments on some comments that I make on other peoples blog posts. The comment gets posted just the same without the edit made. <BR> <BR> Help!? Tue, 5 Apr 2016 07:17:51 EST Featured Blog Posts - why always the SAME people? Dear SparkPeople developers, <BR> <BR> Why is it that the same old bloggers are ALWAYS being allowed the "Featured Blog Post" of the day????? I find this irritating and dull. There should DEFINITELY be some diversity among our members here, yes? <BR> <BR> For a change I would really enjoy reading a different variety of member's people all the time...... <BR> <BR> Please look into this issue. <BR> Thank you, <BR> ALICEART2010 <BR> <BR> Tue, 5 Apr 2016 00:24:51 EST How to get to Spark coach? I need to sign up for spark coach ...... and can't seem to remember how or where to do this? ..... Mon, 4 Apr 2016 20:02:15 EST Where do I go to take the calorie 'quiz'? I want to re-take the quiz to find out how many calories SP says I need. Where can I find this? I found where I can choose and update there, but I want SP to tell me... <BR> Thanks! Mon, 4 Apr 2016 13:26:02 EST Need help connecting Misfit Shine to Sparkpeople My Misfit Shine is working; however, it does not connect with my account. <BR> <BR> Thanks for the assistance, <BR> <BR> Jan Mon, 4 Apr 2016 05:42:46 EST iphone to main site question. Hi, <BR> <BR> How do you get to the main site when you're on the mobile app. Whenever I try all I get is a watered down version of the main site. Is there a way? <BR> <BR> Thanks Mon, 4 Apr 2016 01:09:38 EST Calorie Percentages Has anyone else noticed a discrepancy in the calorie percentage breakdowns? <BR> My phone app says 51% carbs, 22% fat & 27% protein. <BR> My online one says 40% carbs, 39% fat & 21% protein. <BR> <BR> The meals/snack are identical in each one. Sun, 3 Apr 2016 19:26:45 EST My SPage pics are loading with the newest first, I keep my history by WHEN I add a photo. Oldest on top. Now for some reason the newest, I am adding are first. I DO NOT want to re-organize all the photos, I want to keep the history, can you help? <BR> THX! I love SP! Sun, 3 Apr 2016 16:04:30 EST SPARK-Summary Calendar There are SO many resources available on SPARK that it is difficult to navigate them all. I just read a posted article about the Summary Calendar. I was totally unaware that it existed. Now that I've found it, via the article, how do I find it again? I don't find it under any of the menu headings. Am I just burning the last of my already limited supply of brain cells? Any help appreciated! Sun, 3 Apr 2016 15:41:31 EST Live Link on SparkPage? I would love to put a link that works from my SparkPage to my SP Success Story. Is there a way to do that? Sun, 3 Apr 2016 15:07:22 EST Can you delete some exercise "favorites" for me? I know, I added way too many exercises as "favorites". <BR> The list is now so long that I can't scroll all the way down to the bottom. <BR> I want to delete some of these...OK, a LOT of them... <BR> I checked the boxes of those I wanted to delete but because I can't scroll all the way down to the bottom to click on the "SAVE" button, I can't delete them. <BR> <BR> So, my question is, if I gave you a list of exercise "favorites" to delete, could you do that for me? If so, how many is the... Sun, 3 Apr 2016 14:09:51 EST Change settings Where can I change my settings and preferences to who can see blog posts? Sun, 3 Apr 2016 12:17:57 EST Connecting android app to mac computer Hello- I am using the Spark people app on my android phone. It does not show all my entered food onto my page on my desktop - however it shows my synced fitbit stats on my mac desktop computer but not my app on my phone! <BR> Help! :) <BR> <BR> Sat, 2 Apr 2016 21:11:24 EST Cannot Delete from Food tracker I'm not sure what I did to make it where I cannot remove food from my daily tracker. But I have messed it up. How do I fix it? Anyone know... Sat, 2 Apr 2016 18:22:54 EST How do I sync my SparkPeople iPhone app with compu How do I sync my SparkPeople iPhone app with my SparkPeople online account on my computer. It would be great to have the phone feature to scan in items in my food tracker and have them in both places. Can't wait to hear from you. Sat, 2 Apr 2016 16:30:46 EST deleting spark friends I have some that I can't get to their page to delete them, so how else can I remove them as spark friends? Sat, 2 Apr 2016 16:05:39 EST Not getting SP email notifications today? Me again... <BR> <BR> I've gotten none since early morning. I'm speaking of notices regarding posts in my teams. The notices of the daily SP "newsletters" (daily recipes; daily exercise; etc.) come through fine. This has happened before. Once or twice, I had to correct my mysteriously-undone "Email Preferences." ANother time or two, it was a glitch that seemed to self-correct (email preferences were undisturbed/unaltered). Today my email preferences are intact. I have Windows 7 and use ... Fri, 1 Apr 2016 23:35:12 EST Spark Teams Leaderboard I received 50 points for my team, but when I look at our points for the month (April 1st - easy to track) it shows the team only has 20 points. <BR> <BR> How come? <BR> <BR> Team is SP Class of Oct. 2-8, 2011 Fri, 1 Apr 2016 23:29:14 EST Tracking STILL a pain!!! In fact, doing ANYTHING on this site still a pain!!! <BR> <BR> Response time is still soooooo slow!!! Fri, 1 Apr 2016 23:28:47 EST Why is my Team not showing It shows only two Teams and one challenge and I have three teams and one is not showing.. Is it possible for someone to be on my Spark Page..? Fri, 1 Apr 2016 19:24:52 EST No Spark notifications - Again!!! Yet again, I am not receiving any SparkPeople notifications, emails, etc. I do use a Yahoo email address, which I've been told is a problem with SparkPeople? Is that right? <BR> <BR> I may consider changing to Gmail or something, but first can someone please explain how my settings keep changing so that the little button is clicked to say that I don't want Spark alerts? Also, the little check box under the Email tab on my Account keeps getting checked to "Never send me emails again." Why doe... Fri, 1 Apr 2016 15:53:28 EST exercise tracker choices I love tracking my exercise on sparkpeople. We have 2 1/2 acres and I do a lot of heavy yard work. Trimming shrubs/trees, carrying it all to the burn pile, carrying buckets of rocks, carrying a 2 gallon sprayer all over the property while spraying, climbing up/down the banks and cutting out briers, putting in a new raised bed garden and having to dig out sod and rocks to do it. This is more work than "gardening" but less than "farm work". What would you suggest? Is it possible to make a ... Fri, 1 Apr 2016 15:45:43 EST Meaning of No html Please! What does it mean when I see this when trying to post a blog? No html Please! <BR> <BR> Fri, 1 Apr 2016 09:05:57 EST Food breakdown summary On the nutritional summary is there a way to see the top foods that contributed to the different elements? For instance, on sodium level I'd like to see what I ate today had the highest sodium content. Thu, 31 Mar 2016 23:16:39 EST Ap now working with Vipre Evidently Vipre has corrected the problem with the software that was causing Sparkpeople to flag as malware. Thank you for your assistance. <BR> Steven Williams Thu, 31 Mar 2016 21:51:52 EST SP site keeps crashing Internet Explorer 11. Using Windows 10 and IE11. SP site keeps crashing my IE11 application. Has started within the past few days. No add-ins loaded and still the problem. Anyone else have this issue? It works OK with Google Chrome? Thu, 31 Mar 2016 20:46:46 EST How can I find my posts? I'm thinking there has to be an easy way to find my posts to check for updates. How can I do this? On the mobile app there's a section that says 'my chats'. Is there something similar online or is the only option to check the box below that says 'I want an email to be sent to me when anyone replies to this topic'? Thu, 31 Mar 2016 18:22:15 EST Changing dates on tracking charts Can't extend end date on weight tracking and other charts. Anyone have an idea? Thu, 31 Mar 2016 17:02:00 EST Extreme Slowdown on Desktop version Everything on my computer is almost instant but Sparkpeople is NOT. This afternoon I have received