Excellent advice that I have actually used. Couple of others--
1) When dealing with an emotional or angry person, listen for the content of what they are saying (remove the emotion) and respond to the content, your calm response not only prevents you from getting entangled it also makes it difficult for them to stay emotional.
2) Deactivate triggers. Generally these are caused by something in our past that we don't recognize but our emotions do. In a "mind storm" (love that term) and/or physical response, notice them and acknowledge them. Think back to what happened that triggered them. Jot it down. If you are in a quiet place, jot down the mind storm too, but as you do, more will pop into your head. Sometimes the thoughts will be painful, follow them. Acknowledge all the reactions you have they are valuable. In the end, you may get down to the root of why your emotions were triggered which once you acknowledge it you can take steps to unplug the trigger. It sometimes takes the trigger getting pulled a few times while you are working to disable it to get it fully unplugged. Each time you will notice that your emotional reaction lasts for a shorter time and less intense.
- 11/19/2014 8:03:11 AM