constant delay popups from Google Chrome. Is there an update going on or some reason why I have been trying to track my food for about 45 minutes. Please advise what I need to do and/or if this is a Sparkpeople glitch. Wed, 30 Mar 2016 18:58:31 EST I pad mini4 Why doesn't my iPad mini sync with my computer. No data appears on mini. Please help Wed, 30 Mar 2016 17:27:28 EST Me again... I can't seem to login on my phone even though I am sure about my username and password. How can I sync my facebook account to sp so I can login that way? Wed, 30 Mar 2016 17:00:28 EST Ad Overload This site is getting more and more difficult to use because of all the adds especially the pop-ups! I appreciate that this is a free site to utilize but it has gotten aggressively more cluttered with too many ads putting links too close to areas that you need to click on for site use. Wed, 30 Mar 2016 16:47:34 EST Recipe Section Appears To Be Hacked When attempting to save a recipe make over I get a screen full of chinese garbage after clicking save. <BR> <BR> Tried twice same result. <BR> <BR> all entries revert back to original recipe - new Information not retained. <BR> <BR> I have a photo if you want it <BR> <BR> -D Wed, 30 Mar 2016 15:28:07 EST Folic acid not calculating I was working on my food plan for tomorrow so I could get groceries tonight and notice folic acid was reading a nice big "0" even though I knew I had folate rich foods in the list. <BR> <BR> Tried a couple different foods (asparagus, mustard greens) to see if it was just the one thing and was able to recreate the issue if I was adjusting today's food or tomorrow. Wed, 30 Mar 2016 15:24:23 EST Removing a Friend I clicked on a member's page and friended her as her spark page was private and couldn't get to her page unless I did that. She never friended back and now I don't know how to remove her from my page since it is private, I can't go to her page and click remove. Help please, Wed, 30 Mar 2016 12:51:14 EST Calories Allowed to Fitbit All-Day Activity Mins Hi, <BR> <BR> I have my fitbit synced with my sparkpeople. It is pulling my all-day activity, which I know to be my moderate and vigorous active minutes. The number of minutes it is pulling is correct. However, the calories sparkpeople is alloting to the all-day activity minutes seems excessive. Yesterday, for example, I had 74 all-day activity minutes but the calories given in sparkpeople for this amount was over 1,000. Why would this number be so high? <BR> <BR> Thanks, <BR> Amanda Wed, 30 Mar 2016 12:33:21 EST App not accepting my username or password but site Hi, please help, the app is telling me my username and/or password are incorrect but the site accepts just fine. Wed, 30 Mar 2016 12:17:09 EST sparkcoach what happened to the link to sparkcoach? It used to be on my start page but now I can't find it. Wed, 30 Mar 2016 08:42:38 EST How to track exercise? I could have asked this on the fitness and exercise board but that board seems to be for fun "for points" questions and not actual questions. <BR> I spent 1 1/2 hours today doing yard work, cutting tree branches, pruning bushes, raking, sweeping and general clean up. It is not the steps i am looking for because standing in one place with pruning tools and saws doesn't get step, it's the calories burnt from using manual tools for 1 1/2 hours, the sweating, bending, arm movement, shoulder move... Wed, 30 Mar 2016 05:26:51 EST Tech Support My anti-virus on my phone was updated this weekend and now the mobile app is flagged as malware. These guys are awesome by helping me to try and get the company that makes the anti-virus software to correct this problem Tue, 29 Mar 2016 22:39:18 EST Download all my data Hi. How can I download all the data that has been created from my usage of the app? It should ideally be in csv or xml format. Thank you. Tue, 29 Mar 2016 15:25:21 EST "Are you finished tracking for the day" msg Is there a way to stop or block the "Are you finished tracking for the day?" pop-up that keeps coming up once I've entered a few foods into my nutrition tracker? Even though I click on the "never show this message again" text, the next time I enter a food item, up it pops again. It actually discourages me from using the tracker. Tue, 29 Mar 2016 10:01:54 EST leaders messages Now I know this can be done but I can't find it. <BR> <BR> Leaders can get an email every time a new member joins the team. I get one from one team but I can't find it to add to the others. <BR> <BR> Second <BR> <BR> My Health A-Z needs resetting (to get rid of the ticks) but don't seem to be able to find where to do it, has that been taken off of SP <BR> <BR> Trev Tue, 29 Mar 2016 05:48:52 EST Activity Tracker awarding "All Day Activity" 2X? I enter my Fit Bit "All Day Activity" and at first the reading says "0" steps. So, I push enter again to get my Fit Bit mileage and the site enters an almost equal number of steps. Example: Today my "All Day Activity" with no Fit Bit read 114 minutes and 701 Cal. Burned AND 114 Minutes and 705 Cal. Burned with my Fit Bit. My mileage recording for my cycling recorded only once, which was correct. Why the double Activity readings? Tue, 29 Mar 2016 01:38:53 EST making my feed public so that others can comment I'm sorry if I'm missing an answer to this question somewhere else, but I can't seem to figure this out. People tell me my status statement is set to private. I went to edit my page and to the feed checklist. I don't see anything that tells that it's private or not. I want people to be able to comment on my status. <BR> <BR> Thanks for any help. Mon, 28 Mar 2016 17:49:53 EST DUPLICATE ITEMS?? Why are there about 10 items on the Nutrient tracker that are duplicated. I've tried to figure it out but can't. Probably me. <BR> Thanks <em>303</em> Mon, 28 Mar 2016 16:38:22 EST Goal Board from App? I recently downloaded the app once again and I am wondering if I can access the goal board from the app? This is a feature I used a lot in the past and now it seems to be missing. I know how to access it from the web but am wondering if it is possible to still access it from the app? If not, would it be possible to get this feature back? Mon, 28 Mar 2016 08:30:38 EST Food Group generator will not work I tried to add a food to an existing food group and it will not allow me to do so. <BR> <BR> I tried to add a new food group and it will not let me do this either. <BR> <BR> It says step one, but no fields are available for entering data in either case. Sun, 27 Mar 2016 22:00:18 EST Mobile chat? Under message boards is a listing for mobile chat. Is that open to all of us or just for people with phones...etc..? <BR> <BR> TIA Sun, 27 Mar 2016 17:47:16 EST Fitness minutes not showing on my feed Hi, <BR> <BR> I feel kind of silly asking this but are't our fitness minutes (every 250 minutes) supposed to be showing up on our own feed? I know there is an option to share with others and I have that checked off. <BR> <BR> Thank you Sun, 27 Mar 2016 15:34:30 EST Minor Suggestion re BMI As a way to encourage even small victories, it would be nice if under the section: Your Body Mass Index (BMI) and Target Weight Ranges <BR> <BR> It divided the obese range into the 3 levels so that one could celebrate moving from a higher level of obesity to a lower level. Another thing it would accomplish is not having a result that is "off the chart." Many of us hear or experience cruel treatment as a result of our being "off the chart" so it would be nice NOT to be "off the chart" here on... Sun, 27 Mar 2016 09:55:34 EST Nutrition Feedback feature request It would be great to bee able to see which foods were providing which amounts of nutrient in the value provided for "Today" by hoovering over the value on the Daily Nutrition Feedback page. Sat, 26 Mar 2016 22:26:49 EST Need new password reset I am not getting any emails or notifications, and I saw that I had to repeat my password, which I forgot. Is there any way I can get a new password? Thank you! Sat, 26 Mar 2016 18:27:55 EST Marking favorite exercise Is there a way to mark an workout as a favorite so its easy to come back to? <BR> <BR> Also, have a few strength moves that I've learned over the years but I don't know what they are called. How can I figure out how to track them? <BR> Sat, 26 Mar 2016 15:14:47 EST I can't find the fruit and veggie tracker I just read on spark coach, "You'll find your fun and easy Fruit & Veggie Tracker at the top right side of your Start page. Start tracking your servings today!" <BR> <BR> I have looked and looked and I don't see it! I know it used to be at the top of the food tracking page, which made a lot of sense, but I haven't seen it in a long time. I was pleased to read on spark coach that it was still around, but I can't find it. Please help! <BR> <BR> Thanks, <BR> Jill Sat, 26 Mar 2016 14:55:51 EST Private Journal/Planner I would like to use a private journal to document my efforts. A search of Sparks told me to click on My Trackers and select Planner. Mine doesn't show any Planner. But if I click on the link "your planner page" I can get there. It would be cumbersome to use that method all the time. Why doesn't "Planner" appear in "My Trackers'? <link><BR>asp?spiid=57 </link> Sat, 26 Mar 2016 10:17:30 EST Distance tracking on mobile app Is there a way to track distance in the mobile app similar to how we track distance on the website? I can see where it shows my mileage that I've run from previous days and logged on the website, but can't find a way to do it directly on the mobile app. Fri, 25 Mar 2016 14:46:38 EST Different nutrition tracking on laptop than on tab I usually log into sp on my tablet. Today I logged on from my laptop and the nutrition tracker was set to a diabetic meal plan, which is what I need, and it is not set up on my tablet? I'm not terribly tech-savvy on the tablet-it's new. Fri, 25 Mar 2016 13:55:42 EST Not getting credit for completing challenges Every once in a while my credit for completing challenges doesn't show up on my page. I have had this happen at least 3 or 4 times now. If I go to the challenge it shows a green check mark saying I completed/clicked it but not on the main page. I'm not 100% sure that I'm not getting the Sparkpoints because I don't watch that closely but I am pretty sure I'm not. I've tried different devices but the same problem happens. <BR> Is this something you can help me with? <BR> <BR> Thank you, <BR> ... Thu, 24 Mar 2016 23:20:49 EST Sodium in daily nutrition tracking Why is sodium listed twice in the daily nutrition tracker. It actually doubles your sodium. Thu, 24 Mar 2016 19:56:08 EST SparkPeople Shop?? I was trying to find SparkPeople products: T-shirts and the like. Does Spark no longer have online shopping? If you do have it, where on earth is the link to it? I can't find it anywhere. Thu, 24 Mar 2016 19:30:11 EST Bug - member blog reminder New entry or comment Sometimes the New entry or comment ...on a member blog does not have the link to the blog. <BR> Today it happened on JELLISON27 notice. <BR> Have noticed it for FERRETLOVER1. <BR> Thu, 24 Mar 2016 17:12:15 EST Calorie allotment not updating When I input my exercising for the day, my calorie allotment is not changing. Does it only do this in certain circumstances? Or, what do I do to make it update? Thu, 24 Mar 2016 14:04:04 EST Garmin VivoFit2 Hello, I am a bit confused about SP and my Garmin activity tracking. I do multiple things at the gym; treadmill, kettlebells, weights etc and I don't set the timer or anything on my garmin. I do not have a heart rate monitor connected to it. It uploads "Active Calories" to SP each day, and I am confused if it is tracking ONLY my steps on the treadmill (and daily included) OR if it is able to figure out how hard I am working with the kettlebells, row machines, weights, etc. How can what is u... Thu, 24 Mar 2016 13:59:01 EST Trying to add food on Nutrition page IE Closes ? Good Morning...I've been trying every few hours to add my food to my nutrition tracking page and Fitness Tracking page and it's causing IE to close. <BR> I am not having any problems on any other SP page just the nutrition page. <BR> HELP !!! <BR> PS. I've closed all windows and reopened new windows...Everything works on all Spark pages and other sites. Not the Nutrition and Fitness pages. Thu, 24 Mar 2016 11:50:16 EST Adds All Over My Posts Recently I have had adds all over my posts and even covering the SPELL CHECK when I try to confirm the spelling of a word. It does not seem to be one add but different ones. <BR> <BR> Please help! <BR> <BR> Thank you, <BR> <BR> Jane on Guam Thu, 24 Mar 2016 08:29:12 EST Tracking supplements I take 2,000 units of Vitamin D daily, plus a Vitamin C supplement, plus a fiber supplement in capsule form. I know that doesn't make any difference in the food tracking, but these supplements are helping with my nutrition. Would there be a place to track them? Wed, 23 Mar 2016 20:07:44 EST Getting to my Blog Is there an easier, quicker, more direct way to get to my Blog? What I've been doing is drop down the My Trackers menu, click on My SparkPoints, then when that page loads scroll down to Make a Blog Post and click on that. Just wondering if there is an easier way I'm not seeing. Thanks! Wed, 23 Mar 2016 14:56:31 EST help with streak Hi, <BR> Although I used my spark and logged my food yesterday, I realized I didn't physically logged in before midnight because of getting home late from work (missed it by 15 min or so) <BR> I had my best streak every - over 290 days of logging in and was wondering if it could be reconnected since I really did use it. <BR> I have been working so hard, this is really disappointing ! <BR> Thank you ! Wed, 23 Mar 2016 12:12:06 EST Track BP and Supplements? Is there a way to enter BP to track for the day/week/month? <BR> How about a way to enter Supplements information so it applies it to the nutrient reports? <BR> <BR> Cancel that I found it for BP! Sorry! <BR> <BR> What about Supplements? <BR> <BR> <em>43</em> Wed, 23 Mar 2016 00:03:36 EST need unsubscribe to stop emails Everything on your site except how to unsubscribe... Please tell me how... or kindly take me off your email list... thanks Tue, 22 Mar 2016 22:28:40 EST Alternate plans Just found the option "Show Meal Plan". I like it! Are there any vegan/vegetarian alternate plans that I could select or do I have to substitute for each dairy/meat entry one at a time? Also, if using meal plans, is there a way to see them in advance without have to select upcoming dates on the Nutrition Tracker so that I know what to shop for? Would like to hear how others use this feature. Thanks Tue, 22 Mar 2016 17:17:16 EST What happened to the iPad app? I have been using the app for the iPad since the first of January and loved it! It was easy for me to track my nutrition and exercise each day. Last Friday I couldn't get the app to work at all. I looked for updates, but couldn't find any. That evening my son suggested that I delete the app and load it on again. That's when I discovered that the app was no longer available for iPad. Will it be available again? I don't have a smart phone so I'm trying my best to use the regular website ... Tue, 22 Mar 2016 14:15:24 EST Spring Shape-Up Challenge - Not Working I joined the new Spring Shape-Up Challenge this morning and it shows me on Day 1, but the page for Day 1 is not opening. Tue, 22 Mar 2016 06:03:41 EST Resetting A to Z health I can't find a way to reset the article tracker in my profile. I thought it was in the Community section <BR> <BR> Help please <BR> <BR> Trev Tue, 22 Mar 2016 04:54:24 EST Glucose and A1C tracker how do I first off change how often I am taking my blood sugar? It is automatically set to once a day and I only have to do it weekly. And second how do I go in and adjust a A1C entry I accidentally made. I won't have that done for a while now and some how I put in an entry of 132 which is like dead, so I would like to take that out of there. Thanks bunches. Mon, 21 Mar 2016 19:22:09 EST remove multiple foods It doesn't work , it won't go low enough to click Remove or even show Dinner . Mon, 21 Mar 2016 13:35:53 EST How to edit a team goal As a team leader of keep your eyes on the prize I just struggled trying to set a new team goal...... it maybe too late now but I did not understand what it meant by set value and number only which ended up very frustrating and when I put in the goal the title comes up really crazy! <BR> I wanted to say exercise 30 minutes a day five times a week. <BR> But the heading says that and adds 30 minutes a week so I don't even know if I can edit this but it is just ridiculous... Can you help please... Mon, 21 Mar 2016 09:44:06 EST Is Sparkpeople compatabible wih Windows Edge? I would like to know if SparkPeople is compatible with Windows Edge. <BR> Since I last used Spark People, I have installed Windows Edge and now I am having trouble with the ads flashing and changing. While the ads reload, I cannot input any information into my food tracker. Then each time I add a bit of data, the ads start flashing and changing. It takes about 30 seconds before I can do any more data input. Just to enter the amount of a single food and click "enter onto tracker" takes a f... Sun, 20 Mar 2016 21:30:54 EST SP / Fitbit Alta After syncing my new Fitbit Alta to my SP account, I've noticed that my SP account is not recognizing all my calories burned. Example: yesterday fitbit shows 1455 cals. burned, SP only shows 157 cals. burned . What's wrong ? Sun, 20 Mar 2016 13:50:34 EST DONGLE RED AGAIN Is this problem systemic or my own? Sun, 20 Mar 2016 11:39:03 EST how to access nutrition tracker with Mobile app I can not access nutrition tracker from my mobile app or swap meals. It worked before I downloaded mobile app <BR> <BR> Sun, 20 Mar 2016 09:08:53 EST Non-SP question: Malware stuff Me, again. Hope you don't mind these non-SP questions now and then, but my face-to-face friends are less patient than you. <BR> <BR> I've had a bad thing called Conduit in my computer for some time. When I ran Malwarebytes Anti-Malware yesterday, it finally quarantined 40 items from the Conduit thing. I clicked to remove them from my computer rather than keep them quarantined. <BR> <BR> Question: Is there any good reason to leave bad things in "quarantine?" I don't know enough to know ... Sun, 20 Mar 2016 07:26:11 EST suggestions for future food tracker upgrades I'm post-weight-loss surgery & my calorie range is 600 - 800 cal per day. Unfortunately, the food tracker won't let me put in a calorie range of less than 1200. I understand why - less than 1200 cal per day for someone who has not had surgery is not advised. <BR> <BR> As weight loss surgery becomes safer & more effective, more and more people are accessing this tool. We have 3x as many surgeries 2015 than 2005. In part that is due to extreme health benefits. <BR> <BR> "Canadian studi... Sat, 19 Mar 2016 13:42:18 EST tracking calcium on food tracking page Is there a w ay for me to add calcium and vit. d to my food tracking page so I can see it easily? I am discovering I am getting too much calcium and vit. d and need to readily see where I can adjust my eating Fri, 18 Mar 2016 13:01:56 EST "Close Page" box shows up too early I'm tracking my food and it's not even noon, and I get a pop-up box that says "Close Page and Run Report." I tell it no, or sometimes just X it ou tto exit. But once that box shows up, it will harass me after every new entry I make. Can I turn this thing off? Fri, 18 Mar 2016 12:00:11 EST BMR Update? Hi there! Can someone tell me how to update my BMR on the site? When I joined several years ago, my BMR was 1610. Now, the Harris-Benedict equation has my BMR at 1345. I would like to be able to see my current BMR reflected in the daily calorie differential reports, if possible. Thanks for the help! :) Fri, 18 Mar 2016 09:54:44 EST Help!! Cant use mobile android app 3 days ago my android sparkpeople app stopped working. I can use the mobile internet site which i am using right now, but even uninstalling and reinstalling the android app does not work. I install the app and then I can not get past the logon screen. It just sits there and won't log me in after i put the userid and password. I LOVE THE APP please help. Thu, 17 Mar 2016 23:15:49 EST Food Tracker I have a favorite that has a serving size of 1/3 cup. I want enter a portion in tsp, but the drop down only shows cups. Is there a way to enter a different measurement for a favorite than what I entered in the nutrition facts? Thu, 17 Mar 2016 22:46:19 EST Innapropriate Advertising by Spark I am requesting that you please take down this ad: <BR> <BR> <img src=""> <BR> <BR> As you can see from this screenshot, this is an ad to "date mature women" <BR> I do not appreciate it being on my page. thank you. Thu, 17 Mar 2016 21:45:01 EST Where have my recipes gone? just a quick question...I just came back to sparkpeople after 8 years and was l trying to pull up the details for recipes I created way back when. The nutritional info pops up but the actual ingredient list I can't find or access. <BR> Help! <BR> Thanks! Thu, 17 Mar 2016 17:30:05 EST Macros Is there a way to set my macro goals? I've tried and just cannot figure it out. Thank you in advance for any assistance. <BR> <BR> Thu, 17 Mar 2016 16:41:32 EST Really slow tracker? It is taking me forever to add stuff to my tracker. It is because of all the ads waiting to load. Anyone else have this problem? Wed, 16 Mar 2016 22:47:54 EST Log-in Streak fault Hello… I am really concerned as I have logged-in meticulously for over 800 days and when I did so around 30 minutes ago, I saw that figure recorded. Suddenly, my log-in streak has dropped to 1 day and when I went back a day, to see what was recorded for yesterday, it came up as 2 days! I have meticulously logged in for in excess of 800 days so please would you tell me me what on earth has happened please? I set a huge amount of store by my logging-in record and although I'm struggling wit... Wed, 16 Mar 2016 20:07:40 EST Question about deleting favourites in nutriton Hi, I am sorry if this has been addressed, ,and I will gladly be re-routed to the proper area for this query. <BR> <BR> I have added some things to my favourites, but now after working through the tracker, I want to delete some entries. <BR> <BR> Thank you for any asisstance <BR> RobinG Wed, 16 Mar 2016 19:07:35 EST cell phone issues Is there a way I can open goodies from my windows cell? The main app will not work with this phone. TY my computer broke. Wed, 16 Mar 2016 10:56:54 EST Log in Last time I reset my password, don't remember how I did it, bit I can't login Sparkpeople directly, only through Facebook :( could someone please help me Wed, 16 Mar 2016 08:47:12 EST SparkMail I have the box unchecked allowing people to send me sparkmail, but I'm getting messages anyway. Help? Tue, 15 Mar 2016 10:01:41 EST Pop-Ups This is so irritating. In 5 minutes I had 8 unsolicited pop-ups (sandals and guacamole). It takes the joy out of visiting the Sparkpeople sites. If it continues, I'm going to have to find a different site. What can I do to prevent them from popping up? Tue, 15 Mar 2016 06:18:39 EST More points for blogging? Can we get points for posting more blogs? Why just one? How abt 5 or even 3? <BR> <BR> My posts keep getting removed and I was told to confine to blogging but then, I can only get 3 points a day! <BR> <BR> If I can only blog, then I'd like to blog more than once a day if I m not allowed to post! Tue, 15 Mar 2016 01:53:31 EST trackingw eight I started my program last Sunday, March 7. I weighed 206. I didn't do the measurements cause I know what they are. So today I did my end of first week weigh in and weighed 202. Great, But I entered the 206 on the weight chart on March 7 but the chart says March 13 began and March 15 finished and the chart starts at 206 for March 13 and 202 for March 15. Help! Mon, 14 Mar 2016 21:37:59 EST Spark needs Instant Messenger A lot of people stay motivated if they are able to talk to their buddies every day and not always publicly...I'd like to be able to have a conversation with my buddies when they're online where I don't have to comment on their page or send them an email. Everyone would benefit from this so I'm not sure why there isn't one here. Maybe it's something to look into? Mon, 14 Mar 2016 18:40:52 EST Searching for articles Is there an easy way to search for articles. I seem to have forgotten how to find ones that I need. Mon, 14 Mar 2016 14:39:56 EST SparkFavorites I live having the option to save spark articles or workouts by hitting the save button but I can't figure out how to find my SparkFavorites once I navigate away from that page. Can someone help with this? Thanks! Mon, 14 Mar 2016 14:32:01 EST Time Change Wrong I lost a lot of Sparkpoints because my time was arbitrarily changed. It never used to do this. In the set up preferences there is a choice for Saskatchewan. We never change our clocks, so why did it change??? Its not showing a change in there. Is there a way to change it back? Mon, 14 Mar 2016 01:09:11 EST Not showing login I know I logged in yesterday and it was last but it showed that I logged in and tracked everything. But, now it's not showing anything that I tracked. Sun, 13 Mar 2016 23:34:53 EST Error Code 16003 This appears to be a scam? Sun, 13 Mar 2016 20:02:02 EST How do I create a Team URL? Hi guys, sorry to bug you once more but I am wondering about how to do this? <BR> I followed the instructions given on the SparkTeam Leader FAQ's page and there is no box labeled ''SparkTeam URL''. Thanks in advance! <BR> <BR> How do I create a Team URL? <BR> You can create a unique URL (web address) for your SparkTeam. Instead of typing a long address for people to check out your team, you could shorten it to an easy word or phrase. For example, if you had a SparkTeam for coffee lovers, you... Sun, 13 Mar 2016 14:26:15 EST Food Groupings I have several meals in the food groupings. When I click on edit, I change the title, but it does not change. When I click delete, the title stays there, but the foods delete. How do you delete it completely? thank you for your help. Sun, 13 Mar 2016 14:11:50 EST RECEIVE E-MAIL WHEN BLOG COMMENT IS MADE? <BR> <BR> How do I sign up to receive an e-mail when someone comments on my blog? <BR> <BR> Thank you -- <BR> <BR> Sun, 13 Mar 2016 13:54:55 EST Created New Message for new members ... But....... I made a new message as leader that will auto send to new members ...... But a person joined, and no message showed on her page. (I did save it too) ....... What do I do now? Sat, 12 Mar 2016 21:08:01 EST 'Run Nutrition Report' popping up multiple times I got the 'Run Nutrition Report' popup today (even though I had clicked the link to never prompt for it on prior visits). I clicked on the 'Don't ask me again' link and the popup closed. I continued adding food, and got the popup again. I saw it three times so far today, even though I have told it not to ask me again. <BR> <BR> I am using Firefox 43.0.1 Sat, 12 Mar 2016 18:05:04 EST Photos different on iPhone When I look at two of my friends accounts on my iPhone, they display different avatar photos for their accounts than they do on my laptop. Also, they show a photo count of 1 greater when I view their total photos on my phone vs. my laptop. <BR> <BR> The two accounts that I've noticed are for LAINIESNEWLIFE and RUTHIEBEAR. <BR> <BR> Here's a picture of what I see on my phone for LAINIESNEWLIFE: <BR> <img src=""> ... Sat, 12 Mar 2016 16:46:34 EST food & weight trackers I am having a problem entering parts of a pound as well as changing the amount of a food. Ex: Can't put in my weight with .5 of a pound or change say 1 cup of sauce to .25 of a cup.I am on a different phone than I used to be on so for some reason that may be the problem, I don't know. If I try to add the .5 or change the volume using a decimal the box gets a red circle around it. Thanks for any help. Sat, 12 Mar 2016 12:40:53 EST Is it Possible to Edit heading of a team? On the team I lead ...... the leader left and I wonder if under the title ....... can it be edited to be presented in a more inspiring way when people are looking for a team to join? ..... Sat, 12 Mar 2016 10:16:49 EST Bar Code Scanner I have used Sparkpeople for many years. I used the bar code scanner to enter my favorite foods into my data base to track my food. I took a break from logging food for about a year. When I came back to my app, the bar code scanner is NOT functioning. I click on the little picture, top right, on where you log your food and it's all black. Says "cancel" in red and has an info icon where you can get tips on how to scan your food... but it does not allow me to take a picture of the bar code I wan... Fri, 11 Mar 2016 18:53:23 EST Edit BMR - some BMR calories being tracked twice! My UP2 band counts every step I take all day and it uses my correct BMR number. However, SP says this: "The BMR in the chart above has been increased to account for the calories you need for both basal metabolic functions and activity outside of exercise (such as light walking on the job, deskwork, and running errands.)" <BR> <BR> Therefore, every day, my differential is off by about 400 calories. My actual BMR is about 1482, but SP has it at about 1890. So my calorie deficit report is wro... Fri, 11 Mar 2016 16:57:57 EST adding recipes Is it possible to import recipes via Pinterest or other websites to save having to enter every ingredient manually? I love everything about tracking on Sparkpeople, except manually entering every recipe I make. Using one in the database that is "close enough" doesn't seem like the best way to go for accurate tracking. Fri, 11 Mar 2016 14:00:26 EST point source(s) on the 'My Spark Points page' under the 'community' heading... <BR> <BR> what actions count in the "Post to Spark Team & Message Boards" ? <BR> <BR> it seems that posting to message boards works... <BR> and team Forum threads... <BR> <BR> Is the team wall considered a message board/team thread? <BR> Fri, 11 Mar 2016 10:43:30 EST Advertisement in wall post by a member Not really fond of these ads in the wall posts by LEN1215 <BR> <link><BR>ndividual.asp?gid=1023 </link> Fri, 11 Mar 2016 09:08:27 EST Garmin Vivofit 2 Can SparkPeople be synced with my Garmin Vivofit 2? Thu, 10 Mar 2016 20:52:43 EST Spark Team Threads - ??? - OPTION FOR DELETION? Why does the Spark site not allow team leaders to delete unused, mistake or unnecessary threads within the teams? Is there anyway you can create a technology upgrade to include this feature? It would REALLY make things better. <BR> <BR> Thank you, <BR> Alice <BR> Thu, 10 Mar 2016 12:40:34 EST Gremlin multiplying food in the food tracker This has been happening frequently over the last 2 weeks. Because of a medical diet, I'm eating the same foods almost every day. I love using the "copy" feature in the food tracker because it saves me so much time. But now it's become a nuisance - OFTEN, when I use the copy feature, I go back to the original day and see that the computer has doubled or tripled what I actually ate. If you go and look at yesterday's food, you will see what I mean. Is this a new glitch? Is it something I'... Thu, 10 Mar 2016 10:32:27 EST Food tracker I tried to delete a duplicate entry and when it shows 225 calories, I had .65 cup of Honey bunches of oats for breakfast, Sparkpeople did it twice and still shows 225 calories. It shows deleted in tracer but on front Thu, 10 Mar 2016 07:06:36 EST problem;s entering food There has to be an easier way to enter your food in het chart than I am doing. It literally took me nad hour toget my stuff in tonight. I eat a lots of the same things - is there a way just to copy it over to the next day - say I had a banana today and tomorrow. Is there some way to just copy yesterdays? Wed, 9 Mar 2016 22:16:45 EST friends someone has added me as a friend and I know I have to add them back but I don't know how to find them. I tried searching the sparkpages for them but they don't come up. How do I find them? Wed, 9 Mar 2016 18:52:02 EST How do I add something to the Recipe Tracker? Is there a way to add an ingredient to the Recipe Tracker? For instance, there is no listing for unsweetened shredded coconut, only sweetened shredded coconut. Obviously the nutrition profiles are vastly different. I can find the info via google, but would like to add it so the recipe I'm trying to input turns out with the correct info. I do not see any way to add this to the recipe tracker. Is there a way? Wed, 9 Mar 2016 15:59:46 EST Q. re: stickies <em>524</em> ...... Yesterday I took over an established team as the leader left. I created a new topic and used a stickie. <BR> Today on my start page .. when I look at "what's new in your teams" I see this team with only One thread ......... so I admit to not knowing how stickies work and how to make them stick if you could please help? Wed, 9 Mar 2016 14:13:20 EST bar code scanner Hi, <BR> I am unable to use my barcode scanner on both my samsung tablet and my android phone. <BR> <BR> I know that the camera is enabled for sparkpeople on both devices. <BR> <BR> All I get is the red bar which I hold in place, but nothing ever happens. <BR> <BR> Can you tell me what I am doing wrong? <BR> <BR> TYVM Wed, 9 Mar 2016 13:56:06 EST Verifying email I can not get an email sent to me to verify ? Please help. Thank you <em>334</em> Wed, 9 Mar 2016 09:15:03 EST Full nutrition report I see the full nutrition report lists the cholesterol category twice. Wondering why that is? Tue, 8 Mar 2016 19:30:06 EST Re-start articles coming to my Inbox Every Day Will someone please tell me how or where to look to get the Food, Exercise and other articles coming to my inbox every day, instead of me going to the Sparkpeople's website and entering my data? I miss them. <BR> <BR> Thank you. <BR> Martchantilly Tue, 8 Mar 2016 19:14:50 EST Ticker Help I accidently deleted my original ticker off my page but when i figured out how to put it back on now it wont show my weight loss does anyone know how to fix this? I started at 317 my goal weight is 225 i am now at 311 but it is showing 315 bc i lost 2 lbs but gained it back but now back at 311 so i am confused on how to fix this any help is greatly appreciated Tue, 8 Mar 2016 15:28:35 EST Sleep and Glucose for mobile On the Android Mobile, I cannot find Trackers for "Sleep" or "Blood Glucose" . This would be great to have on mobile with the "Water" and other two Trackers are. It's vital tracking for some of us. Please add! Tue, 8 Mar 2016 11:35:18 EST Clicking ads takes me out of SP It doesn't happen every time, but it is frustrating after a video has loaded and I have to return to SP and reload it before watching <BR> PLEASE allow all ads to open a new ad tab instead of taking us completely out of SP <BR> <BR> Otherwise SPARK is PERFECT ! <BR> <BR> THANK YOU Tue, 8 Mar 2016 00:51:58 EST Workout generator for the app? Maybe I'm doing it wrong, but I LOVE the workout generator, but I wish it was available on the app. I can access videos and articles, but the generator would be really helpful on the go- as part of the app or its own. Mon, 7 Mar 2016 20:16:33 EST email problems I haven't received any email notifications for the past week. All my boxes are checked and they are not going into Spam. I also haven't been able to enter a new weight. Mon, 7 Mar 2016 15:45:09 EST Hide suggested meal plan? I'm working with a vegetarian nutritionist and have an assigned food plan. Mon, 7 Mar 2016 14:34:21 EST no email delivery 3/7/16 nearly 10am, no email yet today. Mon, 7 Mar 2016 09:48:14 EST Food tracker glitch This has been a consistent issue with the food tracker. For example, if I select add food to the breakfast meal, and then go to recent or favorites, I would expect that the meal that the checklist would default to would be breakfast. However, it seems to default to whatever the last meal selected was. So I click add food to breakfast, yet the list defaults to lunch. <BR> <BR> Can we get that fixed? I understand people eat at different times, but if I select "add food to X meal", can the sys... Mon, 7 Mar 2016 09:21:23 EST Adding friends How do I add friends? It only has the option to add a friend with their email address, and the person I'm trying to add isn't getting the emails. She gave me her spark people username but there's nowhere for me to enter it. She can't find where to invite me, either. I have an iPhone 6. Mon, 7 Mar 2016 07:38:31 EST Printing off completed nutrition tracker Hi, <BR> <BR> Just wondering if there is an option to print off our daily (completed) nutrition tracker? I'm pretty sure I used to be able to do this, and maybe we still can, but I am just not seeing it. <em>40</em> <BR> <BR> Susan Mon, 7 Mar 2016 07:19:13 EST Locked out Again <em>46</em> <BR> I don't know what is wrong. I have been locked out of Sparkpeople. Told that my password doesn't work. Played that stupid guessing game with the pictures I don't know how many times. I can't get in. This is almost as bad as Apple vs. the US Govt. I've put in 6-7 years building up my nutrition base, I'd rather not start over. It's aggravating not to have access to my spark nutrition and exercise logs. Why won't someone help me, please? I can no longer use my gmail ... Sun, 6 Mar 2016 23:59:12 EST WRONG CALCULATIONS On several times, I have noticed that the calculations are always wrong. I try to see how much fiber I have in a day & instead of having (for example 26 grams of fiber) it will show that I have just 24 grams. Not just the fiber calculations, but also the calories, protein, carbohydrates etc is always wrong. Is there any way I can fixed it to make sure it is actually adding correctly? Sun, 6 Mar 2016 23:46:36 EST Can we get the PDF for "30 Days/30 Ways" calendar? Hello, I read the article "30 Days & 30 Ways to Stay on Track" but when you click to get the calendar, all that opens is a jpg picture (and not easy to read) instead of the calendar PDF. I tried printing the jpg but the print is hard to read. Here is the link to the article: <BR> <BR> <link><BR>ion_articles.asp?id=1789 </link> <BR> <BR> Thanks, <BR> Karen Sun, 6 Mar 2016 22:28:04 EST Nutrient Tracker Gone Haywire Well I am at it AGAIN, this is Day 1 on I don't know how many restarts. Anyway to cut to the chase I noticed on the food tracker the tally of some of my nutrient intake was being recorded twice? I have 2 calcium's and 2 of a couple of other nutrients that I don't remember because I'm gettin' old. Please tell me how to fix this...or wait and I will forget all about it tomorrow <em>211</em> Sun, 6 Mar 2016 20:16:24 EST profile comments My phone says someone left a "profile comment" where do I find that? Sun, 6 Mar 2016 19:31:21 EST Spark Activity Tracker Is anyone else having trouble with their activity tracker? Mine won't upload my info,sometimes if I restart my computer it will, but for the last 2 days nothing. Very disappointed in the product. <em>39</em> Sun, 6 Mar 2016 11:56:31 EST Organizing Favorites on the Food Tracker I can't find how to delete duplicate items and organize favorites. Thanks Sun, 6 Mar 2016 09:01:18 EST Log in Streak On thursday, friday and again today when I logged in it says my log in streak is 215 days and has not changed. Something is wrong with it. Sat, 5 Mar 2016 10:44:37 EST what's with SP and IE??? WHAT is the deal with Sparkpeople and Internet Explorer? For the past couple months the food tracker has been a MAJOR pain! If I mistype a food item I cannot change it without retyping the whole thing! Doesn't matter what version of Windows I am using! Used to be able to place the cursor where I wanted and correct the typo. Cannot do that anymore and it is VERY frustrating! Seems to work fine on Chrome but I don't want to use that browser so what is the problem???? Sat, 5 Mar 2016 09:40:59 EST How do I get to the desktop site from my phone Every time I try to go to the Sparkpeople site from my phone it automatically puts me into the mobile site. How can I get to the desktop site from my phone? You can't make updates to your favorite foods or add all of the nutritional information without being on the desktop site. It's very fustrating. Sat, 5 Mar 2016 08:44:54 EST Must re-set spark every time I turn on my computer The green light on my Spark's dongle does not stay lit any more and I have to re-set up my Spark every time I turn on my computer. Once I have re-set it, it works fine as long as the computer is on. <BR> But once I turn off the computer, the light on the dongle goes out (no glow, not even red) and then later when I turn the computer back on, the dongle light stays out until I re-do the set-up. My Spark seems to be working fine (all green lights). But the dongle light goes out when the comput... Sat, 5 Mar 2016 01:56:32 EST Missing Awards ....... I do not mean to be petty ... but I noticed on my feed, I got a perfect attendance and consistency award ........ but is not on my award page or page where the awards show up ........ just wondering. Fri, 4 Mar 2016 23:14:44 EST Oops on my phone app It says "Error: http response error code 400 Bad Request" Been like that all day long. Can't do anything. Fri, 4 Mar 2016 19:07:38 EST How do I cancel my Spark Coach account? I want to disconnect my Spark Coach. I'm not finding it helpful. Fri, 4 Mar 2016 10:19:16 EST Weight Tracker Is there a way to see a list of all your weight entries - or to delete/change an incorrect weight entered? Fri, 4 Mar 2016 09:49:42 EST Step streak question? According to MY spark tracker records, I have had over 3,000 steps for over a month but according to YOU I just got a trophy for a 14 day streak of 3,000 daily steps. I looked at my tracker calendar and ever day it says 3,000 steps. Do you have a different account for my steps? I am VERY proud and excited over this, I went from barely 2,000 steps a day to getting a goal of over 3,000 and you ruined it along with my motivation! Fri, 4 Mar 2016 05:15:22 EST rejoined a challenge; points not credited I rejoined one of the challenges that I'd previously done, but noticed that the points are not showing up for the daily activities. <BR> <BR> on my start page, that challenge shows complete <BR> <BR> I tried leaving the challenge and starting again <BR> <BR> any other suggestions? Fri, 4 Mar 2016 04:23:17 EST Annoyed!! I am annoyed and ticked with Sparkpeople's technical people. I have suffered through three days of computer problems due to AT&T's Modem dying (it controls my TV and computer service). For upwards of six years I have belonged to Sparkpeople, faithfully logging meals and exercise. I tried using a friend's computer to log-in since I couldn't use mine, with no luck. Tonight when I returned home I received a new modem, installed it and still couldn't log-in to Sparkpeople. The only way I cou... Fri, 4 Mar 2016 01:58:55 EST Major bug: broken link in emails I received 4 emails this evening from another Spark member with comments on a photo: <BR> <BR> You have a new comment on a Photo from the user ALONE4. <BR> <BR> To view your comments you can visit: <BR> <BR> _photo_gallery.asp?id=ALONE4_COMMENT_ON <BR> &p=5176747. <BR> <BR> You can delete any comments by viewing the photo and scrolling down to the comments. <BR> <BR> When I click on the link, I get this error: <BR> <BR> "We couldn't find that user <BR>... Thu, 3 Mar 2016 23:35:57 EST No Spark Points for Watching Videos I am not seeing where I can earn points for watching videos Thu, 3 Mar 2016 22:26:22 EST View full site on phone? Is there a way for me to view the desktop version of the site on my mobile device? Thu, 3 Mar 2016 22:04:30 EST Calories burned wrong I have burned 1100 cal with exercise why does it say 582? Thu, 3 Mar 2016 17:57:56 EST Team goals Hi, <BR> <BR> Is there a way of looking at the team goals after the end of the month. I forgot to look at one at the end of February and have not found a way to see them <BR> <BR> Trev Thu, 3 Mar 2016 09:09:00 EST tracker bar shows in kg when it should be in lbs Can anyone help me get the tracker bar to change from kg to lbs? The number is in actuality showing the lbs but 'kg' shows up instead. Thu, 3 Mar 2016 01:33:10 EST exercise not showing up from my Misfit tracker Ive followed the sync instructions for my Misfit shine ,but when I look on my fitness page its not showing my activity ..any help please ? Wed, 2 Mar 2016 14:52:21 EST changing meal plan Is there any way to change my meal plan to lower the amount of daily carbs? Wed, 2 Mar 2016 10:59:59 EST Fitbit mileage not logged correctly I am one of those crazy tech people who wears my fitbit at all times. I have noticed in the past week that the mileage logged on SP is never the same as on my actual fitbit account. For instance Monday I logged 7.93 miles according to my fitbit but SP has me logging over ten miles. Then yesterday I logged 10.62 miles according to my fitbit but SP has it at just under 8 miles. Does anyone have any suggestions as to how to fix this problem??? Wed, 2 Mar 2016 09:03:44 EST Points Wheel and Bonus Wheel Problem My points wheel and Bonus wheel will not come on. The points wheel comes up a blank page. The Bonus wheel page comes up with the ads. No numbers at all. I have tried shutting the computer down, signing out and then back into Sparkpeople. It didn't help. I know that this isn't such a big issue but I miss giving points to my teams. <em>46</em> Tue, 1 Mar 2016 15:57:55 EST sync now At one time when I clicked on the SP icon in my task tray, I saw 'sync now' and it would update my data immediately. I don't see that now and my tracker is not counting my steps today. Where did 'sync now' go? Tue, 1 Mar 2016 15:45:28 EST Start page Hello! I'm just wondering how I might set my "Start" page as the page I see, first, when I log in? I looked around in "My account settings," but I'm not seeing anything related to that... Right now (when I log in), it automatically goes to my "My Nutrition" page first. Thanks for your help! Tue, 1 Mar 2016 09:54:33 EST perfect attendance Hi i have just noticed i didn't get perfect attendance for January (yeah i know bit late) but i have a 177 day log in streak so i know i should have it <BR> is there any way to get one back dated to January? <BR> Thanks Tue, 1 Mar 2016 05:14:31 EST posting to spark teams Getting frustrated. Want to join in on a spark team challenge, but all I can do is start a new topic or respond to someone else's post. HELP! Mon, 29 Feb 2016 18:28:51 EST How to upload a profile pic Hi, <BR> I joined today and can't find how to upload a profile pic. Please help. <BR> Thank you! Mon, 29 Feb 2016 17:32:19 EST Deleting item from meal I placed an item in error on a meal....when I click the circled X to delete it, nothing happens....Help! Mon, 29 Feb 2016 16:25:30 EST Problem with food scanner on iphone APP Hi, <BR> <BR> When I try to scan a food it just remains dark on my phone and does nothing. My phone takes pictures fine, but no scanning. I have the iphone 6 plus. Is anyone having the same problem? Mon, 29 Feb 2016 12:49:33 EST problems with spark connections?? is there a problem with the spark connections at your end ?? my spark is red, and it says it is not my spark nor the my internet connections, they are both green !! i have refreshed several times and nothing works .. Mon, 29 Feb 2016 12:24:39 EST Non-SP ? from our favorite Tech Genius Merle, is that you? <BR> <BR> I must take my laptop in for help due to an invading program that seems to want t stay and mess things up. (It's called Conduit Search.) I believe that I'll lose a good amount of things if I don't back them up beforehand. <BR> <BR> Am I correct in believing that I don't have to do anything with alll my SP stuff? It will still be here and intact, including my SP page, saved articles and whatever else, after the laptop is serviced? It seems to me that all wi... Sun, 28 Feb 2016 11:43:01 EST why the weird signs ? hello, <BR> I don't know what is up with your site- but I write my blog in Word - and when finished - I copy and post to the site , where I want to publish the blog .. I have no problem with this site <BR><BR>n-mistake-number-2-tourists-make-in-pa<BR>ris-flip-flops/ <BR> <BR> BUT everytime, I do the same on SP, I get these weird small icons , in my text - why ?? <BR> thank you Sun, 28 Feb 2016 09:55:09 EST Log in Currently, I log in via Facebook but want to change it to directly log in sparkpeople. I enter my username and forgot password then it asks for my email. It says it does not recognize my email, I'm thinking it's an old email I don't have anymore because I got locked out.. How do I change my email and password? Sat, 27 Feb 2016 21:28:01 EST Trying to Find Four year trophy I went to my page ...... under Awards ..... and manage my trophies as I hit the four year mark on 2/24 .......... I do not see anything. ......... <em>506</em> ..... what do I do ? Sat, 27 Feb 2016 20:45:06 EST Wouldn't it be nice if... and then a question wouldn't it be nice if we could <BR> have an on/off switch on our blogs... <BR> switch off = public blog... anyone with internet access may access/read the blog (as it is currently) <BR> switch on = private blog, thus must be a recognized "SP Friend" of the member that posted the blog to have access/read the blog. <BR> <BR> This poses the following question. <BR> If your Spark Page is 'private' are your blogs 'private' also? <BR> Sat, 27 Feb 2016 19:36:20 EST Problems with some of your e-mails The other day I had a problem with one of the e-mails that I received from you. I thought it was a glitch, so I didn't say anything. I just got another one today with the same problem. I don't know if you're aware of it or not, so I thought I'd bring it to your attention. Is there somewhere that I can forward the e-mail so that you can see the problem? I think it would be easier than me trying to explain it. Sat, 27 Feb 2016 14:49:28 EST email Good morning, <BR> <BR> In the last few days I have stopped getting emails from Spark. I checked my settings and even checked the spam box but there is nothing. Any help would be greatly appreciated. Sat, 27 Feb 2016 11:37:46 EST Account settings Can someone help me get to my account settings? I don't remember from where I can get there from. From the app, my sparkpage or email? Sat, 27 Feb 2016 11:31:02 EST Friend feed question If someone adds me as friend, but I have a private page and I don't add that person as friend, can they still see my friend feed? Sat, 27 Feb 2016 09:39:42 EST tech help I'm confused on how this app helps you w/keeping track of my food intake if it doesn't allow me to record what "I eat" & not what they want me to check off...that also goes for the exercise..can you please help? Sat, 27 Feb 2016 00:28:04 EST posting pictures Is there anyway to update my status from my phone? I wanted to post a picture but could not find the option. I know there used to be one Fri, 26 Feb 2016 20:40:58 EST A suggestion about the Mobile Chat side... It is like the Wild West over there. <BR> So much misinformation that would be corrected by Spark staff on this side of it. <BR> <BR> Detoxes are promoted, along with using exercise as punishment for eating badly. Spot reducing is advocated, carbohydrates are denounced, Thrive and Advocare are touted etc., etc., etc. Fri, 26 Feb 2016 18:54:09 EST Inactive members Is there any way to place members who have been completely inactive for, say, a year into an inactive database? I'm looking for members who are currently dealing with the same issues with which I am dealing. Many of the people who turn up show a status that hasn't been updated in like 21.7 million days. There is apparently no way to determine if they are active and simply not updating their statuses, or whether they are gone but didn't bother to deactivate their accounts. <BR> <BR> Or... Is... Fri, 26 Feb 2016 13:08:04 EST DELETING TRACKED FOOD Hello, How do I delete food items I have tracked from the RECENT tab? <BR> Thanks! Fri, 26 Feb 2016 12:58:23 EST staying logged in Is there a way to stay logged in all the time and not have to re-log in every time. <BR> <BR> I live alone so i have no reason to log out for privacy. Would just make things a little quicker with added my stuff to SP. <BR> <BR> Thanks Thu, 25 Feb 2016 22:38:28 EST I CAN'T GET STARTED We changed computer service to Charter, but Spark's techs are insisting that we must use a weird handle that no one ever used, from the 1990's. The only end we can achieve is a vacant service, and we cannot communicate with the techs at Spark. We are disappointed, because Spark has been a real inspiration in the past. Thu, 25 Feb 2016 18:17:29 EST What if members profile is missing but I have two members whose names are missing on the team.It happened all of a sudden. However, our team icon is on their spark page. I just talked to one lady and she said yes, she was still a member. <BR> <BR> What caused this and what can she do? Thu, 25 Feb 2016 17:20:54 EST A few questions .. message boards related So first of all, anytime I respond/ start a post on the message boards, their is a little check mark and statement just below the message window. <BR> <BR> Saying "I want an email to be sent to me when anyone replies to this topic" <BR> This little box is always checked, and I have to manually uncheck. Annoying... <BR> Is there a way to alter this so it's always unchecked and I can manually opt-in on that? Super irritating and annoying <BR> <BR> Secondly, on occasion I have posted links to ... Thu, 25 Feb 2016 15:13:26 EST Thanks! WooHoo!!!!!! We can rejoin the challenges and get points again. Yay!!!!! <BR> Thu, 25 Feb 2016 14:19:27 EST Wheres my weight loss tracker bar? I see it on other people's pages and wondering where mine is? You should be able to change the theme of it too. Any help would be appreciated! Thu, 25 Feb 2016 09:03:15 EST Suggestion related to SparkTeams Would there be a way for SPARK to add a notation of when a particular SPARK team or challenge was started? <BR> <BR> I often want to look for new Teams springing up or new challenges and that can be hard to find. <BR> <BR> Another alternative would be to have a notation of "NEW" next to the team or challenge...maybe for anything started in the last 30 days or so? <BR> <BR> Thanks for consideration of this request! <BR> Thu, 25 Feb 2016 01:16:07 EST How do I remove myself from a Spark Team? I'm in the Spark Team "20 somethings w/ 50-99 lbs to lose" and I have graduated to no longer having to lose 50 lbs. I joined a different Spark Team but I don't know how to remove the old team. Thanks! Wed, 24 Feb 2016 09:48:27 EST trip map problem The trip map won't let me include the highways that go through the small town I live in. It hasn't been a problem till I lenthened My walks lately . Is there a way to fix it? Tue, 23 Feb 2016 21:27:07 EST Android App Is anyone having issues with the app telling you that your username/password is invalid. I know it isn't because I just used it to log into the website. Tue, 23 Feb 2016 09:28:11 EST Corrected typo not registering! I made a typo with the title of my post. I editted it but the correction wasn't reflected even when I hit the refresh button! <BR> <BR> What gives? Tue, 23 Feb 2016 09:22:43 EST Spark wheel goodie point spins Today (Tuesday, Feb. 23) I spun the bonus point wheel and won 50 goodie points so I went to collect them, no problem, got them. THEN I spun the DAILY Spark wheel which I ALSO got the 50 GOODIE point win. I went to collect that prize and it said i had already collected my goodie point. So I was cheated out of my 2nd 50 point goodie points! That really is NOT fair! Tue, 23 Feb 2016 03:38:16 EST Poorly written article - your guide to fitness tra Re: your guide to fitness trackers <BR> <BR> Has this article been proofread? <BR> <BR> The more expensive Fitbit products say that they measure heart rate,then the description says they don't. What's going on? It isn't explained. Gave up with article because it doesn't make sense. - 2/22/2016 4:46:54 PM Mon, 22 Feb 2016 16:49:56 EST multi page articles multi page articles are such a hassle - when I see an article that has four pages, I never bother with it. It could be just as long, but would not require so many reclicks, just keep scrolling. I actually read the one-page ones, and the blogs. Mon, 22 Feb 2016 14:04:51 EST my SP page is not updating hello, <BR> I have had trouble for 3 days now, with my page <BR> I tried to post a blog - it looked like it never accepted the new blog <BR> now , I see, it posted 2x , and it will not allow me to delete the dupe with the type o"s <BR> help ! Mon, 22 Feb 2016 08:52:20 EST Tracking carb help I cannot seem to get my carb tracking to change - I want to lower it to 100-150 per day, but when I put those numbers in my edit screen, they don't change my tracker. I have not used Sparkpeople for a while because I've been on WW, but am finding it is not as effective for me, so I want to come back but need to change my goals. Mon, 22 Feb 2016 08:20:19 EST Changing username? If I change my username, will I have to start over? Will I lose all my posts? Mon, 22 Feb 2016 08:16:57 EST meal time settings is there a way to change meal time settings? My settings are listed as breakfast, lunch, dinner and snacks. I would like the settings to be listed hourly. My goal is to eat 100 calories or less per hour. Example: If I eat a 300 calorie meal, I would not eat for another 3 hours. Mon, 22 Feb 2016 06:58:33 EST